Ornelia Pacellie Awombi

Silver-Spring, MD *****

ad4g5d@r.postjobfree.com

***-***- ****

lead and direct all activities required to achieve all store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.Traveling, supporting all stores, assisting workshops

Assistant managers

2022- still

Everything but water and White House black market

• Manage sales and expenses to optimize results

• Support store managers in maintaining staffing levels consistent with business needs to ensure excellent customer service

• Ensure adequate shift coverage and scheduling to business needs including covering shifts is schedule associate is unable to work

• Assisting store manager with recruiting, hiring, and training associates

• Maintain brands standards around cleanliness, organization, and visual presentation

• Support store manager to build a culture of collaboration and accountability

• Demonstrate clear understanding of sales goals and align behaviors accordingly

• Supervise and train staff in store managers absence

• Provide overall store leadership,and delegation to store associates

• Drive brand awareness and brand advocacy to exceed projected store goals to include teaming up with partners in local market to raise awareness across the region

• Recruit, hire, and continued development of the store associates

• Serve as the lead example in providing premium customer experience and build relationships with our consumers

• Maintain high standards of visual merchandising and brand presentation

• Ensure financial objectives and controls are consistently and correctly managed

• All other duties as assigned by manager

• Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures;

• Monitor store expenses and maintain store-operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices;

• Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;

• Oversee the processing of daily incoming and outbound merchandise requests and shipments;

• Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;

• Support and maintain visual merchandising standards set by the world-wide headquarters;

• Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters;

• Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures.

• Manage sales and expenses to optimize results

• Support store manager in maintaining staffing levels consistent with business needs to ensure excellent customer service

• Ensure adequate shift coverage and scheduling to business needs including covering shifts is schedule associate is unable to work

• Assisting store manager with recruiting, hiring, and training associates

• Maintain brands standards around cleanliness, organization, and visual presentation

• Support store manager to build a culture of collaboration and accountability

• Demonstrate clear understanding of sales goals and align behaviors accordingly

• Supervise and train staff in store managers absence Kids visual merchandiser

2020- 2022

Zara

Washington DC

•Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floor- set timeline targets to drive sales

•Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage

•Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout

•Communicates inventory need to DM and distribution in partnership with GM to increase sell- through and maximize margin

•Effectively perform operational functions: open and close the store, register functions and back office procedures

•Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts

•Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

•Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals

•Provide training and coaching expertise to associates in selling, product knowledge, and in- home services

•Maintain an environment where all associates are treated fairly and with dignity and respect

.Effective communication, organization and leadership skills

•Proven ability to motivate and influence others through personal actions and examples.

•Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

Sale associate

1/05/2018– 25/12/2019

Zara

Washington, DC

•Welcoming customers and answering questions

•Assist in fulfilling our mission to provide our customers with a relaxed and educational shopping experience.

•Ability to use the computer system to do basic point of sale transactions.

•Ability and willingness to learn and follow our proven selling process.

•Ability to work alone and take initiative.

•High energy, enthusiasm, and motivated demeanor required.

•Team focused and positive attitude.

Sale lead

5/06/2014/ –12/30/ 2017

Target

Bethesda, Maryland.

• Evaluated efficiency of existing layouts and recommended updates

• Conducted and evaluated research on marketing and design trends

• Approved mannequin setups for store and window displays

• Inventoried available display supplies

• Evaluated performance of design team

• Prepared special store display

• Developed product placement strategies for mall vendors

• Orchestrated indoor and outdoor holiday displays

• Organized corporate events and provided added support as needed

• Monitored store openings and provided any requested visual design assistance

• Plan commercial displays to entice and appeal to customer SKILLS

• Microsoft Word, Excel, Outlook

• Problem solving

• Collaboration

• Strong work ethic

• Excellent ability to train and motivate staff

• Able to handle multi-tasks

• Friendly and courteous with a positive attitude

• Strong interpersonal skills

• Able to organize and prioritize work

• Punctual

• Organized

• Great attention to detail

• Team-player

• Fluent English and French

EDUCATION

University of Baltimore bachelor’s in international business Montgomery College Associate degree in information systems

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