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Administrative Assistant Customer Service

Location:
Ocala, FL
Salary:
55,000
Posted:
March 17, 2024

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Resume:

Angie Jones

Ocala, FL

229-***-****

ad4dx9@r.postjobfree.com

Summary

Accomplished Administrative professional with over 15 years of experience in providing Excellent customer service and bookkeeping skills. Seeking a rewarding career as an Administrative Assistant with your company. Possess a strong experience with Microsoft Word, Excel, Outlook, and PowerPoint. Strong ability to demonstrate organizational and problem-solving abilities while working in a fast-paced environment.

Skills and Qualifications

Proven critical thinking and time management skills

Notary Public; State of Florida

Experienced in SAGE, MS Office, QuickBooks, AS400 and ERP

Excellent communication skills; interpersonal and business

Demonstrated bookkeeping abilities with superb documentation skills

Strong sense of integrity, professionalism, and teamwork

Work Experience

Intelligence Health Group 7/2022 to Present

Administrative Assistant Ocala, FL

Perform all administrative tasks, filing, answer phones and managing correspondence

Assist with accounting, balancing accounts

Assisting customers with their needs

Utilize QuickBooks to pay company bills

Generate reports for healthcare providers

Track PTO schedules and times

Monitor office inventory and order supplies; collect receipts and document with QuickBooks

Architecture Studio, Inc. 8/2021 to 5/2022

Administrator/Bookkeeper Ocala, FL

Assisted clients and customers; scheduled appointments

Notarized documents as necessary

Processed check payments from customers and provided deposit slips for management

Utilized all office equipment and software

Performed all aspects of office administration; received calls, typed proposals/business letters, provided receipts and stamped blueprints for drawings

US Water Corporation 3/2021 to 8/2021

Administrative Assistant Ocala, FL

Encoded credit card receipts for accounts

Performed data entry; entered invoices and reconciled accounts

Ordered uniforms and supplies as necessary

Checked and processed mail daily

Managed daily tasks; processed emails, faxed/scanned documents for approval and stamped invoices/credit card receipts

Assisted with FedEx/UPS and Amazon for incoming products and shipments

Angie Jones

Ocala, FL

229-***-****

ad4dx9@r.postjobfree.com

Work Experience (continued)

P San Antonio Housing Authority 1/2020 to 3/2020

Administrative Assistant San Antonio, TX

Answered incoming calls regarding inspections for public housing

Created and mailed various types of letters for the inspection department

Efficiently responded to emails daily, answering all issues and complaints

Followed up with the inspector to ensure smooth operations

Operated the mail/postage machine to process end of month inspection letters

Created and scheduled inspections appointments for customers

Peoples South Bank 12/2004 to 8/2019

Administrative Assistant Colquitt, GA

Utilized Microsoft Word, Excel, Outlook and PowerPoint

Worked with 30 different banking locations

Posted payments to the General Ledger as well as member accounts

Identified and resolved accounting issues

Processed and resolved disputed transactions

Provided customer service and utilized a multi-line phone system

Answered and verified all wire transfers

Transmitted and processed ACH files daily

Researched ATM Domestic/International, PIN Point of Sale, and Debit Cards

Reviewed transactions; reconciled and balanced accounts

Compiled reports for cash receipts and expenditures

Created PowerPoint presentations for business development

Education and Certification

Bainbridge State College Bainbridge, GA

Computer Information Systems- Certificate

Bainbridge High School Bainbridge, GA

High School Diploma

Notary Public, State of Florida #HH179563



Contact this candidate