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Senior Manager Relationship Management

Location:
Dubai, United Arab Emirates
Posted:
March 22, 2024

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Resume:

Ahmed Mamdouh El-Wishy

United Arab Emirates

Mobile : +971-**-***-*** 5

ad4h1l@r.postjobfree.com

UAE Golden VISA Holder

Career Objective:

To join a successful organization as a Procurement, Contracts and Vendor Senior manager or Director to contribute as an influential member of the team to achieve company’s strategic goals. Summary:

Intelligent strategic mastermind with experience in:

• Procurement and Contracts - Strategic Sourcing – Benchmarking - Vendors Relationship Management - Strategic Planning - Spend Analysis - E- Sourcing.

• Procurement Operations - vendor governance – Cost Savings

• Contract & supplier management – Bid Management -Tenders – Performance Bond

• IT professional services, hardware, software, cloud & telecom services Professional History:

SITA - Société Internationale de Telecommunications Aeronautiques Dubai - United Arab Emirates

From Mar 2019 – Till Present

Regional Procurement & Contracts Manager – MEIA Region

• Responsible for Supplier relationship management and performance continuous improvement (quality, on-time delivery, supply risk assessment) .

• Prepare Procurement Strategy with cost analysis and budget allocation.

• lead Supplier/s selection through RFP/Tender/Bid to support business needs.

• Generate cost savings and cost avoidance through good negotiation skills, re-negotiation / re- rating of installed base and competitive sourcing practice (RFP...)

• Manage supplier contracts negotiations and other legal agreements for compliance.

• Coordinates warranties, performance bonds and ensures their inclusions in the contracts.

• Maintain a process for dealing with contractual & Invoices escalations or contractual disputes and ensure the resolution in a timely and effective manner.

• Support the regional Business Units (APAC, Europe and Americas) for customized deals.

• Manage operational performance review for our top and critical suppliers in the MEIA region.

• Ensure SITA efficiency at airports by supporting airport solution and partnering with airport authorities and airport suppliers in the MEIA region. HR recognitions and awards

• CEO BRAVO Award in Feb,2021 for managing & executing complex contract with Ooredoo Qatar was pending for more than 3 Years

• CEO BRAVO Award in June,2022 for achieving huge cost savings for Network Infrastructure projects.

• CEO BRAVO Award in July,2023 for being a role model of SITA's value(s)

• CEO KUDOS Award in SITA Open Day 2021 for making SITA a great company to work for

• BEST CUSTOMER EXPERIENCE 2023 Award for Qatar world cup project Sharjah Asset Management – United Arab Emirates

From Nov 2017 – Mar 2019

Procurement & Contracts Consultant

• Responsible for drafting, negotiating and managing Contracts and related documentation for the Legal Areas of responsibility ( NDA’s & Addendums )

• Review the day-to-day commercial activities RFI’s & RFQ’s, review claims with Finance team and other stakeholders as necessary, review as well as report on schedule and implementation impact analysis

• Responsible for Negotiations, Quality Control & Assurance, Document Management, Establishing Procedures, Reporting,Market Benchmarking, supplier management

• Supervise bidding opening between subcontractors.

• Prepare Contracts for vendors after bidding process with understanding for FIDIC contracts.

• Coordinates warranties, performance bonds and ensures that they are in place with contracts. MEEZA (Qatar Foundation) – Qatar:

From Nov 2015 – Aug 2017

Contracts & Procurement Manager (Msherieb – Smart City Project)

• Supervise Procurement personnel required to support ongoing project procurement operation.

• Responsible for Suppliers and vendors partnerships, contracts & NDA’s renewals and terminations

• Prepare Procurement Strategy with cost analysis and budget allocation

• Monitor vendors, with emphasis on improvement of the ongoing service to the Company in terms of cost, quality and delivery for the required materials and services

• Supervise bidding opening between subcontractors

• Prepare Contracts for vendors after bidding process

• Conduct negotiations with vendors through to order/contract award

• Liaise and follow up with all vendors on contract performance

- Achievements:

• Awarding 42 services for Msherieb Smart city project with total savings 27 Million Qatari Riyal Saudi Telecom Company (STC) – Saudi Arabia

From Oct 2014 – Oct 2015

Technical Procurement Consultant

• Responsible for Negotiations,Quality Control & Assurance,Document Management, Establishing Procedures, Reporting,Market Benchmarking, supplier management

• Supervise Procurement personnel required to support ongoing project procurement operation.

