Antoinette Cofer-Hoefs, RN M.S.

*** *** ***** **

Joppa, MD 21085

610-***-****

ad4dq5@r.postjobfree.com

Education:

Master of Science in Human Resource Management, University of Maryland Univ. College, Adelphi, MD Bachelor of Arts in Psychology, The Pennsylvania State University, University Park, PA Associate in Applied Science (Nursing)- Delaware County Community College, Media, PA Profile:

Human resource professional for over 4 years, skilled in the area of staffing, payroll, HRIS, onboarding, and employee relations. In addition, a current registered nurse of over 10 years, specifically working in psychiatric milieus with patients 3-55+.

Experience:

Associate HR Business Partner- Catholic Charities – Timonium MD Sept 2022- Present Assisted and independently conducted effective and thorough investigation for employee events. Provides performance management guidance to supervisors coaching, counseling, career development, and disciplinary actions. Manage and resolve complex employee relations issues to include sexual harassment, ADA issues, workplace violence, and personality and work style conflicts. Maintains knowledge of legal requirements related to day-to-day management of employees, in order to reduce legal risks, and ensure regulatory compliance with EEOC and any federal regulating agencies. Collaborate with other business partners to ensure fair and impartial decision are made in each case regarding employee feedback and employee disciplinary action. Assist management in determining adequate and fair compensation for incoming employees. Assisted in conducting supervisor and new employee training. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provides HR policy guidance and interpretation. Partners with recruiters and hiring managers to ensure current and future talent needs are understood, are accurately represented in current job descriptions and compensation levels, and have a relevant talent acquisition strategy for example ensuring that differential are being promoted to incoming staff. Facilitate trust and a working relationship between the program and human resources. Attend unemployment hearings to provide evidence as needed. Train new managers on the partnership between human resources and management. Mediate concerns between direct care staff and indirect care staff. Mediates concerns between management and human resources. Meditate concerns between management and staff. Work on projects as needed (i.e., I9 reverification project). Detox Nurse Manager- Baltimore Crisis Response-Baltimore MD May 2022-Sept 2022 Responsible for reviewing resumes, prescreening, interviewing, and hiring new LPN staff. Utilize sourcing methods (college job boards, LinkedIn, and workforce development agencies) with a limited budget to recruit LPN candidates. Collaborate with HR to onboard newly hired staff. Participate and lead employee relations meetings to redirect staff performance. Provide general, clinical, and administrative oversight of BCRI’s 18-bed Detoxification Program. Creative staffing solutions with minimal employees. Train and supervised 3 to 7 RN and LPN staff. Create a how-to manual to assist in the training of new staff. Design, implement and evaluate systems to improve client care. Investigate patient concerns and counsel employees on performance/organizational standards. Complete annual performance appraisals. Participate in budget meetings to determine future staffing for my unit. Monitor and ensure that all detox nursing standards of practice adhere to state regulations and national accreditation standards, and oversee regular chart audits. Ensure program protocols and policies are implemented to remain compliant with state and federal regulations Work with the admission charge nurse and residential counselors to ensure the timely and effective evaluation of clients. Supervise, and provide training and professional development for 3-7 nursing staff, and develop a monthly nursing schedule to maintain adequate staff at all times. Facilitate clinical meetings and other departmental management meetings as required. Demonstrated proficiency with medical documentation systems and Microsoft Office. Understanding of employment law, federal state, and local. Participate in management meetings with Clinical Case Managers, Nursing directors, medical directors, and nursing managers. Ability to communicate with clients and staff at all education levels. Complete medical intake and collaborate with team to determine if appropriate admission. Use ADP Workforce and PAYCOM. Registered Nurse (per diem) Oct. 2021-April 2022

