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Customer Service Office Sales

Location:
Long Beach, CA
Posted:
March 12, 2024

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Resume:

Tina Moore

Long Beach, CA *****

ad4avu@r.postjobfree.com

+1-562-***-****

Customer service with over 14 years experience in the restaurant industry, seeking to transfer my abilities to an office/sales environment. Ability to grow relationships with customers while problem solving and maintaining a calm demeanor. I have always been able to quickly adapt to any situation and learn from my colleagues & supervisors. I know I will be a positive addition to this company. Authorized to work in the US for any employer

Work Experience

Bartender/Server

Flite Room - Long Beach, CA

March 2021 to October 2022

Customer Service is a large part of my personality, after Covid shut down so many establishments, I took a bartending job here, conducted any and all operational procedures such as opening and closing, setting up cash bank, stocking and restocking and receiving and verifying delivery from vendors. In the state of California we are licensed through ABC to be aware and protect all customers and public, allowing for a safe fun environment, still forming personal long term relationships with my customers. Server

Local Spot Restaurant - Long Beach, CA

June 2014 to March 2020

I was in charge of setting up & opening the restaurant for the day's business, trained new employees, receiving deliveries & communicating with vendors when necessary. I took the initiative to problem solve when the owner was not available. This was at the point in 2020 when Covid Pandemic was rampant in our country and businesses shut down.

Head Waitress/Manager

Village Café - Long Beach, CA

July 2007 to April 2014

As Lead / Opening waitress, again I was in charge of setting up and opening for days business. I trained new employees. Doing bank deposits when necessary. I was in charge of restaurant deliveries, ensuring all necessary product was available when my boss would be out of town or out during an emergency absence due to illness. It was my pleasure to ensure customers always enjoyed their entire dining experience. Making long term relationships, some I'm still in contact with to this day. Partner/Office Manager

Moore General & Electrical Contracting, Inc - Long Beach, CA January 1992 to March 2005

I was in charge of office personnel, payroll, workers comp. insurance, employee relations, contracts, including scouting for and forming new business relationships. Education

High school diploma

FT. Cobb High - Fort Cobb, OK

September 1984 to June 1988

Skills

• Bartending / Food Service (10+ years)

• POS

• Serving Experience (10+ years)

• Restaurant Experience (10+ years)

• Banquet Experience

• Busser

• Food Preparation

• Kitchen Experience

• Upselling

Awards

Red Cross local hero Recipient

May 1999

I was at Wells Fargo Bank ATM when a man Mr Zigler collapsed and cut his head from the rocks in the post near him. I noticed him starting to fall, before I knew it his head was bleeding. I ran in the bank to get bank to call 911, get a towel of some sort and more help. After he released from hospital, Mr & Mrs Zigler had became new special friends. It was definitely a great moment/memory in my life Certifications and Licenses

Bartender License / Certification

Food Handler Certification

Assessments

Customer focus & orientation — Proficient

October 2022

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

October 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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