Customer service/sales
Resume:
Brooke Slade
Converse, TX ****9
ad4fe4@r.postjobfree.com
SKILLS
Adaptability, Conflict Resolution, Decision-making, Dependability, Effective Communication, Goal Oriented, Interpersonal Skills, Problem solving.
EXPERIENCE
Courtesy Chevrolet, Phoenix AZ
June 2012-March 2017
●Improved sales goals and customer retention, by offering our Guaranteed Approval Program to Customers who were unable to obtain traditional financing..
●Customer Follow up to ensure customer satisfaction or to address any issues or complaints.
Gateway Chevrolet, Avondale AZ
September 2009- June 2012
●Managed internet leads, calls and text messages and remained available to respond to inquiries professionally.
●Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
●Customer follow up to ensure the customer is completely satisfied.
Law Office of J. Mark Hildenbrand, Phoenix AZ
February 2011- May 2012
●Notified Customers of delinquent accounts with an attempt to collect outstanding amounts.
●Overcome objections by applying advanced training and persuasion techniques.
●Consistently met or exceeded monthly goals.
EDUCATION
Boerne High School, Boerne TX
1992
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