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Customer Service Office Administrator

Location:
Canton, OH
Posted:
April 25, 2024

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Resume:

Supplier Notes: Tabatha is a US citizen and is available to interview and can start immediately. She has experience handling day to day office work and providing customer service which includes, responding calls, resolving queries, keeping accounts informations, maintaining documents, sorting mails, calendar management.

Tabatha Talley-Goins

Canton, OH (Remote)

Summary:

●Experience with working as an office administrator

●Work well in a high pressure environment.

●Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.

●Professional demeanor.

●Pleasant speaking voice.

●Honest, friendly, outstanding communication skills.

●Demonstrated accuracy, attention to detail and ability to work well in team environment.

●Committed to assisting others.

●Able to recognize client needs, and meet them.

●Reviewed contracts between sellers and buyers

●Reviewed MLS listing

●Processed paperwork for agents and brokers

Skills:

●Administrative experience

●Microsoft Outlook

●Windows

●Computer skills

●Order Entry

●Auditing

●Microsoft Word

●Writing skills

●Office experience

●Negotiation

●Medical Billing

●Medical Collection

●Insurance Verification

●Accounts Receivable

●Communication Skills

●Customer Service

●Medical Coding

●CPT Coding

●ICD-10

●Medical Records

●Phone Etiquette

●Medical Receptionist

●Medical Scheduling

●Data Entry

●Medical Office Experience

●Documentation review

●Front desk

●Microsoft Office

●EMR Systems

●Accounting

●HIPAA

●Medical Terminology

●ICD Coding

●Microsoft Excel

●Sales

●Typing

●Problem-solving

●Flexibility

●Team Work

●Reliability

●Time management

●JD Edwards

Filing

Professional Experience:

Crothall Healthcare, Canton, OH Oct 2022 to Jan 2023

Administrative Assistant

●Administrative Support

●Employee Scheduling

●Employee Time Keeping

●Monthly Reports OT, Vacation, Attendance

●On boarding Employees

SylVvite Transportation Akron, OH Apr 2021 to Jun 2021

Office Administrator

●Order Entry scheduling of transportation general office administration task

Alliance Data, Westerville, OH Dec 2015 to Sep 2019

Collections Specialist

●Conferred with customers by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, and credit contract with customer.

●Received payments and posted amount paid to customer account.

●Used automated telephone dialing system to contact customers and computer to record customer account information.

Thirty One Gifts, Columbus, OH Jul 2013 to Aug 2015

Customer Service Representative

●Aided customers in locating merchandise.

●Answered questions from and provided information to customers about merchandise for sale.

●Estimated date of delivery to customers, based on knowledge of own firm's production and delivery schedules.

VXI Global Solutions, Canton, OH Jul 2011 to Dec 2012

Customer Service Rep

●Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

●Solicited sale of new and additional services and products.

Education:

●Diploma Timken Senior High, Canton, OH



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