EMMA GRAY

Anderson, IN *****

714-***-****

ad4d49@r.postjobfree.com

Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality.

Hardworking and punctual [Job Title] works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Knowledgeable CAP Team 2 Associate bringing dedicated work ethic and abilities to handle continuous, fast-paced stock work. Skilled at managing, merchandising and rotating stock for maximum customer appeal and sales. Vigilant about correcting mistakes and spotting shrinkage.

Sales Support

Product Display

Store Maintenance

Stock Replenishment

Product Merchandising

Display Building

Stockroom Organization

Inventory Systems

Product Knowledge

Product Rotation

Pallet Jack Usage

Customer Service

Retail Merchandising

Quality Control

10/2016 to 01/2024

WALMART

Greenfield, IN

CAP 1 Associate

Provided guidance on how customers can manage their finances more effectively. Maintained confidentiality of customer information at all times in compliance with security policies. Labeled and priced merchandise, securing fragile and high-shrink products. Recommended disposal of obsolete stocks to write off unsellable items from inventory. Identified opportunities for cross-selling products and services to existing customers. Demonstrated great teamwork skills with staff members involved in production and transport. Researched customer issues utilizing available resources and tools. Helped customers on floor with locating, reaching and selecting merchandise. Kept work areas clean, neat and organized for optimal productivity and worker safety. Conducted training sessions for new staff members on proper procedures. Received and counted stock items, recording data manually or on computer for inventory purposes. Stored and organized items in tool or supply rooms, allowing for easy retrieval. Used inventory management systems and completed bin audits. Set up advertising signs on shelves and counters to attract customers and promote sales. Collaborated with other departments to resolve complex customer inquiries. Read orders to obtain item numbers and located merchandise in bins or on shelves. Packed and unpacked items, checking breakables before stocking on shelves. Operated computerized systems efficiently to record data accurately. Operated forklift and pallet jack to transport heavy loads. Stocked shelves, racks, and bins with new or transferred merchandise. Arranged supplies, merchandised products, and removed damaged items from assigned areas. Set up and maintained modular displays and aisleway stacks to move targeted merchandise. Suggested products to meet customers' needs or complement current selections. Provided excellent customer service to ensure satisfaction. Packed products into designated boxes, taking care to protect items from damage or shifting during transport. Attended weekly team meetings to discuss progress towards departmental goals. Educated customers on the features, benefits, and use of various banking products and services offered by the institution.

SUMMARY

SKILLS

EXPERIENCE

Stamped price tags on merchandise, referring to official price lists. Developed strong relationships with customers to encourage loyalty and repeat business. Designed layouts of floors, shelves and displays in order to optimize sales. Read orders to verify attributes and quantities of merchandise. Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.

Maintained, cleaned and organized backroom according to company policy. Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Worked with cross-functional teams to achieve goals. HIGH SCHOOL DIPLOMA 1987

Anaheim High School, Anaheim, CA

EDUCATION AND TRAINING

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