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Administrative Support Operations Manager

Location:
Pacifica, CA
Posted:
March 14, 2024

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Resume:

Madison Huffman

Bay area, California

) 901-***-**** ad4cef@r.postjobfree.com LinkedIn

Qualifications Profile

Dynamic professional with a proven track record of leadership and business operations' excellence. Demonstrates adaptability through successful roles as an Operations Manager across diverse business environments. Provides strong leadership, effective team management, and streamlined business operations. Highly skilled in business communications, administrative tasks, and process improvement.

Career Highlights & Accomplishments / Top Skills

- Successfully transitioned from Executive Liaison to Operations Manager in May 2023.

- Led teams across two distinct business settings, demonstrating adaptability and problem-solving abilities.

- Developed and implemented onboarding processes to seamlessly integrate new employees into the company's work culture and brand image.

- Recognized by the University Dean's List for exceptional academic performance from 2016 to 2021.

Core Competencies

Business Operations

Administrative Support

Process Improvement

Leadership

Team Leadership

Hospitality Operations

Staff Training

Business Communications

Calendar Management

Onboarding Processes

Business Relationship Management

Payroll Management

Professional Experience

the villas assisted living, Hybrid, CA

Operations Manager/ Executive Assistant 2023-Present

Demonstrated hands-on leadership by overseeing and coordinating cross-functional teams, effectively managing day-to-day business operations, staff, and process improvement initiatives.

Collaborated closely with CEO to align operations with company objectives and seamlessly execute business strategies.

Implemented effective communication strategies to foster clear and concise collaboration between departments.

Drafted contract agreements, rental agreements, and other legal documents in compliance with State Law.

Developed comprehensive job descriptions, conducted interviews, hired, and onboarded new employees.

Managed payroll processes and ensured accurate and timely payments.

Initiated new job positions to support business growth and optimize efficiency.

Cultivated relationships with vendors to enhance supply chain management.

Prioritized client satisfaction by consistently delivering exceptional service.

Mid-South Drug Testing, Memphis, TN

Human Resources Generalist Intern 2021 - 2022

Created a cohesive work culture through employee alignment to company policies and procedures.

Managed all financial/employee processes, including payroll administration for paid time off, holiday pay, caregiver leave, health insurance, and 401K.

Executed fun and engaging special functions such as birthdays, anniversaries, and employee recognition events through careful organization and planning.

Prevented any shortage of materials with careful management of inventory and timely procurement of supplies.

Education

University of Memphis, Memphis, TN (2021)

Bachelor of Business Administration – Business Management

Relevant Coursework: Hospitality Human Resource Management, Strategic Management, Marketing, Operations Management, Organization and Management

Awards/Honors: Dean’s List: 2016 - 2021

Clubs/Activities: Memphis Society of Entrepreneurs

Technical Skills

Microsoft Office Suite / Google Suite / Google Calendar / QuickBooks / Dropbox / Windows / IOS / Expensify / WordPress / Canva / Square /



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