STACY L. DISMUKE

ad4gia@r.postjobfree.com/ad4gia@r.postjobfree.com

601-***-****

OBJECTIVE: Only one goal and that is to embrace my Emergency Management and Customer Service skills to ultimately earn a position serving the FEMA Public Administration mission. I was one of many IA members selected to become either a PDMG, a Site Inspector or a Grants Portal Liaison. Today I serve as a Site Inspector . I would be honored to help serve on a awesome team. EXPERIENCE:

March 2019-September 2019

FEMA Public Assistance, Lincoln, Nebraska (DR4420) Completed Site Inspection Training and several Site Inspections, Supported Applicants to fully utilize the FEMA Applicant/Recipient’s Grants Portal Confirm inspection locations and time, date.Applicant support calls . Enter information from site inspection into Grants Manager, uploaded location Maps, personal drawings of infrastructures, Firmettes etc.?

Classroom Teaching Experience:8+ years as a Classroom teacher K-6th graders taught Computer skills/ Young Adults: /Mental Health/Life Skills Classes/ Physici an-Nurse-staff : Classroom training as well as Build/HIM Coding. experience, CT in Cerner Module /Epic Modules, Allscripts Professional Practice Management & Billing etc.

Cerner. Project: Huntsville, Al 02/7/19-2/24/19

Madison Sleep Clinic: Rev Cycle / Scheduling Front desk. Physician Support / CPOE / PowerChart. Also supported polysomnographyTech FEMA: IA Applicant Services Program Specialist

NPSC TX : 9/2018-10/2018 deployed for a month

Certified in several areas while there.

PA Site inspector: 03/2019- present Inspecting businesses, buildings, bridges, roads, culverts etc. for Applicants that have been effected by the disaster, taking Measurements, photos, sketches. Entering data in Grants Manager . Also creating Goggle Maps, Firmettes.

Cerner Northside : Canton, GA. 10/ 2018- 11/2018

FirstNet ER ( Emergency Room) Patient Access, Registrar, check-in, Insurance, payment’s etc..

Cerner Big Bang: Paterson,NJ

Critical Care -Step Down unit

Supported providers, Nurse, Staff -PowerChart, Orders, patient Documentation etc. Cerner Go Live: Reading, PA 06/01-07/26 ( Team Lead) Support Front desk Reg/Sched Pre-Certification

Central Registration, Insurance,Patient Information Verification, bonding orders to patients, validation with some build as well as remotely as needed.. Epic Go Live:Birmingham, AL 05/15/2018-05/29/2018

Provider Support PowerChart, Orders (3 Waves)

Cerner Go Live: Philadelphia, PA 04/23/2018-05/07/2018 Billing,HIM coding, Front desk Reg/ Sched.Build and testing, troubleshooting,Addressing issues, Shell Scripts, people tools New applications or customized existing systems or applications.

Cerner Go Live: Jasper, AL 03/23/2018-4/15/2018

Provider Support.,PowerChart, Orders

Epic Go Live : Richmond, IN 02/14/2018-03/14/2018 Mental Health Unit: Provider support PowerChart, HIM Coding, Rev Cycle Billing, Front desk Cadence,Some Beaker..

Epic Go Live:Birmingham AL 01/16/2018-01/30/2018

Supported Front desk/Cadence/ Provider support/HIM coding some build. Cerner Go Live: Tilton, NH 11/28/-12/22/2017

Provider/Nurse Trainer Support Clinical PowerChart/ RevCycle Front End support as well.

Epic Go Live: Birmingham, Al 11/01/-11/14/2017

Provider /Nurse Elbow to Elbow EpicCare Support

Cadence Support as well, Some Beaker.

Cerner "Big Bang" Go Live :Mobile. Al 09/29-10/13/2017 Supported : HIM and Coding

Engaged in medical coding in the hospital's Billing Department, I helped interpreted medical terminology and pharmacological information for translation into the coding system.Utilized Knowledge of ICD-10 to properly translate preformed services into numerical code for insurance company. ClinDoc training, worked closely with Analyst teammates, I’ve work with and created lesson plans .Also worked with departments solving tickets.

Claims Specialist (Remote Consultant)

6/30-10/12:3017 USA Hospital Mobile, AL

Conduct internal claims data Analysis.

Review, monitoring billing, making sure claims matched patient information. Medical Claims making sure coverage was accurate.

Reinbursement to loss claims from being submitted. IA Appication Services Program Specialist: {FEMA} Federal Emergency Management Agency

Responsibilities: 05/30-6/30/2017

Cerner Credentialed Trained (CT)/ : Kansas City,MO Cerner Main Campus:

AcuteRN/Provider/OB Provider

Clairvia-Primary Scheduler

Labor&Delivery RN

Capacity Management

AmbulatoryWomen's Health Maternity

Intraoperative L&D/ Surgical NR

Bridge Transfusion

Epic: Bassett Go Live: Upstate New York 03/30-4/17/2017 Supported two clinics with Cadence

Family Med/ Transgender Clinic, Some Beaker.

