-Nu H Phu

**** ********** **

Annandale, VA *****

Phone: 571-***-****

Alt Phone: 571-***-****

Email: ad4ato@r.postjobfree.com

Objective

A motivated individual seeking a position in a challenging environment to provide administrative and secretarial support to the operational department. Extensive communication skills and customer service experience with proven ability to identify opportunities and solutions for business success.

Work Experience

Cashier 32 HRS

Walgreens, 6715A Arlington Blvd Falls Church, VA 11/2014 – 2023

Provided customer service including finding merchandise, offering alternative products, triaging phone calls, resolving customer service issues regarding exchanges, refunds, coupons, managed inventory, adjusted inventory counts, pulled outdates, recorded cooler/freezer temperatures, provided photo support, provided Western Union support

Pharmacy Tech. 30hrs

Safeway,Fairfax, VA 01/2023 – 10/2024

Filled prescriptions, calculated dosing, entering order into the system, answering customer’s question.

Sales/Customer Service Agent 40HRS

Burger King, 7064 Columbia Pike, Annandale, VA 04/1999 – 5/2015

Helped increase sales through offering add-ons for sandwiches, provided customer-oriented service and convenience options, able to multi-task with taking orders via a headset, ordered supplies, stocked merchandise and focused on teamwork for efficiency

Catering Service Agent 40HRS

Fairfax Hospital, 3300 Gallows Rd, Falls Church, VA 07/2004 - 11/2011

Delivered food to patients’ rooms, recorded food temperature for safety, set up food, took orders from patients, customized food orders based on policies and guidelines

Pharmacy Technician Internship 40HRS

Virginia Hospital Center, 1700 N George Mason Dr, Arlington, VA 12/2006 – 01/2007

Filled prescriptions, calculated dosing, delivered medications to various hospital units, IV compounding, performed phone communication

Receptionist 40 HRS

Continental Hotel, Vietnam 04/1975 – 03/1999

Managed patrons’ reservations, checked patrons in and out of the hotel, resolved customer complaints, ran daily report

Education and Training

Issuing Institution

Location

Qualification

Course of Study

NOVA Community College

Annandale, VA

1 Year of College or a Technical or Vocational School

BIO 101; English 111

GPA: 3.9

Pharmacy Technician Certification Board

District of Columbia

Vocational School Certificate

Pharmacy Technician Program

GPA: 3.96

Occupational Licenses & Certificates

Certificate

Issuing Organization

Completion Date

Expiration Date

2-year Nationally Certified Pharmacy Technician

PTCB

11/2006

02/2021

Honors & Activities

Honor roll student and made dean’s list

Additional Information

- Cashier Expert

- MicrosoftWord: Intermediate

- Microsoft Excel: Intermediate

- Typing speed 60 wpm

- Comprehension of medical terminology

- DCJS Security Certificate

Languages

- Able to speak Chinese, Cantonese, Vietnamese fluently

NARRATIVE STATEMENT

Ms. Nu Ha Phu

5606 Ventnor lane

Springfield, VA 22151

Tel: 571-***-****

Sept. 23, 2020

Dear Hiring Manager:

I was interested in your job posting on Grassdoor.com for a Pharmacy Technician, and would like to learn more about this opportunity.

I have learned your company on line and feel my skills such as filling prescription or stocking medication according to the Generic Name or Brand Name, and hands-on experience with IV mixture learned from my externship in VA Hospital would add some value to your team.

I was awarded a Perfect Attendant and a Deans Student in Tesst College in 2006. And my GPA: 3.96, my Credit Hour: 51.5

As a Pharmacy Tech. student, I worked on my Generic Name, Brand Name, and Pharmacokinetics: absorption, distribution, metabolism, elimination, and pharmacy calculation calculating doses, preparing inject able medication, preparing intravenous medication, calculation in compounding, using business math in Pharmacy.

While studying Pharmacy Tech. Program, I also interested at VA Hospital where I gained valuable IV mixture skills. In this role, I worked as an Entry level of an IV technician.

Thank you for your time and consideration. I hope to have the opportunity to discuss the opening with you in person.

Sincerely,

Nu Ha Phu

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