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Hameedah Raheem 281-***-****

ad49sf@r.postjobfree.com

Dedicated and detail-oriented Documentation Supervisor/Order Entry professional with a proven track record of excellence in managing document processing and order entry operations. With 5years of experience in this capacity, I possess comprehensive knowledge of documentation procedures, order management systems, and quality assurance standards. Skilled in overseeing a team of documentation specialists, I excel in optimizing workflow processes, ensuring accuracy and efficiency in document processing, and meeting tight deadlines. My strong leadership abilities, coupled with effective communication skills, enable me to motivate and guide team members to achieve departmental goals while maintaining a high level of customer satisfaction. Additionally, I bring a wealth of experience collaborating within project teams, working closely with project managers, stakeholders, and clients to ensure seamless coordination and successful project outcomes. I am committed to upholding the highest standards of accuracy, integrity, and compliance in all documentation and order entry activities. As a Documentation Supervisor/Order Entry professional, I am poised to drive operational excellence and contribute to the success of the organization. Core Competencies

• Budgeting and Forecasting

• Servant-leader / Facilitator

• Strategic Planning

• Organization

• Process Improvement

• Analytics

• Data Management

• Technical Documentation

T E CHNICAL

PROFICIENCIES

Platforms &

Programs

Primavera P6, MS Project, MS Excel, Access, Word, PowerPoint, Outlook, Oracle, SharePoint, AutoCAD, Adobe Professional, EDMS, eRoom, Aconex, Core Worx, Agile Practice; JIRA, MTF server 2017

PROFESSIONAL

E XPERIENCE

Documentation Supervisor/Order Entry,

AshaTech Consults, Houston, TX (8/2023 to Present) Maintain detailed knowledge of documentation requirements for Tier 2 and 3 projects, aligning the strategies of the documentation team and leading them through collection and distribution. Ensuring all orders are managed and entered correctly to ensure correct product specification. Liaise with the buyers/sales office, project managers, and document specialists to ensure the order is aligned with scope requests. Handle documentation according to suppliers, purchase orders, and sales, expedited as needed, and updating clients on status and requests.

• Support resolution of customer inquiries and adherence to customer request dates.

• Trained the Engineering and Document Control teams to make sure everyone was able to use the company Documentation Tool.

• Increased contractor efficiency by creating an EDDI template derived from company procedures.

• Communication of shipping, resolve invoicing issues and coordinate inspection if required

• Effectively maintained data for milestone recognition for the Scheduler by providing updated data for progress reporting.

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Project Documentation Coordinator,

Harris County Public Health, Houston, TX (11/2020 to 7/2023) Functioned alongside the Project Manager to review project specifications, including details like policies, procedures, and processes to coordinate necessary documents in accordance with vendor needs, deliverables, schedules, and budgets. Monitored and determined job scope, handling quotes and drawing modifications. Maintained pristine project data books, tracking all incoming documents and verifying technical paperwork for numbering, formatting, and revision levels. Participated in weekly meetings, posting document status and alerting team members of missed or late client responsibilities.

• Consistently delivered on-time documentation using clear customer communication and an in-depth understanding of customer needs.

• Established strong interdepartmental relationships that allow for better communication and effectiveness.

Administrative & Patient Care

Hospice Plus, Houston, TX (1/2020 to 11/2020)

Prepared medical records, managed inventory of patient supplies, and ensured medical records privacy and confidentiality guidelines. Facilitated the director in day-to-day tasks and supported achieving long-term goals to benefit the facility at Hospice Plus. Key Accomplishments:

• Developed a bereavement program study to support patients and families.

• Conducted audit intervention that led to a 50% decrease in falls and fractures in the elderly. Caregiver

Evergreen Cottages Autumn Grove Cottage – Katy, TX (Jan 2015 – Dec 2019) Monitored and communicated vital patient data to healthcare staff to optimize treatment planning and care delivery. Prepared and filed resident progress notes. Monitored and ensured complete documentation in the system and immediately alerted the RN and care provider teams of changes in condition. Provided care to geriatric patients and provided Alzheimer's clients with mental support while administering medications and monitoring vital signs. Key Accomplishments:

• Maximized economic use of consumables and inventory, allowing management to save significant money for other purposes.

• Introduced numbered hardcover portfolio for safe record keeping that minimized the misplacement of patients' records.

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EDUCATION Master of Public Health -GPA: 3.91/4.0, 2023 Grand Canyon University – Phoenix, AZ

Relevant Coursework: Foundations of Public Health Principles of Epidemiology Social & Behavioral Principles of Public Health Application & Interpretation of Public Health Data Planning & Evaluation Leadership & Management in Public Health

Bachelor of Science in Health Studies – GPA: 3.3/4.0, 2020 Texas Woman’s University – Denton, TX

Relevant Coursework: Community Health Health Communications Program Planning Program Evaluation Covid-19 Contact Tracing Certification

CERTIFICATIONS

Lean Six Sigma, Green-Belt, SSGI

SAFe Scrum Master 5.0

Professional Scrum Master Certification (PSM 1 Certified) OSHA 10-Hour General Industry

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