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Data Entry Customer Service

Location:
Syracuse, NY
Salary:
20
Posted:
March 18, 2024

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Resume:

Joanne Lamphere

*** ****** *****

Elbridge, NY **060

315-***-**** Cell phone

To whom it may Concern:

I am considered to be a hard working, fast learner, capable of being put in any situation and adapting well. I am a very organized person with strong leadership abilities. I have good typing skills. I also have excellent communication skills, I have excellent computer skills, and am able to learn new software skills easily.

I come with many years of family owned businesses including Restaurants, mini stores, deli and pizza and sub store, car dealerships. I learned to run and manage many of these businesses.

In addition to the tool skills that I displayed I also proved to be very dependable, trustworthy, a very quick learner and very energetic. I also proved to give my 150% into my work. Most assignments came with little or no background and I was successful in finding my way through these issues while getting the job done. I also proved I could work independently as well as in a team setting.

My requested salary, I would like to stay within $11.00-$14.00. But can be negotiable.

For further information please feel free to contact myself at 315-***-****.

Sincerely,

Joanne Lamphere

Employment

6/2014-Present

Tops Market-Deli Clerk

Auburn, NY 13021

Customer service, ordering, preparing food, pizza, subs, chicken.

7/2006-2014

Private individuals

Auburn, NY 13021

Personal Care Aide-Responsible for medications, feeding, dressing, bathing, errons and Dr appointments.

3/2006-9/2013

Geneva General Hospital

196 North St

Geneva, NY 14465

Lab Assistant – Responsible for loading machines with specimens, doing send outs, creating set-ups for microbiology, work the processing area as accepting all specimens that come into the lab and process them to the correct depts. I am also training to be a phlebomist when needed. I was the receptionist for about 8 months, did all the standing orders, and handled all the requisitions.

2/2002-7/2006

Coyne Textile Services

Syracuse, NY 13202

315-***-****

Office Manager – Responsible for all day to day operations, payroll, all medical, vacations, and uniforms for mechanics in garage as well as all fleet managers in the field. I was responsible for invoices, vendor info from our locations and managers, processing of invoices to our corporate office. I was also responsible for all aspects of the trucks, registrations, insurance, and files for all 19 locations from Syracuse to Florida. I was in charge of all accidents, the hiring procedures, all route driver personal files. As well as filing, all duties that came from the Director of Transportation, spreadsheets, data entry, and word documents. Responsible for a fleet of 600+ trucks nationwide, responsible for all DOT aspects, driver files, new hires, federal and state motor carrier regulations, all DOT requirements, safety issues, and most of all accidents.

2000-2002

Superior Staffing/Xerox Corporation-temp service

Webster, NY

Sr. Administrative Assistant-Full support to a team, which consisted of 11 Managers. All aspects of scheduling appointment, meeting, conferences to her and all team members. Data Entry, Filing, copying, creating spreadsheets, Word documents, some Visio flowcharting. PowerPoint presentations, and all team activities and their needs. All orders, PC ID’s. Access 97, Excel spreadsheets, PowerPoint, and some data entry. All aspects of Windows and some printers.

1998-1999

Ajilon Consulting / Xerox Corporation – Temp service

Webster, NY

Sr. Administrative Assistant-Full support to the CSS-IM Y2K Program Manager, Cindy VanArsdale and her team, which consisted of 8 international men. All aspects of scheduling appointment, meeting, conferences to her and all team members. Filing, copying, creates spreadsheets, Word documents, some Visio flowcharting. Created presentations, monthly budget reports, and all team activities and needs. Data Entry, All orders, PC id’s. Access 97, Excel spreadsheets, PowerPoint, and some data entry. All aspects of Windows and some printing networking.

References

Sharon Wood 315-***-**** Retired RN from Upstate

Ellen Sitterly 315-***-**** Owner - Jakes Auto Center and Ellies Country Deli

Abby Rand 315-***-**** waitress at Kostas

Dennis Vanzandt 315-***-**** LPN

Education

Port Byron High School- Graduated in 1986

US Career Institute - presently enrolled in Medical Assistant

THE DOCUMENT COMPANY

XEROX

Cindy VanArsdale

NAISC Year 2000 Program manager

Corporate Strategic Services/IM

585-***-****

To whom it may Concern:

The purpose of this memo is to provide an employment reference for Joanne Lamphere. Joanne was brought into Xerox as a contractor to provide Administrative Assistant to me. During Joanne’s time with Xerox she demonstrated many critical skills that are necessary in today’s business world and I highly recommend her in this capacity.

Although Joanne possessed many Microsoft software skills prior to her work here at Xerox, she demonstrated tremendous growth in the use of these tools. Joanne was responsible for creating and managing Word documents, Excel Spreadsheets, and PowerPoint Presentations. Joanne quickly acquired other software skills, as well. The first was Ecco, used to manage the calendars for Three Xerox managers. The second was Visio, a flowcharting tool used to document business processes. In addition, Joanne handled calls from both internal and external customers in order to keep schedules and action items complete. Joanne was responsible for filing, copying, and ordering all supplies for the organization as well as my team members, which included 8 international members. Joanne was interfaced with our technical support team to ensure that hardware and software upgrades were completed in a timely manner.

In addition to the tool skills that Joanne displayed she also proved herself to be very dependable, trustworthy, a very quick learner and very energetic. She has proved to give her 150% into her work. Most assignments came with little or no background and Joanne was successful in finding her way through these issues while getting the job done. Joanne proved she can work independently as well as in a team setting.

As I mentioned before I would highly recommend Joanne for an Administrative Assistant or a Customer Service Role. Joanne has a bright future and would be an asset to any organization.

If I can be of any further assistance please feel free to contact me at 585-***-****.

Regards,

Cindy VanArsdale

NAISC Y2K CSS/IM Program manage



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