Epic : Riverside Go Live :Williamsburg, Va 02/27-3/16/2017 Supported Cadence Front End

MD Express Urgent Care Clinic,Some Beaker.

Cerner Go Live : Charleston, Sc

10/26-11/24/2016

Labor and delivery: SurgiNet in OR with nurse

Also ClinDoc,PowerChart,Dragon supported, Ambulatory and Inpatients. Epic Go live for HonorHealth: Phoenix,Az 9/28

-10/22/2016

Back End Support /some front End Ambulatory, Clindoc, Cadence Diabetes Clinic, Cancer Boutique, Genetics Depts.

Novant 6/2016 -

7/2016 Epic project Go Live

● Physician Coach as well as MA's assisting, Pre-Op Area, Peds, ClinDoc, Some Billing.

just other training I've had in the healthcare field)

● Dual Trained in Healthcare Insurance as well as Medicare Data entry, customer service, claims, Assisting Consumers with the Application Process for the Affordable healthcare Marketplace. Problem solving, customer needs etc.

● ISG ( Internal Support Group) / Supervisor.

● Identifies and recommends client training programs to increase computer literacy and self-sufficiency

● Oversees the development, implementation, and administration of support staff training procedures and policies training to support the Service Desk

● Coach and mentor Associate Managers overseeing the day to day operations

● Review agents phone performance data and develop strategies to improve overall performance

● Plans and conducts performance appraisals of staff and administers disciplinary actions when necessary

● Run reports to follow trends in call volume, call variety, and tickets in order to inform decision-making regarding Registration and scheduling.

● Monitor and respond to daily, weekly, quarterly, and yearly performance of staff

● Manage internal and external resources for Projects such as implementations, upgrades, and site activations

● Multi-functional healthcare leader with experience in EMR integration.

● Expertise in full project life process ( backload, pre- training, implementation, and optimization)

● Knowledgeable in strategic planning, medical records extraction/backload, configuration and workflow development.

● Prepared Curriculum and evaluates and monitors student’s performance

● Trained individual Doctor and Nurses.

Salt Lake City Utah

4/2016-5/2016

Ambulatory Physician Coach

● Peds clinics Cerner project conducted, some billing, Some Cadence,Some Willow,as well as Beacon short time, ClinDoc. Logan Ut, Lehi, Ut

● American fork, Ut Orem, Ut.

Cerner Credential Trainer / Analyst/ CPOE Consultant, Go Live Consultant, Problem Analysis, End-user elbow to elbow trainer. Cerner Millennium Analyst

Prepared Curriculum and evaluates and monitors student’s performance

● Trained individual Doctor and Nurses.

Winston Medical Center

01/2016 - 4/2016

Cerner EMR Consultant

● Conducted Cerner training classes for Pharmacist and RNs to properly order medications and safety reasons for barcode administration per Best practice and Meaningful Use.

● Provided training to RNs on barcode medication administration

● Provided interdisciplinary team with daily queries for barcode incidents and compliance

● Provided daily reports for classroom attendance and compliance

● Analyzed barcode scanning issues from issue tickets

● Consultant for Cerner bar Code Medication Administration (BCMA) resource to RNs, clinical managers and Physicians for BCMA

● Analyzed medication order sets, Pharmacy bar scans and Medication errors;

● Developed workflow for multiple Shock Trauma Nursing units Baptist Hospital 04/2015 -

01/2016

Cerner Millennium CPOE Consultant/Analysis Consultant

● Cerner Pathnet,Powerchart, CPOE elbow to elbow trainer during Cerner upgrade

● Cerner Millennium problem analysis and troubleshooter for medication reconciliation, discharge planning and power chart.

● Resource to physicians and RNs for Cerner power plans, power notes, I-View and order management during Cerner Millennium Go-Live transition.

● Problem analysis and problem solver for laboratory and Med/Surg Unit during Go Live transition.

Brookdale University Hospital 12/2013 -

01/2014

Epic Trainer/ Consultant

● Independently provided in class training to class 5-7 of RNs in ClinDoc and Order Entry modules during pre-Go live phase.

● Provided Physician 1: 1 CPOE training.

● Served as a resource and educator during GO-Live implementation to RNs on ICU and Telemetry units.

● Analyzed, troubleshot and supported end users with problematic issue.

● Provided optimization with Home medication List during admission process, Some Beaker.

Duke University Medical Center

07/2013-10/2013

Epic Consultant/ Analyst

educated and trained RNs in ICU and Med/Surg in ClinDoc,

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