• Supervise bidding opening between subcontractors

• Prepare Contracts for vendors after bidding process

• Conduct negotiations with vendors through to order/contract award

• Liaise and follow up with all vendors on contract performance

- Achievements:

• Excellence Project award for Networks enhancement mega project

• Procuring Microsoft and Comptel services with 13 Million Saudi Riyals total savings Huawei – Saudi Arabia

From September 2012 – October 2014

Procurement & Contracts Manager

• Prepare Procurement Strategy with cost analysis and budget allocation

• Monitor vendors, with emphasis on improvement of the ongoing service to the Company in terms of cost, quality and delivery for the required materials and services

• Supervise bidding opening between subcontractors

• Preparing RFQ for issuing subcontracts and recommending the 'best fit' sub-contractor for the lowest cost

• Conduct negotiations with vendors through to order/contract award

• Liaise and follow up with all vendors on contract performance

- Achievements:

• Executing USF 5 project for STC with 1.5 Million USD savings

• Executing USF 7 & 8 project for Mobily with 2.8 Million USD Savings Etisalat Misr

From May 2009 – September 2012

Commercial Project Manager - Procurement & Contracts Lead

• Responsible for suppliers calling for registration, assessment, legal documents review, appraising, evaluation, categorizing & segmentation.

• Responsible for handling tendering & sourcing process including review & prepare tender Package, selecting the best sourcing model, inviting potential bidders, offers receiving, opening, evaluation & negotiation.

• Negotiate offered prices based on historical data, volume aspects & other criteria using recent tactical negotiation techniques.

• Manage project development from beginning to end in order to deliver its agreed scope within the project constrains (Cost, time, quality)..

• Identify and resolve issues and conflicts within the project team.

• Track project milestones and deliverables and report, progress, risks, issues in timely manners to get proper management attention to put the project on track. HR recognitions and awards

• Excellence Project Award” winners for 2011.” Handset Benefit Policy”

• Employee of the month Aug-2011 “ Merge ISP’s companies with Etisalat Database & BSCS billing system”

• Employee of the month Dec-2010 ” Telesales and courier project “ Barclays Bank – Egypt

From May 2007 – Till May 2009

Network support Supervisor Engineer for Barclays Bank (North Region)

• Build & Manage the new infrastructure for New Data center and New Disaster Recovery Site

(Including Fiber Connectivity & Connections).

• Network Project Manager for the Project of The New branches expansion. Responsible For Building & Managing The Infrastructure For New Branches (50 Branches Till Dec. 2007).

• Manage & Lead The IT Infrastructure Team For Data & Voice To Achieve The Actual Plan For IT Infrastructure Vision.

• provide a professional technical Monitoring and support for the users

• Detailed requirements for new LAN/WAN systems or for upgrades of existing LAN/WAN systems and network infrastructure.

Orange Business Services (Subsidiary from France telecom) From January 2005 –Till April 2007

Network Support Engineer - CTS2 Specialist (PSM WE) - GCSC Cairo

• To provide a professional 2nd technical support for the customer in 24x7 shifts to maintain SLA and KPIs.

• Responsible for solving any problem that occurs in any of its sites all over the world within a predefined time frame depending on problem severity

• Handling and troubleshooting (IPVPN, ATM and Frame relay) connections.

• To perform technical escalations in line with company procedure. To monitor systems, customer networks and products, and deal with alerts and events as appropriate. Qualifications

Education:

• Bachelor of Electronics & Communications Engineering Sep 1997- July 2002 Alexandria institute for Engineering and Technology

• Victoria College School, Alexandria Sep 1984 –July 1997 High School Diploma

Post –Graduate Certificates:

• Attended PMP (Project Management Professional)

• Attended CIPS L4 Course (Chartered Institute of Procurement and Supply) MEMBERSHIP NUMBER:005828356

• Attended CPSM (Certified Professional in Supply Management)

• Attended IACCM (International Association for Contract & Commercial Management) Oracle Courses:

• Attended Oracle Procurement Contract Course

• Attended Oracle iProcurement R12, Sourcing, iSupplier Course

• Attended Oracle SLM Supplier Lifecycle Management Course Languages:

• Arabic : Mother tongue

• English: Fluent

Personal Information

Date of Birth: 19-September -1979

Nationality: Egyptian

Gender: Male

Military status: completed

Marital Status: Married

Driving license: Egypt – United Arab Emirates - Saudi Arabia – Qatar Current Location: Dubai -United Arab Emirates – UAE UAE Golden VISA holder

References:

Furnished upon request.



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