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Sales Engineer Customer Service

Location:
Aurora, CO
Salary:
$150,000
Posted:
March 15, 2024

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Resume:

Walter Charles Porter Jr

Linkedin • ad4c5r@r.postjobfree.com • 470-***-**** • Denver, CO 80231

Sales Engineer Solutions Engineer

Dynamic and results-driven Sales Professional with a background in medical sales and a technical foundation in electronics and robotics engineering pursuing a Sales Engineer role. Recognized for achieving exceptional sales growth of 150% within a year, earning the title of #1 Salesman and esteemed Demo Presenter. With a proven track record of surpassing sales targets and a dedication to integrating cutting-edge technologies, I am committed to delivering solutions that propel innovation and drive tangible results.

SKILLS:Pre-sales, Post-sales Discovery & Qualification Rapport-building Salesforce Admin Beginner CRM (Salesforce, Hubspot) Demo presentations Enterprise, B2B&B2C Microsoft 365, SQL, Google Sheets Networking Analytical thinking Customer Success Tech Savvy High level customer service Obtaining Product knowledge Goal setting and forecasting Closing sales Written and verbal communication Organizational skills Results-oriented Presentation skills Objection Handling

●Solely made a contribution to a company revenue raise from $42,000 to $125,000 within a year

●Achieved Top Sales Person in the Company from 4th to the top within 2 months in 2014

●Awarded Higher Brain Living #1 Demo Presenter in 2014, 2015 & 2016

PROFESSIONAL EXPERIENCE:

Sales Engineer Intern Careerist Denver, CO 112023 – Current

●Analyzed 10-K reports with advanced research methods to align CRM solutions with clients' goals

●Created a customized Salesforce CRM demo to match client preferences

●Used a 4-step objection handling technique to address budget concerns during CRM presentations

●Participated in collaborative sessions, offering feedback on peer presentations and sharing objection-handling tactics

●Conducted a self-assessment, noting improvement in objection-handling skills and outlining growth strategies

●Presented a live demo of Salesforce CRM, addressing objections and demonstrating client-specific feature integration

Sales Manager Mastery Neuroscience Training Denver, CO 01/2017 - Current

●Cultivated new sales and business opportunities, resulting in a 58% increase in sales over a one-year period.

●Broadened the customer base by 40% over 7 years through networking, direct referrals, lead databases, and cold calling

●Achieved 80% return customer rate: built strong relationships with clients through active listening and communications talents

●Customized existing training programs to address individual needs, leveraging thorough analysis of specific requirements

●Proactively scheduled fact-finding appointments to understand client needs to enable the design of tailored solutions

●Provided technical support to members by guiding them by assisting in navigating their online user dashboard and widgets

●Demonstrated strong problem-solving and conflict-resolution skills; promptly resolved an average of 25 issues daily.

●Effectively collaborated with medical, health, and wellness companies to achieve shared objectives and enhance service offerings

Sales LeadPractitioner Higher Brain Living 10 2013 - 07/ 2017

●Played a pivotal role in elevating company revenue from $42,000 to $125,000 annually, representing a 150% increase

●Became Top Sales Person within two months in 2014, demonstrating strong sales acumen and dedication to excellence

●Conducted over 400 in-person live demonstrations highlighting the product's key selling points and potential benefits for customers

●Consistently achieved an impressive 45% close rate, the highest among team members over 4 years in a row

●Employed active listening to accurately comprehend prospects' needs and requirements enhancing sales outcomes.

●Created individualized treatment plans tailored to meet the unique needs of patients, ensuring personalized care delivery

●Handled all communication channels through emails and meetings, diligently following up with patients

●Collaborated closely with health and wellness professionals to devise tailored solutions, delivering optimal outcomes for clients

EDUCATION:

Associates, Electronic Engineering, ITT Technical Institute 1996, Grad. 1998

CERTIFICATES:

Tech: Sales Engineering Simulation, Careerist.com

AWARDS:

ITT Technical Institute Dean's List 1997 in Robotics Engineering (Award in Robotics Project)

Awarded Higher Brain Living #1 Demo Presenter in 2014, 2015 & 2016



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