DRAKE ERICKSON

Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills

Math Competence and Computer Skills

Employee Training and Mentoring

Honest and Dependable with Strong Work Ethic

Work Task Prioritization and Time management skills.

Coachability with Cooperative attitude

Attention to detail with Communication skills.

Team Leadership and Collaboration

Decision-Making with Effective problem solving.

Cash Register Operations with Cash Handling

Customer Service with Complaint Handling

Cleaning procedures

Food Safety and Handling and Kitchen Operations

Kitchen Communication and Server Support

Quality Assurance and Regulatory Compliance

Equipment Operation and Cleanliness Maintenance

Workplace Safety

Event Coordination and Resourcefulness

Inventory Control and Restocking

Daily Reporting

Reports and documents with Records Maintenance

Work History

Busser and Catering Member 01/2023 to Current

Omar's Carriage House And Catering – Norfolk, VA

Delivered exceptional guest experiences through attentive service and quick response to issues.

Displayed excellent time management skills while balancing multiple tasks simultaneously.

Reset and cleaned tables quickly to prepare for new customers.

Provided support during special events, ensuring seamless operations despite increased demands.

Demonstrated attention to detail when setting tables according to restaurant standards.

Established rapport with customers by providing friendly and attentive service.

Maintained speed of service for food orders while minimizing errors and complaints.

Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes.

Maintained flexible work schedule to meet event needs.

Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.

Demonstrated flexibility in handling diverse catering needs, from small gatherings to large events.

Provided excellent service under high-pressure situations, ensuring smooth event operations.

Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation. Retail Sales and Restaurant/Grill Cook 04/2020 to 08/2023 Simple Adventures – Lake St Clair MetroPark

Contributed to store success by maintaining high standards of cleanliness throughout facility.

Provided backup support for other departments when needed, showcasing versatility.

Greeted customers entering store and responded promptly to customer needs.

Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Monitored food temperatures for proper cooking and safe consumption.

Assisted management with inventory tracking and ordering supplies maintaining optimal stock levels.

Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.

Adhered to strict food safety regulations and hygiene standards.

Regularly operated, cleaned and maintained grills, fryers and equipment to ensure peak performance.

Maintained clean, organized grill stations for hygienic, orderly food preparation.

Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.

Utilized problem-solving skills to address customer complaints.

Trained new staff members on grill station operations, resulting in improved overall team performance.

Strengthened communication skills through regular interactions with others.

Managed time efficiently in order to complete all tasks within deadlines. Education and Certifications

High School Diploma- Maury High School/VLA-Graduated Early-January 2024 Food Handler Certification Driver's License

Norfolk, VA 23510 757-***-**** ad4ajy@r.postjobfree.com

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