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Customer Service Team Member

Location:
Rockville, MD
Salary:
$19/hr
Posted:
March 15, 2024

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Resume:

Jason T. Robinson

**** *** ******

Jessup, MD ***94

Cell 301-***-****

ad4cwm@r.postjobfree.com

SUMMARY

College student majoring in business entrepreneurship. Experience in areas of customer service, policy, and procedure compliance. The ability to effectively communicate favorable and non-favorable responses tactfully. Strong strategic and critical thinking skills with an emphasis on decision-making, and problem-solving.

QUALIFICATIONS

Ability to adapt to and work and interact with diverse work styles and staff

Detail-oriented and ability to adjust to change and multi-task.

Demonstrate flexibility and excellent teamwork skills

PROFESSIONAL EXPERIENCE

FRONT END TEAM MEMBER Wegmans Columbia, MD

August 2021 – September 2023

Engage customers in friendly conversation while making eye contact and smiling

Proactively offer assistance or services throughout the workplace in order to guarantee good customer experience

May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business r

Maintain the appearance and safety of the parking lot and offer additional service during inclement weather

SUMMER YOUTH INTERNSHIP Howard County Government Virtual

Summer of 2020

Interviewed and was selected for a paid internship with Howard County Executive, Calvin Ball and the office of Workforce Development in Maryland

Learned workforce etiquette while engaging in virtual social groupings

Gained experience to network professionally and build a resume

Attended training and workshops to bolster professional development

Dietary Aide Tuckerman Rehabilitation and Healthcare Center Rockville, MD

October 2023 - Present

Gained developmental social skills whilst interacting with the elderly

Gained experience on solo tasking and time management

EDUCATION

MORGAN STATE UNIVERSITY Baltimore, MD

Bachelor of Science in Business Entrepreneurship

Anticipated Graduation May 2026

HAMMOND HIGH SCHOOL Columbia MD

Academic Diploma Awarded in May 2022



Contact this candidate