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Claudia Fiallos

La Crescenta, California, United States ad4e40@r.postjobfree.com 818-***-**** https://www.linkedin.com/in/claudia-fiallos-b-a-a820a142/ SUMMARY

Detail-oriented and skilled Documentation Specialist and Data Management Analyst Lead with extensive experience in enhancing operational efficiency and data quality across multiple departments, including sales, marketing, engineering, and research & development. Proficient in developing and implementing robust data management strategies, quality assurance protocols, and standards that ensure accuracy and reliability of technical data within the Aerospace Research and Development/Technology sectors. Seeking a role where I can leverage my strong analytical skills, commitment to excellence in data integrity, and proactive approach to contribute to innovative solutions and drive business success.

EXPERIENCE

Data Management Analyst Lead

PPG Industries February 2001 - March 2024, Burbank, CA Manage and develop activities of subordinates in supporting the execution of the master data management strategy and continuous improvement of data management processes within QAD.

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• Front line point of contact for Aerospace item data governance rules and policies, data automation, data clean-up issues and questions.

• Oversee business projects as required and monitor data quality KPI’s. Monitored and updated QAD workflow and work instructions to ensure team compliance with current documentation and AS9100 quality procedures.

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• Identified QAD process inefficiencies through document reviews and detailed document control as the gatekeeper in the document processing EDUCATION

Bachelors in Arts, Business

California State University, Northridge • Northridge, CA • 2021 CERTIFICATIONS

Aero Excellence Award

PPG Aerospace • 2013

• Management & Organizational Behavior

• Marketing Management

SKILLS

- QAD: QAD (Enterprise Resource Planning) projects, IT projects support, QAD optimization participation

- Operating Systems and Software: Visio, Informatica, Laserfiche Systems Analysis, MS Office, MS Excel

- Quality: QA Auditor, AS9100, Basic Six-Sigma Trainings

- Experience/ Training Facilitator: 15+ MFG-PRO, 20 years of Aerospace experience, 7+ QAD/ERP experience, strong organizational, interpersonal, leadership, intuitive skills, and attention to detail. Facilitated trainings for reports and cross-trained when required.

- Languages: English, Spanish