Latisha Curtis

Lexington Park, MD *****

ad4bnr@r.postjobfree.com

+1-240-***-****

Work Experience

Insurance Verification Specialist

Leonardtown Surgery Center - Leonardtown, MD

March 2023 to Present

1. Verify insurance coverage for upcoming surgery

2. Process payment for patient thats not covered under insurance 3. Customer Service

4. Administration task

Pharmacy Technician

CVS Health - California, MD

December 2021 to Present

1. Prepare prescription

2. Customer service

3. Bill insurance

Allure Hair Design

California, MD

March 2014 to Present

1. Cut and color men and women hair

2. Blowdry

3. UPDo

4. Appointment making

Key Holder

Dollar General - Ridge, MD

August 2018 to January 2022

Mange a group of employees assist them on daily activities such as stocking register and customer service bank deposit, cash handling n closing n opening the store Education

Certificate in Medical Assisting

Purdue-West Lafayette

December 2022 to March 2024

Diploma

Great Mills High School

Blades School of Hair Design

Skills

• Retail Sales

• Sales

• Pharmacy Technician Experience

• Insurance Verification

• Medical Billing

• Medical Office Experience

• Data Entry

• Medical Terminology

• Medical Scheduling

• EMR Systems

• Medical Records

• Medical records

• HIPAA

• Customer service

• Documentation review

Certifications and Licenses

MD Cosmetology

January 2014 to Present

Pharmacy Technician Certification

Pharmacy Technician License

Cosmetology License

CPR Certification

March 2023 to March 2025

Registered Pharmacy Technician

CCMA Certification

March 2024 to Present

Clinical certified medical assistant

BLS Certification

March 2022 to Present

Assessments

Call center customer service — Proficient

January 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

July 2022

Identifying and resolving common customer issues

Full results: Proficient

Protecting patient privacy — Proficient

November 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Medical receptionist skills — Proficient

November 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Retail customer service — Proficient

April 2022

Responding to customer situations in a retail setting Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service fit — Proficient

September 2021

Measures the traits that are important for success for customer service roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Internship

Dr. Susan Jenkins

Women’s Health Care

1450 Mercantile Lane

Suite 117

Largo, MD 20774

Dr. Nirmaladevi Jayanthan Primary Care

3328 Old Washington Road

Waldorf, MD 20602

Contact this candidate