Ursula Bradford

*** ******** ***** ***** *********, Pa 17601 717-***-**** ad49w2@r.postjobfree.com

https://www.linkedin.com/in/Ursula-Bradford-7b777982

Professional Summary

Management experience in a service-oriented environment. Experience and ability to actively engage employees in creating a motivating and positive working environment. My top priority is to delegate effectively. Consistently demonstrates leadership behaviors that fosters a culture of excellence.

Education

Kaplan University

Masters in Business Administration GPA 3.27 March 2014-April 2016

Bachelor of Science in Business Administration GPA 3.91 April 2012-December 2013

Associates of Applied Science in Business Administration GPA 3.79 June 2010-February 2012

Professional Experience

Hershey Chocolate World

Accounts Payable Analyst 07/2023-10/2023

Prepare weekly cash projection and evaluate cash position in Banks.

Ensure timely and accurate payment of invoices and professional response to vendor payment inquiries.

Support month-end close activities in the AP subledger, including reconciliation of the Inter Company AP and AR transactions.

Prepare Journal Entries to record transfers, loans, interest, payment, global account monthly.

Reconcile vendor accounts and account transactions with the general ledger.

Monitor payroll expense claims.

Recordkeeping and preparing financial reports.

Remain current with regulatory requirements and best practices in accounting.

Paramount Management Group

Accounts Payable Analyst 01/2022-06/2023

Accounting & Control

Entering rent and commission invoices into the accounting system

Print, stuff, and mail rent and commission checks or make ACH payments, including applying those payments into the accounting system

Answer all vendor inquiries related to rent and commission payments

Calculate amounts to invoice customers

Generate and send out customer invoices

Follow up with customers on past due invoice payments

Prepare personal property tax return schedules, and ensure their timely payment

Assist in all other state and local tax filings

Financial Analysis and Reporting

Assist in the preparation of accurate financial statements within a deadline driven close process and distributing monthly reporting packages to Executive and Management teams

Assist in the redesign of existing financial reports to help reduce time spent on reports and supplement with relevant KPIs

Support the finance and commercial teams with financial modeling and analytics, ad-hoc requests and presentations.

Develop analysis and reporting by utilizing internal industry specific software that assists management in accomplishing its key objectives toward achieving the business' strategic plan

WSP

Accounts Payable Analyst 09/2019-12/2021

Perform advanced administrative accounting support functions under general supervision related to accounts payable and/or expense report processing, review, reconciliation and adjustments.

Respond to routine questions regarding the activities described above.

Assist departments in resolving data entry problems; facilitate processing of documents and expenditures.

Review and correct discrepancies in accounting documents, reconcile and balance accounting reports.

Scan all paper-based Accounts Payable documentation into Mark view or shared folders.

Respond to both external audit and internal requests by providing all supporting documents in a timely manner to include check retrieval from Image Viewer.

Filing and record maintenance to include retrieval and archiving of documents with Iron Mountain storage.

Running monthly reports for SOX and management review.

Responsible for vendor creation and vendor database maintenance.

Assist management with 1099-MISC research and processing at year end.

Data entry skills with very strong attention to detail.

Perform other duties as assigned.

DormaKaba

06/2019-09/2019

Accounts Payable Clerk

Job Overview

Perform accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions.

Assemble, review and verify invoices and check requests

Flag and clarify any unusual or questionable invoice items or prices

Sort, code and match invoices

Set invoices up for payment

Enter and upload invoices into system

Track expenses and process expense reports

Prepare and process electronic transfers and payments

Prepare and perform check runs

Post transactions to journals, ledgers and other records

Reconcile accounts payable transactions

Prepare analysis of accounts

Monitor accounts to ensure payments are up to date

Research and resolve invoice discrepancies and issues

Maintain vendor files

Correspond with vendors and respond to inquiries

Produce monthly reports

Assist with month end closing

Walmart

06/2018-05/2019

Customer Service Manager

Job Overview

Reviewing reports to establish baseline customer satisfaction levels.

Contacting customers who have complained and work with them to resolve their issues.

Promoting a positive work environment for employees and leading by example.

Managing staffing levels for the customer service counter and other key areas.

Ensuring associates are adequately trained and up to date on current procedures.

Comcast Cable

03/2004-05/2017

Supervisor- Customer Account Executive

Job Overview

Responsible for supervising and developing a highly skilled workforce management team that generates accurate forecasts of workload.

Develops effective schedules to handle the workload and efficiently manages the real time operation and communicates performance results.

Coordinates and supervises the daily activities of business support, technical or production staff who perform tasks in the same function.

Sets priorities for the team.

Assigns tasks and checks work at regular intervals.

Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.

Identifies variances and creates effective plans to address gaps.

Conducts monthly team meetings to deliver key communications and build team spirit and provide employee recognition.

Facilitates positive employee relations by fostering an environment of open communication, approachability, and fair and consistent treatment of employees.

Supervises the Workforce unit to ensure effective and efficient operations.

Directs the development and implementation of short- or long-term volume/staffing forecasting models for inbound and outbound lines of business unit.

Oversees the timely analysis of work volume and the effective administration of daily workflow to achieve service level and processing objectives.

Gathers and maintains historical data, developing statistical models and producing volume/staffing forecasts to determine required resources to meet cost and service level targets.

Produces and implements automation or procedural changes to increase productivity, accuracy and improve workflow.

In December of 2015, received the Awesome Customer Experience Award (ACE) recognizing employees for outstanding performance in the workplace.

Conducts workshops attended by 10-50 individuals per session.

Provides customer service to 600-750 clients every month which was converted to 60% leads into sales.

Professional Organizations

Member of Alpha Beta Kappa Honor Society

Alpha Beta Kappa is the "premier national honor society" for America's private post-secondary schools, institutes, colleges and universities.

Alpha Beta Kappa places chapters in institutions which have demonstrated high standards over a period of many years in the education and training of women and men in the numerous fields, trades and occupations essential to modern society.

The purpose of the Society is to encourage and recognize superior student academic achievement, character, and leadership.

Member of National Society of Collegiate Scholars – (Chapter Advisor)

The National Society of Collegiate Scholars (NSCS) is an honors organization that recognizes and elevates high achievers.

Member of Sigma Gamma Rho Sorority

Sigma Gamma Rho Sorority, Inc. was founded on November 12, 1922, at Butler University in Indianapolis, Indiana by seven young educators.

Our mission is to enhance the quality of life for women and their families in the U.S. and globally through community service.

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