Email id: ad49rn@r.postjobfree.com

SUMMARY

*+ years of diverse experience in Information Technology with an emphasis on QA Analyst/ Tester in Retail/ Ecommerce.

Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM.

Experience in conducting various types of System and Integration testing for Point of Sales (POS) applications.

Extensive experience on POS self-checkout / POS QA Testing, involved in setting of QA Test environment with simulated POS test environment; testing and validating POS transaction in accordance with ACI-Compliance.

Experienced in testing Client/Server and Web-Based Applications.

Proficiency in interacting with Oracle, SQL Server and DB2 databases using SQL.

Used HP ALM/Quality Center, Bugs reporting and communicating to developers, product support and test team members.

Skilled in data manipulation using SQL and knowledge of Agile and Waterfall project methodologies with an understanding of SDLC Experience in working with Agile methodologies and active participant of SCRUM meetings.

Extensive experience in working with E-Commerce web applications for B2C and B2B in various domains such as Retail and IT.

Attended requirements and design meetings, review and analysis of requirements and design documentation.

Participated in design walkthroughs and verified HP ALM/Quality Center Test Scripts and results.

Effective Time Management Skills and consistent ability to meet client deadline.

Excellent analytical, problem solving, presentation, and interpersonal skills.

Good team player with excellent communication skills, vendor experience and ability to lead, manage, coordinate and work independently in a time sensitive environment.

TECHNICAL SKILLS AND CERTIFICATIONS Applications: MS Excel, MS Word, MS Outlook Tools: Postman, SOAPUI, Playground, JIRA, ALM, Quality Center, Commerce Tools, Merchant Center,

Manhattan Integration Framework OMS, RTC, Mobile Application Testing, Scrum

Methodology, Test Plan/Case/Script Certifications: EdX’s Querying Data with Transact SQL Course (DAT201x) Verified Certificate, EdX's MITx

Supply Chain Analytics Course (SC0x) Verified Certificate, KPMG’s Lean Six Sigma Green

Belt, IISE’s Lean Green Belt

PROFESSIONAL EXPERIENCE

Macy’s, Lorain/North Olmsted, OH

Senior Quality Engineer

Nov 2020-April 2024

Macy's (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy. It has been a sister brand to the Bloomingdale's department store chain since being acquired by holding company Federated Department Stores in 1994, which renamed itself Macy's, Inc. in 2007. It is the largest department store company by retail sales in the United States as of 2015. I did POS testing and web service testing in this company.

Responsibilities

Studying and analyzing requirements.

Installing and upgrading of Viable tool on computer systems.

Downloading and saving files supporting Viable tool in the appropriate folder location.

Downloading and saving test case suites in appropriate folder location.

Setting up test environment on POS registers, opening and closing POS registers.

Creating credit/debit card brand-based and contact/contactless credit/debit card-based Viable projects in Viable tool.

Importing test cases in Viable projects.

Carrying out test execution of all test suites.

Carrying out regression testing.

Reporting test case failures and working for their resolution with developers and ICC.

Adding comments in test cases and uploading receipts in Viable tool as test evidence.

Sharing test results with developers and ICC.

Communicating with ICC, Worldpay and Verifone through emails and calls.

Testing several scenarios associated with promo plans associated with various item departments.

Testing enhancements done in POS machines.

Testing several scenarios associated with creating saleschecks and reservations for big ticket items in client’s portal.

Testing the creation of saleschecks and reservations with promo plans on big-ticket items in client’s portal and completion of the big-ticket transactions on POS.

Performing POS (point of Sale) testing using image scanners, barcode scanners, and POS registers.

Doing regression testing related to promo plans, payment and returns when new code is deployed in testing environment.

Writing test cases.

Testing the logging of events related to an API on Kibana.

Used Postman, SOAPUI for triggering API calls and doing API testing.

Working in cross-functional team with developers, managers, director, etc.

Participating in daily stand-up calls and project calls.

Sending daily status reports to project stakeholders.

Express LLC, Columbus, OH

QA Analyst/ POS Tester

Sept 2018 - May 2020

Express LLC is an ecommerce clothing company I worked in two projects in this company one end to end flow in POS and MPOS and another project is about they are update website for batter user for customers. As a QA Analyst/ Tester I’ve contributed work for both the manual (POS and Mobile) and automated (Mobile) testing teams.

Responsibilities

Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.

Worked as an Ecommerce QA Tester in the agile development environment with frequently changing requirements and Features set.

Wrote and executed test scripts and test cases for POS, Retail Payment Processing, Back office and Central Office functionalities.

Working on POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.

I had performed device setup, multiple type of hardware configurations and installation testing for POS and self-check- out machines.

Managed various testing activities throughout the Software Testing Lifecycle (STLC) for multiple projects Performed Backend testing for data validation using SQL Queries.

Executed test cases and logged in defects for failed test cases in HP ALM/Quality Center

Validated the data files from source to make sure correct data has been captured to be loaded to target tables

Involved in Web Services component using Soap UI Pro

Tested store application on POS in QA and User Acceptance Testing environments

Validated the Point of Sales Applications (POS) for Optimization project.

Executed test cases through HP ALM/Quality Center and reported defects in QC.

