Montinique Prysock

404-***-****

ad4clk@r.postjobfree.com

Objective: Become employed with a company that has the ability to provide upward growth and mobility for my experience producing high yields therefore being an asset to the company.

Experience:

Disabled

2017-Current

Continental Acquisitions and Logistics

CEO

2017

Acquired contracts to service collections accounts and provide customer service on specific portfolios. Ensuring necessary tools were in place for employees to achieve competitive bonuses such as installation of an auto dialer, check systems and other software. Setup payroll, accounts payable and receivables.

National Check Resolution

Account Specialist

2017

Responsible for Inbound/outbound calls on various tier based accounts as well as charged off accounts. Give the best possible arrangement, settlement or payoff in full. Processed payments through the pos system. Goals set at $7000 fee dollars.

Consumer Service Group

Lead Account Manager

2016-2017

Assist colleagues with talk offs to close accounts with best possible arrangements, settlement or pay off account as well as de escalate irate customer calls. Process payments via online pos. As well as assist the manager with any necessary and pertinent tasks. Goals set at $6500 gross dollars. Exceeded monthly budget consistently.

Miles, Copeland, and Associates

Account Manager

2015-2016

Collecting payday loans negotiating payoffs, settlements and payment arrangements. Meet and exceed goals without the assistance of skip tracing tools which aren’t available. Goals set at $7000 gross dollars.

Consumer Legal

Collection Specialist

2015

Collected payday loans skip tracing consumers to maximize goal potential. Goals exceeded 200% in the second month of employment.

Wilkerson and Associates

Lead Collector

2013-2015

Collected on payday loans and bank cards. Consistently exceeded goals of $6000 gross dollars. Promoted to lead assisting and training collectors on how to effectively locate consumers and rebuttals to maximize their money to achieve and exceed their goals.

AFS Solutions

Collection Specialist

2011-2013

Collected payday loans and bank cards as well as RentaCenter lease portfolios. Consistently exceeded goals of $7500 gross dollars.

Nations Recovery Center

Collection Specialist

2009-2011

Collected on delinquent bank cards, negotiating payoffs, settlements and arrangements. Chosen to pioneer a new portfolio for judgment recovery. I exceeded goals 100-300% above goals set at 6750 fee dollars consistently. Received awards constantly and consistently for the 10k club.

NCO Financial Systems

Collector

2005-2009

Collected on various accounts for charged off utilities on a predictive dialer. Promoted within 1 month to Account Manager collecting for Drive Time Financial deficient auto loans negotiating payoffs, settlements and payment arrangements. Also advised customers of positive and negative outcomes of resolving or unresolved delinquencies would impact their credit rating. Excelled consistently and consecutively earning collector of the month several times office wide, as well as exceeding goal of $8,000 fee dollars and 1 month final number of $15,000 fee. Transferred to the Department of Education collecting on federal defaulted student loans. Excelling and exceeding the goal of $110,000 to over $430,000. Earned collector of the month several times within my group as well as the entire company. Exceeded goal consistently and consecutively.

Education:

Welfare Reform Liaison Project Greensboro, NC

Certificate of Completion Assistant Manager Training

2004

O.R.M. Word Processing School Atlanta, Ga.

Certificate of Completion

1987

Arnolds International/Modern Trend Beauty School Atlanta, Ga.

Apprenticeship

1986

Washington High Evening School Atlanta, Ga.

Diploma

1986

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