Siva Lakshmi Vunnam

Salesforce Administrator/Developer

Email: ad4afh@r.postjobfree.com Phone: 913-***-****

PROFESSIONALSUMMARY

Having 8 years of IT Experience in full SDLC life cycle of the projects. Worked in different roles from requirements gathering, solution design, development and production support and Administration.

Worked on Salesforce, Marketing Cloud, Heroku Configurations & development and deployment lifecycle management.

Experience in Data migration and cleansing using Import Wizard, Apex Data Loader and demand tools.

Hands on experience in writing SOQL, SOSL and Aggregate queries in Apex Classes and Triggers. Experienced in working with relational databases like SQL Server.

Complete understanding of the Salesforce.com CRM business process and its phases for translation of business requirements into systems design.

Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service APIs etc. to achieve complex business functionalities.

Experience in Salesforce.com Configuration in creating Custom Objects, Custom fields, buttons, links, Record types, Page layouts, User Profiles, Permission sets, Roles, Custom Labels, Custom Settings, Static resources, Assignment and Validating Rules.

Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, AppExchange, Validation Rules and Triggers.

Experienced in Creating Lightning Apps, combining Lightning Design System, Lightning App Builder and Lightning Component features.

Expertise at Creating Flows as per the Business requirements. Worked on Creating different types of Flows Like, Screen Flows, Record Triggered Flows, Auto Launched Flows and scheduled Flows.

Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.

Good knowledge in working with Lightning Components for faster development and better performance.

Hands on experience on designing and developing SOAP and REST based web services.

Experience in wide range of languages and technologies such as HTML, CSS, AJAX, and Lightning Web components in Local development Server and SFDX Scratch orgs.

Developed UI/UX changes for better user interface using Salesforce Lightning Design system.

Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.

Sandbox and Environment management for multi org salesforce production instances.

Experience on Salesforce DX and knowledge on commercial tools like Auto Rabbit and Copado.

Capability of learning new technologies and implementing them in the project successfully.

Professional Certificates:

●Salesforce.com Certified Platform Developer I

●Saelsforce.com Certified Administrator

●Saelsforce.com Certified Advanced Administrator

EDUCATION:

Bachelor’s in electronics and communication Engineering, JNTU Kakinada University, AP, INDIA.

TECHNICAL SKILLS

Salesforce Technologies:

Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Lightning (Aura and LWC), Visualforce Pages, Components and Controllers, Apex Web Services, E-mail Templates, Workflow & Approvals, Flows Apex Data Loader Dashboards, Custom Objects.

Salesforce Tools:

Force.com Eclipse IDE Plug-in, Visual Studio, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Connect for Outlook, Force.com Migration Tool, Force.com Platform (Sandbox, and Production), Copado

Web Development:

Visualforce, HTML, XML, CSS, JavaScript, jQuery

Database:

SQL Server 2000/2005/ 2008, MS Access

Programming Languages

Apex, C, Java

Methodologies

Agile/Scrum, Waterfall

Operating Systems:

Linux, Unix, Windows

Version Control:

Visual Source Safe (VSS), ClearCase

Other tools

Eclipse, Jira, Service Now, Azure Devops, qTest, MS Office Suit (Word, Excel, PowerPoint, Access, Visio, Project)

PROFESSIONAL EXPERIENCE:

Client: Cox Automotive, Atlanta, GA Dec 2022 - Till Now

Role: Sr Salesforce Admin/Developer

Responsibilities:

Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.

Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

Configured the Salesforce.com environment. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.

Worked on custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Created re-usable lightning components. Created Custom objects to build new application functionality in the Salesforce.com.

Created Flows from migrating Workflow rules and process builder.

Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.

Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.

Developed Visualforce page using the extension controller according to the clients’ requirement.

Developed Apex Classes & Triggers to implement the business logic as per the requirements.

Developed SOQL and SOSL queries to get data from different related objects.

Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.

Integrated SFDC with Oracle ERP for order management system using Informatica.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Provided custom reports and dashboards to support the needs of the users and executives.

