Amber Jones

Medical Coding & Billing Specialist

ad49u3@r.postjobfree.com • 530-***-****

LinkedIn? • Lake Ozark, MO

Analytical and results-driven professional with extensive background in healthcare insurance, now looking to transition to medical coding specialist role by leveraging skills in analyzing healthcare data and interpreting medical documentation.

Skilled in utilizing ICD-10-CM and CPT coding systems to accurately assign codes. Detail-oriented with a strong understanding of healthcare reimbursement processes and compliance regulations. Effective communicator and collaborator, adept at liaising with healthcare providers, key stajholders, clients, and insurance companies. Demonstrated ability to manage complex information and maintain meticulous records using electronic health records (EHR) and medical billing software. Seeking to leverage expertise in insurance and customer service to excel in the field of medical coding and billing.

Key Qualifications

Proficient in analyzing complex information and maintaining meticulous records, ensuring accuracy and compliance with regulatory standards in insurance processes

Skilled in effective communication and collaboration with clients, colleagues, and stakeholders to resolve issues, negotiate terms, and deliver exceptional service

Experienced in utilizing technology and software tools for data management, streamlining processes, and improving efficiency in administrative tasks and documentation in insurance operations

Areas of Expertise

Medical Coding

Billing Procedures

Health Insurance Claims

Electronic Health Records

Account Management

Healthcare Reimbursement

Stakeholder Relations

Client Relationship Management

Cross-Functional Collaboration

Professional Experience

Symmetry Financial Group, Lake Ozark, MO

Insurance Broker

2023 — Present

Engage with potential clients by initiating calls andreviewing their financial data to tailor mortgage protection plans that align with their needs and financial constraints. Develop customized insurance solutions by analyzing and comparing various policy options. Collaborate with underwriters to negotiate terms and coverage. Exceed lead generation targets by cultivating robust professional networks and leveraging client referrals. Maximized client retention by overseeing timely policy renewals and swiftly resolving claims, ensuring seamless insurance coverage transitions. Maintain up-to-date knowledge of industry trends and insurance products to provide informed recommendations and enhance service quality.

●Can we inlcude any achievements/contributions here?

Farmers Insurance, Redding, CA

Account Executive

May 2009 — June 2018

Secured and managed a diverse range of personal lines insurance policies, ensuring client satisfaction and policy accuracy. Executed comprehensive research on coverage options, delivering optimal policy solutions tailored to clients' needs. Fostered client relationships through effective communication, regular follow-up, and prompt resolution, thereby deepening account business engagement. Streamlined agency operations by developing and overseeing new underwriting guidelines. Utilized Outlook for efficient management of client portfolio and lead tracking, maintaining high productivity and precision in all tasks.

●Integrated into Achievement Clubs for consistent recognition over an 8-year period.

●Engaged in continuous professional development through education and training to enhance industry expertise.

●Innovated a comprehensive sales tracking system, optimizing visibility into personal sales opportunities, ongoing deals, and completed contracts.

●Contributed to agency growth with a sustained increase in business each month during tenure as Account Executive.

Additional Experience:

Associate Store Manager, Gap Outlet, Anderson, CA

Store Manager/ District Visual Coordinator, Big Dog Sportswear, Anderson, CA

Education

Certificate in Medical Billing & Coding

US Career Institute

Licensed in Property & Casualty, Life and Health Insurance

Missouri Department of Insurance

High School Diploma

West Valley High School

Certificate in Cosmetology

Shasta School of Cosmetology

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