Interviewed clients and reviewed documentation in order to determine admission eligibility as part of a collaborative team. Conducted the admission process without supervision and completed discharge paperwork. Corresponded with other stakeholders regarding patient admission and treatment and collaborated with other departments for joint action. Strong interpersonal communication with patients and various departments. Maintained client confidential medical records. Administered drug testing for clients. Superb listening skills in order to retrieve pertinent information. Screened patients for drugs use and pregnancy. Utilized email to communicate with various departments and stakeholders. HRIS Tech/Admin Asst., Harford County Public Schools - Bel Air, MD Nov. 2021-May 2022 Entered data into the HRIS system for new hires, position changes, and terminations. Process transmittals/personnel action forms for new hires, separations, position changes, salary changes, etc. Edited the protocols for processing transmittal. Reviewed invoices for accuracy. Reviewed application for sick leave bank benefits. Made site visits to collaborate and problem-solve with outside business parties. Use of ERP – LAWSON and applicant tracking system TALENTED. Assist employees and external customers via telephone and email. Provide support and collaborate with various departments to ensure proper data entry of employees. Update employee data. Update and write standard operating procedures. Complete verification of employment. Onboarding Specialist, The Children’s Guild Alliance – Baltimore, MD Oct. 2020- Sept. 2021 Worked with the recruitment team to ensure we continue to acquire and onboard applicants. Managed high-volume onboarding contingency tracker and develops strategies to create better systems for state law specifically pertaining to background checks. Onboarded 30 individuals during the busy hiring season. Complied with hiring requirements for DC and MD for multiple lines of business. Worked in close partnership with leadership to ensure new hires attended the orientation for which they were scheduled. Actively participates in recruitment team activities. Sent welcome emails to start. Daily use of HRIS PAYCOM. Minimum experience using ADP Workforce. Coordinated presenters and new hires for orientation. Upload Concentra results and report positive findings to compliance and the HR Generalist. Worked with hiring managers to keep them informed of applicants’ progress during onboarding. Responsible for notifying relevant staff of incoming new hires. Sent orientation invites to new hires for respective programs. Generated appropriate and timely productivity reports related to onboarding timeframes. Monitored trends in partnership with the HR team to develop and implement recommended solutions for onboarding contingencies and other related onboarding duties. Maintained and accurately applied knowledge of the organization’s personnel policies. Experienced managing time teleworking. Understood applicable personnel and labor laws and regulations including EEO/AA. Member of communications subcommittee. Assisted recruiters with updating and editing job descriptions. Assisted Director in writing policy and independently creating an addendum to SOPs. Assisted employees with HRIS issues in PAY COM Commissioned notary in Maryland. Data entry of information for position seats (control) into HRIS PAYCOM. Enter information for contracts in DocuSign. Experience with ADOBE and Microsoft Office (over 10 years).

Ancillary functions at the Children’s Guild

Assisted with HR Compliance

Ran reports in PAY COM as needed. Monitor compliance at two sites to ensure background checks are timely. Checked CJIS/FBI system for results and reported to appropriate parties. Audited end-of-year files with a Compliance specialist. Data entry into the DHR system for Child Protective Services. Data entry into E-Verify for I-9 verification. Coordinated with employees to facilitate them updating their compliance documentation. Maintained compliance tracking for all programs and departments to ensure adherence, accuracy, and timeliness. Maintain accurate electronic employee records in HRIS systems. Recruitment training

Prescreen candidates. Entered information for offer letters to generate offer letters. Monitored virtual job fairs.

H.R. Admin Support, Harford County Public Schools – Bel Air, MD Sept. 2019-Sept. 2020 Reviewed the applicant's resume and application to determine if they are subject to a background check in HRIS. Initiated, tracked, communicated, and followed up with Maryland regulations and identified employers to ensure the background check process is completed promptly. Communicated progress with hiring managers, recruiters, and applicants for timely hire. Created, edited, and printed documents and spreadsheets using Excel. Contacted applicants through phone and email to obtain information. Follow up on 25-40 background checks for new hires. Customer service oriented for external contact and internal staff. Directed employee questions appropriately. Used HRIS in TalentED and Lawson daily. Payroll Administrator, Anchor Staffing (Lyneer Staffing) – Hanover, MD April 2019-Aug.2019 Maintained electronic payroll records by monitoring changes in exemptions, insurance coverage, child support payments, and job title and department/department transfers; troubleshooting, and resolving any discrepancies in an HRIS system. Sent invoice to outside clients. Maintained confidential personnel and payroll information. Verified new hire documentation. Verified employment and submit separation information to state entities. Assisted in interviewing potential employees, trained new staff, updated organizational policies, assisted in open enrollment, and calculated benefits deductions. Ordered supplies. Communicated with the state in order to send information regarding unemployment and state benefits. Created, downloaded, and manipulated spreadsheets in Excel. RN for over 10 years Sept. 2008- Dec. 2018

Made assessments in order to follow up and provide accurate information to medical doctors and other caregivers. Created action plans to assess, gather data, plan, implement and evaluate a treatment plan. Had knowledge of regulatory requirements of various agencies including state and federal agencies. Assisted in setting goals, short and long term, in collaboration with other staff members. Collaborated with an interdisciplinary team to ensure action plans met intended goals. Completed discharges and intake paperwork to ensure accurate information. Coordinated with outside entities to ensure action plan goals were met. Managed multiple assignments under rapidly changing conditions. Worked independently to complete the assigned task. Maintained confidential documentation and documented with legal consideration in mind. Attended hearings to give testimony that would determine if a patient would have extended commitment time. Conducted urine drug screens. I used EPIC and Meditech as a nurse. Affiliations:

Society for Human Resources Management (SHRM)

Skills and Abilities:

Type 50 w.p.m.

Proficient in Microsoft Word and Excel at an intermediate level for over 20 years. Maryland notary

BLS/First Aid Certified

Registered Nurse 09/2025 expiration