April A. Hall
**** ****** **** ****. ************, IN 46237
317-***-****, ad4h4l@r.postjobfree.com
Objective
To be a well rounded leader and build a better team, while cutting costs and increasing morale and production.
Experience
Practice Manager
Jan 2019 – December 2021 Elite Dental Partners, Elite Smile Dentistry of Carmel Carmel, In
Treatment Planning
Financial Coordinator
AR/AP
Monthly Reporting
Insurance Verification
Billing Private and Insurance
Staff Training Territory Wide
Maintained 100%+ Monthly Collections
Reduced over 90 days AR to less than 500.00
HR Functions
Maintained 60+ New Patients
Social Media
Payroll
Practice Manager
April 2017 – Jan 2019 Great Lakes Family Dental Indianapolis, In
HR Functions
Treatment Planning
Financial Coordinator
Credentialing
AR
Fee Assessment
Monthly Reporting
Billing Private and Insurance
Maintained an average of 99% Collections
Maintained an average of 25 new patients a month
Insurance Verification
Accounts Payable
Office Manager
Feb 2016 – March 2017 Broad Ripple Family Dental Indianapolis In
General Office Duties
Some HR Functions
Treatment Planning
Financial Coordinator
Credentialing
Insurance Verification
AR
Social Media
Fee Assessments
Compliance Liaison
Monthly Reports
Billing Private and Insurance
Maintained an average of 35 New Patients per Month
Office Manager
July 2013 – Feb 2016 Small Smiles (Prime Smile) Indianapolis In
Employee scheduling and training
General Office Duties.
Payroll
Order supplies
HR Functions
Enforce Policy and Procedures
Quarterly Reports
Monthly Reports
Compliance Liaison
Treatment Planning
Financial Coordinator
Kept a minimum of 100 patients per day on schedule
All Accounting Functions
Fill in for Clinical Coordinator
Credentialing
Insurance Verification
Practice Operations Manager
2009 – July2013 Access Dental, Indianapolis, IN
All Accounting Functions.
Employee Scheduling and Training.
All General Dental Office Duties.
Kept Payroll Within 18%-20% of Collections.
Kept Supplies Within 6%-8% of Collections.
Kept Lab Costs Within 3%-5% of Collections.
Kept a New Patient Average of 70 Patients per Month.
All HR Functions.
Created Handbook.
Created Policy and Procedures.
Owner/Operator
2012 – Present, Creative Dental Consulting, Indianapolis, IN
Dental office credentialing for Insurance and Medicaid
Office Set-up
Accounting – Finding old money
Processes
Policies
Training
Obtain NPI numbers
Obtain Medicaid Numbers
Procedures
Ordering
Interviewing
Collections
Finding new ways to gain patients
Finding new ways to help patients financially
Expanded Duty Dental Assistant
2007-2009 A Dental Touch, Greenwood, IN (Fill In)
Assisted doctor with daily duties.
X-Rays.
Expanded Duty Dental Assistant
2006-2009 Immediadent Dental Care, Indianapolis, IN
Assisted doctor with daily duties.
X-Rays.
OSHA Training.
Assisted the manager to keep supplies within budget monthly.
Treatment planning with patients.
Expanded Duty Dental Assistant
2005-2006 Smile Designers (Heartland Dental Care), Indianapolis, IN
Assisted doctor with daily duties.
X-Rays.
Treatment planning with patients.
All purchasing.
Dental lab duties.
Kept purchasing within 6%-8% of collections.
Kept lab costs within 3%-5% of collections.
Assisted with digital setup and computer help when necessary.
Training Coordinator
2000-2005 Coverstar Central, Indianapolis, IN
Directed and assembled seminars to train others on the installation of automatic pool covers.
Assisted pool builders in parts ordering.
Assisted in helping to develop a new software program allowing builders to order online.
Scheduled Install/Service crews.
Invoice billing.
Software Proficiency
Eaglesoft
Dentrix Core
Dentrix Ascend
Painless
E-magine
Office
Excel
Adobe
Dentasoft
Unitime
Compliance Bridge
HealthStream
ADP
TSI
Smart Collect
Retreiver
Power Point
America Medical Compliance
Certifications
CPR
X-Ray
First Aid and AED
References
Personal and Professional references available upon request.