Worked with Rest API and enhancing, supporting the application.

By using Copado to deploy the user stories from Dev to SIT, UAT and Staging environment.

Environment: Salesforce.com, Apex, Visualforce, Lightning Components, triggers, Flows, validation rules, SOSL, SOQL, AppExchange, report, dashboard, Force.com IDE, JavaScript, HTML, XML, Excel, Copado

Client: Verizon, Alpharetta, GA Oct 2021– Nov 2022

Role: Salesforce Admin/Developer

Responsibilities:

Worked on various Salesforce.com standard objects including accounts, contacts, reports, dashboards, events and tasks. Followed the agile development methodology for implementing the project.

Created various profiles, roles, and page layouts and configured the permissions based on the organization hierarchy requirements.

Designed and deployed custom tabs, validation rules, approval processes and auto-response for automating business logic.

Developed cascading style sheets (CSS) for creating effects in Visualforce pages.

Created workflow rules and defined related tasks, email alerts, and field updates.

Created different types of Flows Like, Screen Flows, Record Triggered Flows, Auto Launched Flows and scheduled Flows.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Installed the call center applications and allowed the end users to maintain a track history of customer’s complaints.

Created email templates and inbound emails using Visualforce for clients and customers.

Enabled chatter for the organization and to effectively communicate with the users in the organization.

Implementation of data loader for loading the data. Performed data cleanup and/or data migration to/from salesforce.com.

Developed business documents for Salesforce.com custom objects. Worked on different portals like self-service portal, partner portal and customer portal.

Implemented Salesforce.com web services client using sales force web services API, Java, XML and partner WSDL.

Developed several custom reports & dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel. Provided training for the business users about the system.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, SOAP, WSDL, Windows

Client: Autorabit holding inc, HYD IND Oct 2018 – Jul 2021

Role: Salesforce Admin / Developer

Responsibilities:

Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

Followed agile methodology. Attended stand-up meetings on daily basis and organized meetings with teams on weekly basis.

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Reports and Dashboards.

Created workflow rules and defined related tasks, time triggered tasks, process builder, email alerts, field updates to implement business logic.

Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Developed various custom Objects, Tabs, Components and Visual Force pages and Controllers.

Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.

Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.

Experience in building reusable UI components and pages with Lightning component framework.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones and embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.

Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.

Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).

Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.

Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in lightning App builder.

Enhanced in Communities by adding new fields, field sets using Salesforce lightning.

Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

Handled various support issues on day-to-day basis and update JIRA accordingly.

Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.

Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.

Involved in Source to Target mapping to load data into Salesforce from SQL Database using Informatica Cloud.

Handled Regression testing for various scenarios and logged the bugs in JIRA.

Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 85% lines of the apex classes before pushing them into production.

Developed SOQL and SOSL queries to get data from different related objects.

Responsible for understanding the data migrating requirements and analyze the data to be loaded from legacy systems to Salesforce.com.

Provided custom reports and dashboards to support the needs of the users and executives.

By using Copado to deploy the user stories from Dev to SIT, UAT and Staging environment.

Environment: Salesforce.com, Custom Objects, Custom Tabs, Chatter, Email Services, Workflow & Approvals, Reports workflow, validation rules, report, dashboard, Data Loader, Box.com, JIRA, Informatica Cloud, Lightning, Excel, Copado

Client: Zensark Technologies Pvt ltd, IND Aug 2015 – Sep 2018

Role: Salesforce Admin

Responsibilities:

Involved in group for requirement gathering throughout the planning and implementation.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.

Designed, developed and deployed Custom Objects consisting of validation rules with effective formulae fields, Workflow rules necessary to suit the needs of the application.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created workflow rules and defined related tasks, email alerts, and field updates.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Provided ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.

Interacted with the SalesForce.com premium tech support team on a regular basis.

Environment: SaleForce.com platform, Process Builder, Workflow rules, Data Loader, Validation rules, Custom Objects, Profiles, Roles, HTML, JavaScript, Sandbox data loading, VSS.

Contact this candidate