Anthonio Dupree-Lindsay
Brooklyn, NY ***** 770-***-**** ad4b8z@r.postjobfree.com
Professional Experience
Point 72 Asset Management
** ****** *****, *** ****, NY August, 2022 – Present
IT Helpdesk/Trade Support
IMAC Support - IT equipment Install/Move/Add/Change Coordinating with end users via Microsoft Outlook, Symphony & WebEx
Monitoring service Desk and Ticketing request via Jira & other Service Desk Management Software
Desktop Support Active Directory & Software Troubleshooting (Bloomberg, Microsoft 365 suite, Logitech, Jabra, Adobe)
Hands on Server MDF & IDF Support and heavy lifting and installations of servers up to 50+ Lbs.
Dell, HP, Lenovo & Macs hardware support, as well as experience with Windows 7-11 and Mac OSX
Cisco Conference/phone setups/ Cisco Rooms support and setup
White glove service, asset procurement and deployment, installation of operating systems via (Ivanti-Landesk & SCCM)
RBC Capital Markets
200 Vesey St, New York, NY June, 2019 – August, 2022
IMAC/Project Operations Manager
IMAC Support - IT equipment Install/Move/Add/Change Coordinating
Hands on Server MDF & IDF Support and heavy lifting and installations of servers up to 50+ Lbs.
Acts as first point of contact for clients, site managers and sub-contractors for the life of the contracts
Leads team on pertinent projects and oversees general operations
Delegates assignments, trains staff members and manages team performance
Records all work progress taking clear before and after photos and holding receipts
LVMH Inc.
19 E 57th St, New York, NY December, 2018- June, 2019
IT Help Desk
Provide assistance for end users & executives who experience technical difficulty. Cisco phones, Windows 10, Apple IPhone and Zoom/Webex tablet support
Use diagnostic techniques and problem-solving methods to troubleshoot issues on site or over the telephone.
Manage all switches, datacenter and conference rooms for the LVMH Inc. tower
Manage 400+ Cisco phones for numerous brands under LVMH using Orange S.A. Systems
Manage all hardware procurement, set up and deployment for LVMH Inc.
Total Deployment Solutions
55 Broad St, New York, NY August, 2018 - Present
Tech Consultant/Technical Support
Works closely with an high-end clientele demographic face to face to identify needs, resolve issues, and improve IT systems
Install and configure computer hardware operating systems and applications, as well as monitor and maintenance of systems.
Move lead Facilitates contact and communications directly with clients, vendors, and IMAC team members to Complete Project
Education
St. John’s University
8000 Utopia Pkwy, Queens, NY September, 2012 - May, 2017
Bachelor’s of Science Communication Arts, Minor in Business
Institute of Audio Research
64 University Pl, New York, NY February, 2015 – November, 2015
Technology, Audio Recording, and Production
Skills
Adaptability and capability to adjust quickly to new environments, programs and procedures
Microsoft Office proficiency (Excel, Outlook, Word, and PowerPoint)
Cooperative ability to foster strong relationships with customers and strategic partners to strengthen company and brand awareness
High Creativity and ability to think critically, with effective research, feedback, and organizational skill