Understanding the functional aspects of the client's requirement.

Efficient task execution.

Raising clarifications / issues / concerns regarding work output to the lead on time. Maintaining effective working relationships (interpersonal) with team members and supervisors.

+1-408-***-****

ad4ale@r.postjobfree.com

3765, Tamarack Ln, Apt 091,

Santa Clara, CA - 95051

Nishanth Jothikrishnan

St. Joseph’s Institute of Technology

https://www.linkedin.com/in/nishanthjothi/

Bachelors in Mechanical Engineering - 7.0 CGPA

2013- 2017 Chennai, Tamilnadu, India

Green Park Matriculation School

Higher Secondary Schooling - 90%

2011- 2013 Namakkal, Tamilnadu, India

English

Adobe Acrobat Reader DC

Adobe Illustrator CS 6

Adobe Photoshop CS 6

Arbortext / Oxygen DITA XML Editor

ASD STE 100

Canvas X Pro

Creo Illustrate 4.0/6.0

ECM & JIRA Tool

MadCap Flare

Microsoft (Dashboard Excel One Note

PowerPoint Power BI To do Word)

PLM Enovia

PLM Windchill (PDM Link, MDM Link)

PRWB (Product Release Workbench)

PTC Creo Parametric

SAP (ERP) - DMS

Sharepoint

Solid Works

Teamcenter - Visualization Mockup

Council of Europe Level B1

CAMBRIDGE ENGLISH LANGUAGE ASSESMENT -

part of the University of Cambridge

2015 Cambridge English Entry Level Certificate in ESOL International (Entry 3) (Business)*.

Awarded II Prize for "Auto Quiz" in

Technovation'15

Department of Mechanical Engineering

2015 A National Level Technical Symposium held at Coimbatore Institute of Technology.

Tamil

A proactive Mechanical Engineer with 6 years of experience in leading multinational automotive and renewable energy industry in production, assembly, testing, design, after-sales support & documentation. Looking for a challenging position in an organization, to practice my passion & use my skill set to bring an impact to the business and make happy customers. Creation/Revision of Technical Documentation (includes Service, IPC, Troubleshooting, user guides) for easy localization with DITA competencies based on target audience specifications. Gathering appropriate information from engineering inputs and ECM/JIRA tools through Content Management System (CMS) to look for serviceability features of the components (with respect to serial number breakups and develop the technical documentation with STE standards. Working and interacting with Product group Engineers through ECO/ECM, CN/CR, and NPD Project Managers, Project Leaders, Subject Matter Experts, and Technical reviewers to analyze field issues

(both on-shore and off-shore) and provide effective information to the end-users. Key responsibilities are delivering the best quality/time technical solution across all sub-modules and modules. Identify, analyze risks and develop risk mitigation tactics, communicate the status of each change request including expected timeline and risks. Experience developing visual information that directly adds to text within documents, such as capturing photos/CAD models and incorporate callouts to it by utilizing an engineering database. Responsible for creation of new DITA Book map structure and revising/updating the existing documents in line with the ECM request as per STE guidelines for SWI, SII, SIF, eSIF, and RA documents and publishing in PDM and T-doc portal.

Conducting the regular training session on the GD&T topic for all new joiners to understand the significance of products that related to technical publications (DDLC/SDLC). Facilitator to assist information developers in implementing information architecture best practices and to improve the current information architectures more user-friendly, interactive, and intuitive. Investigated and recommended changes in testing/validation/Intergration & implementation process. Identifying the challenges in the ECM area & preparing corrective and permeant solution for the same. Having global exposure with clients and fixing CRM/JIRA tickets raised by the customers on time. Close collaboration with config leads and cross functional teams to defines the project roadmap, controls the processes, procedures, reporting, etc., to manage the process. Engineer - Technical Documentation Apr 2022 - Nov 2023 Parts & Service Information Developer Nov 2018 - Apr 2022 Leading and creating the projects as per the requirement and assign task to sub-ordinates. Accountable for planning, initiation & effective coordination in projects assignments to engage the employees. Interacting with Customers, Dealers, & other stack holders thru PS-CRM tool & DSN to address the technical issue over parts & service related information and update it through Content Management System (CMS). Ability to understand complex technical concepts quickly and deliver them to end users in text and graphics in a understandable manner.

Manage and electronically deliver service information through ACM and Service Information System web

(SIS) to dealers and customers worldwide as per NPI&CPI inputs - Subject Matter Expert Products (Wheel loaders, Motor Graders, Paving products, Backhoe Loaders, Excavators, and Work tool). Accountable for planning, coordinating, and executing the NPI/NPT/CPI projects for KIT Special Instruction, Service Magazine, Technical Information Bulletin, Disassembly/Assembly, Specification, and Operation Maintenance documents whenever there is an engineering change updates with the service team using CMS. Lead the project to aid aftermarket support for KIT installation on CAT machines based on customer demand and communicate the insights of the business to the stakeholders. Maintains organization reputation by ensuring the delivery commitments to the customers with high quality and determining the accuracy and completeness of information by performing periodic CFR with process partners, product group engineers, and information integrators. Working closely with the product groups, design support engineers, and other cross functional teams during New Product Introductions (NPI), resulting in on time project delivery with high quality which helped to broaden the network globally.

Accountable for planning, initiation & effective coordination in projects assignments to engage the employees, and governing team activities to improve the efficiency in order to achieve the goals. Identify and resolve geometrical incompatibilities between systems through first principles and concept 3D with GD & T and support release process using engineering prints and CAD models. Monitor peer productivity and optimize procedures to reduce lead time and create road map for each project completion and resource utilization.

Programmer Anlayst Feb - Jul 2018

Vineelavasan Gangavarapu,

Manager - Caterpillar

ad4ale@r.postjobfree.com

Anke Siddiqui

Manager - Vestas

ad4ale@r.postjobfree.com

Snagit

CRM - Salesforce

InDesign

Adobe Framemaker

Visio

ASD Simplified Technical English,

ASD-STE100

2023 Issued by ASD Certified Trainer in Hamburg.

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