Nikhil Parekh

***** ***** *****, ********, **

Phone: 240-***-****, E-Mail: ad4cn2@r.postjobfree.com

www.linkedin.com/in/nikhilparekh2

CIO / Vice President of IT / Director of IT – Program Director An established individual and a natural leader with over eighteen years of executive experience and over thirty years of experience in the IT industry; a field-tested veteran with an in-depth, comprehensive prowess in delivering transformational business results for clients in finance, pharmaceutical, manufacturing, and telecom industries by introducing strategic programs while maintaining and optimizing IT operations procured over years by undertaking multiple high-challenging roles. Excellent in pitching ideas and formulating I.T. strategies, with proven leadership skills to accelerate metrics of any professional undertaking. Skilled in cloud services, designing and developing software, SLA management, cybersecurity, encryption, large scale account management, and IT services. Savvy in multiple areas in the IT industry. Proven as a strategist for coming up with lucrative and creative solutions for enhancing performance, notable for undertaking multiple spectrums of tasks in the interest of the growth of any given role. Leading teams to find new opportunities and seek ways to improve processes and products to increase revenue, profitability, and elevate the client experience. Cogent conversationalist with excellent presentation and interpersonal skills; highly efficient at grasping and implementing concepts quickly.

~ Excellent in IT operations and ITIL processes execution ~

~ Undertakes strategic projects that transform the IT environment and delivers business results ~

~ Managed through three Disaster Recovery situations without a Business Continuity Plan ~ Skill Areas: Product and Services Innovation Launched CSC’s Cloud Services Globalization of resources

Designed and developed commercial niche software IT Operations and Transformation SLA management Server consolidation Acquisition integration Cyber security Encryption of all end-user devices Financial Business Results Large scale account management Established IT Shared Services P&L and budget management Over 8% year over year savings for 10+ years on IT operations Key Account Development Account Management Established marketing skills Executive Leadership Cross-Functional Team Leadership Training Business Development Strategy Strategic & Operations Planning Persuasive communication expertise Creative and effective problem solver Strong work ethic and discipline Problem Solving Strong Interpersonal Skills Analytical Skills Client Relationship Management Team Management PROFESSIONAL EXPERIENCE

EURASIA GROUP – WASHINGTON, DC (Jul 2018 – Dec 2019) Director of IT

Media publishing think-tank providing political analysis to clients primarily in the financial investment industry.

Led and managed the firm’s entire IT infrastructure by supervising and mentoring the employees and services providers

Managed infrastructure operations in support of sites in DC, New York, and London with remote user support in Asia, Latin America, and Africa

Managed through multiple DR successfully without service interruptions to the business 1 Page

Nikhil Parekh

Phone: 240-***-****, E-Mail: ad4cn2@r.postjobfree.com

www.linkedin.com/in/nikhilparekh2

Renovated the on-boarding and off-boarding processes and established a global team approach to site-support by implementing communications and documentation discipline

Responsible for the infrastructure portion of the Digital transformation including leading migration project to move from on-premise environments to Microsoft Office 365 cloud ecosystems, and evaluation of UCC VOIP solutions

Managed an outsourcing Service Provider that delivers service desk, Level 2 and 3 support of networks, laptops, and security for the enterprise

Worked with users on new requirements such as soft-phone testing and deployment, laptop vendor selection, key website issues, and security incidents

SYMPHONY CONSULTING SERVICES, LLC – STERLING, VA (Jun 2017 – Jul 2018) CIO and Co-President

Symphony Consulting Services provides consulting and management services with a focus on infrastructure management and outsourcing.

Performed duties of interim CIO for a $242M annual revenue startup, helping the organization formulate its IT strategy for ongoing operations

Delivered a cloud strategy to permit business agility without additional costs in light of anticipated contract renewals over the next two years

Designed an ERP strategy to combine Deltek Costpoint and Microsoft AX 2012 environments while meeting transition agreement deadlines for IT support

Standardized on an Office 365 and SharePoint environment and remote support model for the internationally distributed user base

Established the IT operations teams for the company to provide remote and local end-user support which reduced the total IT support costs by 50% by leveraging synergies and eliminating redundancies

Consulted as a subject matter expert for topics such as outsourcing, infrastructure services, and vendor management

Defined an IT service offering for small to medium Legal Offices. This service offering delivers a cloud-based platform and significantly reduces current IT spend WIPRO TECHNOLOGIES – EAST BRUNSWICK, NJ (Jul 2015 – May 2017) Program Director / Account Delivery Head (ADH)

Senior Account Executive bid on large outsourcing contracts to lead the Account P&L and Operations.

Drove the win as the responsible ADH of a $320 M infrastructure outsourcing contract supporting 77,000 employees across 130 countries in the medical devices and nutrition industry

Managed the transition of services from client to Wipro utilizing a distributed team based in India

Coordinated with local client support teams in line with the process methodology

Spearheaded the pursuit of infrastructure outsourcing contracts with International Monetary Fund, Harte Hanks, and other marquee clients

COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (2010 – Jul 2015) Delivery Executive / Director of IT Operations

CSC is one of the largest providers of information technology services to commercial and government organizations globally, with a staff of more than ninety-one-thousand. My scope increased three times with additional services and responsibilities during a company restructuring, including the transition of the CEO and senior executives.

