Gracelyn E. Jones

*** * **** **

East St. Louis, Illinois

62205

Experience

HEINZ KRAFT

Forklift Operator

Nov 2022-Feb 2023

Staging straws, juice pouches and cartons, providing all lines with supplies for next shift, creating labels for put backs

CDS Logistics

Machine operator

May 2022-Sept 2022

Scanning OID (orders) filling pallet based off order, wrapping and run, forklift or pallet jack, replenishment of inventory

Faultless Linen

Soil Attendant

February 2022-April 2022

Sorting soiled blankets, hospital gowns and more to be sent off to be cleaned and go through the process of being used again at the hospitals.

Express Scripts

Pharmacy technician

Jan 2021- Aug 2021

Sorting totes by ASN location, counting and separating drugs, move orders, cycle and flow counts, removing all short dated drugs from warehouse floor, consolidating drugs throughout warehouse

Ruth’s Chris Steakhouse

Host

Aug 2020-Jan 2021

Brewhouse Sports Bar @Ball Park Village STL, St. Louis, MO- Host, Food Runner

Jun 2018- Jan 2020

Seat tables, Expediter of food, Always making sure plates arrive on time and to correct tables.

Chillis at Lambert International Airport STL, St. Louis, MO--CSR LEAD

April2018- Jun 2018

Greeting and serving tables when help is wanted. Taking to go orders, as well as making orders on expo line, bar sweep, grab and go restock, bussing, sweeping, and restocking hostess and to go stands

The Chase Club (The Chase Park Plaza), Saint Louis, MO--HOSTESS/ BANQUET SERVER

Oct2016- Mar 2018

Greeting and seating guest, inputting guest visits, answering telephone using appropriate greeting Assisting guest with service requests, reservations, cancellations, complaints, taking reservations, answering all hotel and restaurant related questions. Setting up for galas, weddings, conferences, and shows. Serving guest, taking orders, keeping track of basic floor knowledge.

Cardinals Nation Sports Bar, Saint Louis,MO-- HOSTESS

Aug 2016- Oct 2016

Greeting guest,asking name for table, inputting information into Opentable application, Run food, helping buss tables, simple cleaning, keeping track of headcount and open menus

Brewhouse Historical Sports Bar (Hyatt Regency), Saint Louis, MO — Hostess

Sep 2014- Jan 2016

Greeting Guest, Seating guest according to rotation chart, Answering telephone, taking to go orders, frequently giving directions to attractions in downtown area, keeping Tshirt closet neat, money drop

Houlihan's, Fairview Heights, IL — Hostess

Feb 2013- May 2014

Greeting guest, seating guest according to rotation, answering telephone, making sure menus are wiped down and clean, windexing windows, making sure front door area is always presentable, bathroom checks/restocking

Tuesday Morning, Fairview Heights, IL — Sales Associate

Feb 2013 - Sep 2013

Customer checkout, store/ floor recovery, helping guest around store, locating items and explaining any questions asked, inventory, opening register as well as closing when store closes, money drop to bank, helping unload stock truck.

Macy’s Midwest, Fairview Heights, IL- Sales Associate

Oct 2007-Apr 2010

Customer checkout, store/floor recovery, inventory, price marking, fitting room recovery, answering any customer questions, occasionally opening register, dropping money at the end of every shift.

EDUCATION

Belleville East High school, Belleville, IL — General

2004 - 2008

Diploma Recieved

Harris Stowe State University, Saint Louis, MO — N/A

Aug 2010 - Dec 2012

.

SKILLS

●Microsoft Software

●Opentable Software

●Leadership/ Management skills

●

●Computer/Technical Literacy

●Communication skills

●Customer Service

●Teamwork

●Office filing

●FORKLIFT OPERATION

AWARDS

Gateway Service Team Award 2015- At the Hyatt Regency, this award is given to workers who exceed expectations, going out of their way to please guest, and making sure teamwork is always apart of their work ethic.

Employee of the month - Hyatt Regency.

LANGUAGES

English.

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