Performed various types of testing such as Functional, Regression, SIT, UAT, Backend etc.

Detected, reported and tracked defects using HP ALM/Quality Center.

Created Test Plans and Scenario which describes the features and functions to be tested.

Actively participated Agile and Scrum meetings, review and developed test scenarios

Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing.

Verify Web Service API's requests and responses using Advanced Rest client, SML and Soap UI Pro

Developed the reports using HP ALM/Quality Center.

Followed Agile Methodology to emphasize on real time communication over written documentation.

Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center.

Performed backend testing to validate the data using SQL queries.

Developed test strategy and procedure for defect tracking, verification and validation of end user requirements, Regression and Black Box Testing.

Extensively involved in testing Web Apps & Web Services using Soap UI Pro and testing regression suite

Work in Agile, scrum, and sprint environment in order to change the requirements and features set.

Wrote and executed complex joins and sub queries to incorporate and test Mapping rules.

Wrote test cases in HP ALM/Quality Center.

Exposed to diverse Business processes that includes Banking and POS Retail sector.

Developed and executed test cases test Scenarios and followed-up defects using HP ALM/Quality Center

Responsible for communicating Defect Status Reports to business in project meetings.

Extensive Web Service call debugging and traffic analysis using Fiddler Web Debugger and incorporating the analysis in test data creation and Soap UI Pro script development.

Interacted with the developers to report and using HP ALM/Quality Center.

Extensively developed scalable Web Service automation projects using Soap UI Pro.

Used JIRA tool for accessing and managing user stories.

Performed POS (point of Sale) testing using image scanners, barcode scanners, POS registers, scale and MS Patches.

GAP Inc., San Francisco, CA

QA Analyst/ POS Tester

Jan 2016 – Aug 2018

The project involved the enhancement of certain features on Oracle POS 360 Commerce system to make the store operations run a lot smoother. The POS system included features like inventory management, promotion updates, returns processing, cash management and E-commerce.

Responsibilities

Involved in set up test lab with various desktops/machines that had different HW/SW configuration and operating system to perform POS compatibility testing.

Reviewed extensive SQL Queries with complex multi-table joins and nested queries.

Created and executed scripts manually for Functionality testing.

Performed testing on Store Inventory functionalities and its integration with POS.

Developed Soap UI Pro set up script, tear down script, JDBC set up script, test step assertion evaluation script in Groovy script

Developed Test Plans, Test Cases to test the Screens and workflows for HP ALM/Quality Center.

Work in Agile, scrum, and sprint environment in order to change the requirements and features set.

Tested different functions of the POS system including Scanning and Checkout, Payment processing, Return and Discount

Performed Database Validation Testing and manipulations using SQL quires.

Worked with the developers and test lead to verify test cases good experience in working with three diverse and different vendors POS systems at one place.

Followed Agile Methodology to emphasize on real time communication over written documentation and to minimize risk by implementing software test effort in short time sprints or iterations.

Verify Web Service API's requests and responses using Advanced Rest client, SML and Soap UI Pro

Developed and executed test cases and test Scenarios and followed-up defects using HP ALM/Quality Center.

Evaluating and interpreting POS requirements created by external vendors.

Wrote complex SQL queries to perform the backend testing of the Oracle database using PL/SQL developer.

Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, Scrum, and sprint environment.

Extensively involved in testing Web Apps & Web Services using Soap UI Pro and testing regression suite

Developed and executed automated test scripts for Functional, Integration and Regression testing.

Prepared Test Cases based on Business Requirements and required documents.

Working on POS QA Testing was involved in setting of QA Test environment with simulated POS test environment.

Generated various reports and graphs from HP ALM/Quality Center and analyzed the testing process overview.

Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using HP ALM/Quality Center.

Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.

Worked on POS QA Testing was involved in setting of QA Test environment with test lab environment.

Tested different functions of the POS system like scanning, payments and returns.

Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, Scrum, and sprint environment.

Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.

Executed SQL statements to test the integration between application and database

Cognizant Technology Solutions Private Limited, Pune, India

Software Quality Assurance Engineer

Feb 2013 - Dec 2015

Responsibilities

Identified and designed test scenarios, test cases based on functional specifications and covered all requirements

Carried out system testing, regression testing and end-to-end testing in 6-7 agile projects on cross-functional teams with great attention to detail in web-based bank site

Uploaded test cases in HP ALM and HP Quality Center

Logged defects in HP ALM and tracked those defects

Exported and sent defects list to all stakeholders

Managed the status of user stories, logged defects, added comments and retested defects on RTC and JIRA

Prepared daily status reports, weekly status reports, end of sprint summary, end of test report and sent them to higher management and other stakeholders across different teams

Participated in daily stand-up calls, defect triage calls, scrum retrospective calls and interacted with UK-based stakeholders including the business analyst and project manager, demonstrated test execution to all stakeholders through live meetings

Reviewed documents prepared by new team members

Tested mobile applications in Android and IOS mobiles and tablets

Worked very closely with QA Lead and escalated issues to the QA Lead

Maintained regular communication with other teams in the projects through emails and Microsoft Communicator

EDUCATION: Master’s in Engineering Management.

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