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Social Media Customer Service

Location:
Bellflower, CA
Posted:
March 14, 2024

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Lakesha C Hinton

770-***-**** ad4b13@r.postjobfree.com Lilburn, Ga 30047 Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

• Billing and Invoicing • File Management • Schedule Management

• Marketing & Branding • Database Entry • Strong Attention To Detail

• Time Management • Customer Service Experience

Realtor Sales Associate October 2022 - Current

NORMAN & ASSOCIATES, Altanta, GA

• Helped clients improve sales chances by recommending value-added improvements and attractive staging.

• Boosted sales by incorporating smart social media marketing and eye-catching photography.

• Advocated for buyer or seller needs with tireless dedication to customer satisfaction. Permanent Makeup Artist October 2017 - October 2022 AHSEK BEAUTY, Atlanta, Ga

• Created unique and inspired looks and content for social media platforms, increasing engagement, referrals and brand exposure.

• Booked client appointments from calls, walk-ins and social media.

• Collected and processed payments from patrons.

• Attracted potential customers by marketing products and services. DENTAL Patient Coordinator / Marketing June 2012 - June 2013 CAMP CREEK, Atlanta, Georgia

• Ensured that daily duties were completed accurately, co-managed goals and budgets

• Handled employee relations, patient collections, insurance collections, and banking

• Responsible for treatment planning and financial options with patients

• Created & Maintained all social media, web design, and marketing DENTAL Patient Coordinator January 2009 - June 2012 RADIANT SMILES, Atlanta, Georgia

• Welcomed patients upon arrival, communicated patient arrivals to team and managed patient visit expectations.

• Sent out patient statements and written correspondence for outstanding patient balances.

• Assisted patients with meeting financial obligations with use of sliding scales and verified Insurance. EDA Certification - Concorde Career Institute May 2002



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