SKILLS

EXPERIENCE

Carla Whitten

***- ***-**** ad4h4q@r.postjobfree.com Silver Spring, MD 20904

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully ll the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

• Portion Control • Time Management

• POS Systems • Microsoft O ce

• Medical Histories and Vital Statistics • Knowledge of HIPAA Regulations

• Medical Terminology • Multi-Line Telephone Management

• Taking Client Histories • Prescription Re lls

CASHIER/ FOOD CLERK

Safeway

Silver Spring, MD

December 2022 - Present

• Operated cash register e ciently and accurately to process customer transactions.

• Assisted in training new employees on proper cashiering techniques, including use of POS systems.

• Maintained cleanliness of the checkout area throughout shift by sweeping oors and wiping down counters.

• Assist customers at the Self Checkout Lanes and resolve problems with the machines and customers. Assist customers in the Deli department slicing meats and cheeses to the customers order, cooking multiple kinds of chicken and side dishes, making multiple kinds of sandwiches, taking temperatures, making salads, weighing and labeling orders,taking phone orders,stocking,cleaning and insuring the Deli runs as e ciently as possible.

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Working in the Produce department washing and cutting fruit, packaging fruit bowls, labeling fruit bowls, parfaits and guacamole, stocking the produce on the sales oor and cleaning the department.

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• Answer multi line phone and direct the calls or handle the call if possible.

• Assist customers with returns, rainchecks and lotto. CASHIER/CUSTOMER SERVICE CLERK

Giant Food

Silver Spring, MD

September 2007 - July 2009

• Operated cash register and accurately processed payments, returns, and exchanges.

• Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

• Developed strong customer relationships to support satisfaction and loyalty.

• Handled customer complaints and inquiries in a courteous and e cient manner.

• Assisted with training and mentoring new team members.

• Processed orders, returns, and exchanges in an accurate and e cient manner.

• Answer multi line phone and direct the calls, lottery, money orders, returns and exchanges and also rainchecks.

• Assist customers with Self Check Out Lanes and resolve problems with the machines and customers. EDUCATION

CERTIFICATIONS

REFERENCES

PRODUCTION WORKER

Value Village Thrift Store

Silver Spring, MD

August 2006 - November 2006

• Sort,tag and hang clothes for pricing.

• Price merchandise.

• Hang merchandise on the sales oor.

GUARD

C.E.S. Security

Silver Spring, MD

April 1999 - November 1999

• Protected property and sta f by maintaining safe and secure environment.

• Monitored entry-exit activity, allowing only authorized personnel to enter facility.

• Patrolled buildings regularly both inside and outside while maintaining an alert presence.

• Inspected doors, windows, locks, gates, ensuring they are secure after hours.

• Maintained logbooks for documenting daily activities and events.

• Monitored security cameras and identi ed suspicious activity, reported any incidents to the appropriate authorities.

• Performed regular patrols of assigned areas to ensure safety and security protocols were followed.

• Utilized surveillance systems such as CCTV cameras for monitoring purposes. Implemented access control measures by checking identi cation cards of visitors before granting entry into the facility.

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CAHIER

Value Village Thrift Store

Riverdale, MD

January 1998 - April 1999

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

• Provided excellent customer service by greeting customers and o fering assistance.

• Accurately processed customer payments using cash, credit cards, and checks.

• Hang merchandise on the sales oor.

MEDICAL OFFICE ASSISTANT IN MEDICAL OFFICE ASSISTANT ACT College, Arlington, VA

Aug 2008

• Medical O ce Assistant Certi cation

References available upon request

Contact this candidate