Successfully managed all the IT services, including networking, email, service desk, security, collaborative applications, and ERP -- delivered to 100 K users across 70 countries during a CEO transition of a $15 B annual revenue company

2 Page

Nikhil Parekh

Phone: 240-***-****, E-Mail: ad4cn2@r.postjobfree.com

www.linkedin.com/in/nikhilparekh2

Responsible for the execution of the ITIL process such as Change Management, Daily Service Reviews, Service Restoration Teams, Root Cause Analyses

Delivered IT services on behalf of the CIO to businesses managed through 130 Global Service Level Agreements

(SLA). This model gave CSC the same best practice processes and discipline sold in the industry for running IT services

Financial management and responsibility for budgets ranging from $30 - $200 M per year. Delivered better than 8% year over year annual savings on IT budget costs

Handpicked by the CIO to manage the IT integration of Covansys’ infrastructure supporting approximately 20 K employees into based out of India, US, EMEA, and Asia COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (2005 – 2010) Global Service Delivery Manager (SDM) - Sun, Zurich, Chrysler Responsible for the IT infrastructure management of the largest applications management accounts at CSC. These accounts had a direct impact on CSC’s revenue for infrastructure uptime.

Led the Transition, operations and sunset of the Sun account infrastructure. This client had a unique Sun Ray footprint with a unique open office use the only requirement that presented a network technical challenge for use by offshore resources

Led the network team to design a workable approach to address latency constraints

Saved 50% on the total transition budget of $3M by phasing, purchasing and combining startup and operations

For the Zurich client applications support distributed over the US, Europe and India led the design, implementation, and operations of a VM environment to support the work of over two-thousand developers. This enabled CSC to deliver cost effective hard to find application skills regardless of the client location COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (2003 – 2005) North America Sending Manager

Provided the North American account strategies for the design of the GIS Global Offshoring Program. Led the execution and deployment of this service to all North American CSC accounts, which led the industry into offshoring infrastructure services as well as applications.

Led the design of country-specific offshoring packages with a team of legal and contracts specialists to address ITAR and export control constraints for the offshoring of IT services from North America to Canada, India, Spain, Malaysia, Singapore, and Australia

Delivered a net savings of over $16M annually across the North American client base

Designed an offshoring service that leapfrogged the competition in delivering offshored IT infrastructure operations and Service Desk

COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (2000 – 2003) SDM Global Services and Internal Systems

Was hand-picked by the Senior Vice-President of GIS to lead the transition of all IT services from business units to the GIS horizontal.

Managed all Global IT Services including Lotus Notes, Sources (knowledge management portal), service desk and IT services delivered out of Corporate Headquarters

Liaised directly with the Corporate CIO and functional CIOs for HR, Employee Shared Services, US Defense and Federal Sector business units

3 Page

Nikhil Parekh

Phone: 240-***-****, E-Mail: ad4cn2@r.postjobfree.com

www.linkedin.com/in/nikhilparekh2

Managed local and corporate services budgets of over $17M annually and achieved 8% - 10% year over year savings during the tenure

COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (1998 – 2000) Chief Strategy Team Lead for Collaborative & Cloud Chosen by the Vice President of Collaborative and E-Commerce services to lead the design of CSC’s cloud services.

Led the design and architecture team in utilizing excess datacenter capacity into a Cloud Service to sell in an emerging Webhosting market

Selected the organizational teams for service architecture, engineering, marketing, and sales and operations

Defined the business case presented to the CEO and board of directors with a forecasted five-quarter ROI COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA (1996 – 1998) Program Manager

Chosen by the Capture Vice President the largest outsourcing contract in CSC with JP Morgan.

Managed the pursuit and success of the network management track in the outsourcing pursuit

Led the team that designed and implemented enterprise-wide meta-manager architecture and processes in operations

Managed the project to roll out a Sun Microsystems based architecture to run a service desk for CSC and its clients as a service

PRIOR EMPLOYMENT DETAILS

EURASIA GROUP – WASHINGTON, DC JUL 2018 – Present

Director of IT

SYMPHONY CONSULTING SERVICES, LLC – STERLING, VA JUN 2017 – JUL 2018 CIO and Co-President

WIPRO TECHNOLOGIES – EAST BRUNSWICK, NJ JUL 2015 – MAY 2017 Program Director / Account Delivery Head (ADH)

COMPUTER SCIENCES CORPORATION – FALLS CHURCH, VA MAY 1996 – JUL 2015 Delivery Executive / Director of IT operations (2010 - 2015) Global Service Delivery Manager (SDM) (2005 - 2010) North America Sending Manager (2003 - 2005)

SDM Global Services and Internal Systems (2000 - 2003) Chief Strategy Team Lead for Collaborative & Cloud (1998 - 2000) Program Manager (1996 - 1998)

PROFESSIONAL DEVELOPMENT & CREDENTIALS

M.S. Technology Management, 2010

George Mason University, School of Business, Fairfax, VA Federal CIO Certificate, 2010

George Mason University, School of Business, Fairfax, VA B.A. Psychology, minor in Zoology, 1983

Rutgers University, Newark College of Arts & Sciences, Newark, NJ 4 Page

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