Customer Service Inventory Control

NICOLE MCCLURKIN

*** ****** ****** **

Talladega, Al. 35160

Cell:256-***-****

Email: ad4f8l@r.postjobfree.com

OBJECTIVE

To obtain job stability whereas to utilize my acquired skills and degree in management, computer skills, customer service, production skills, and assisting in whatever needed or assigned.

SKILLS & ABILITIES

Have an in-depth knowledge of strong customer service skills, works well with assisting clients in and

outside businesses. Great at answering phone calls, excellent with computer skills in Microsoft Office, payroll trained in ADP and Dayforce systems, & easily trained for any job that may be available. Seeking job to become gainfully employed full time. EXPERIENCE

Inventory Control Supervisor

UNFI Food Distribution Center, Oxford, Al. May 2021-November 2023

Manages distribution center inventory control functions. This includes effective receiving, slotting and

storage of product. Maintains an accurate inventory, stored in a cost effective and efficient manner.

Job Responsibilities:

• Manages physical inventories and the cycle inventory process; stock rotation, outside storage and

product transfer

• Ensures proper receiving in system, storage and control of warehouse inventory

•Maintains accurate physical or cycle inventory records

• Ensures adequate systems security is maintained in the computer inventory system • Coordinates SOX activities and compliance in cooperation with warehouse manager

• Manages product dating, efficient warehouse space utilization and product slotting

• Interviews, training and oversees performance management of all direct reports

•Acts as liaison with buyers and coordinates activities to ensure budgeted inventory levels

•Manages

disposition of discontinued items

• Analyzes and resolves buying and logistics related problems to optimize service level to retail customers

• Assists in preparation of financial studies and warehouse budget

• Resolves warehouse system issues (AWS, PLUS, and Voice) working with ITS and outside contractors

• Provides on-call support for system issues

Receiving/Shipping Supervisor

Kasai North America, Talladega Al August 2013-April 2021 Job duties including being a receiving clerk which included loading and unloading trucks, scanning and

receiving information to daily reports, and maintaining inventory control. Ensured inventory was accurate. I attend and perform meetings as needed. I deal with the Auto-requirements system, answer and send emails daily, answer all phone calls from the customer, use the Mapics Infor system and work with the Internal Info system as well. Very good at problem solving and working well with others. I maintain excellent communication with off-shifts, between departments, and typing skills through outside customers. I was first performing as Team Lead and then promoted to Supervisor in both Shipping and Receiving. Office Manager

Community Action Agency, Talladega Al November 2009-April 2012

In charge of seeing clients, inputting data into excel DBA Facspro. Maintaining confidentiality in

customer’s identity and contacting of clients and contractors. Also perform bid openings of homes,

answering numerous phone calls, filing client information, attending meetings and trainings as assigned, and working directly with the Weatherization Coordinator. Office Manager

Talladega College, Talladega Al April 2008-September 2009

Job duties were typing, filing, truck orders for supplies and food, payroll, scheduling, inventory control,

money handling, and inputting data into the computer—Excel. Cook/Lead

Shocco Springs Baptist Center, Talladega Al March 2007-January 2008

Prepare and cook full meals for Baptist Assembly and did some housekeeping when needed. Warehouse Worker

New South Express, Lincoln Al March 2002-November

2007

Job duties were sorting part to various specifications for automotive manufacturing. Forklift operating

and usage of hand truck. Also, computer skill in AS400 and inventory control. Performed as Group Lead over a group of eight people in the Shipping Department, which included making sure trucks were loaded in a timely manner.

EDUCATION

Talladega College, Talladega Al. June 2021-May 2023 Master's Degree in Management

Talladega College, Talladega, Al August 2018-December 2020 Bachelor’s in Organizational Management

Central Alabama Community College, Talladega, Al August 2012-May 2017 Degree in General Business and Accounting

High School Graduate, Thomasville High School, Thomasville Al 1995-2000 REFERENCES AVAILABLE UPON REQUEST

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