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Customer Service Data Entry

Location:
Riverside, CA
Posted:
April 25, 2024

Contact this candidate

Resume:

Stephanie Davis

**** ***** **

Riverside,CA *****

Phone: 951-***-****

Email: ad49rc@r.postjobfree.com

Objective

I am currently seeking a place that i can thrive and grow with, and have

advancement opportunities to show what I can do with excellent team building

and motivational skills. I am a team player who believes you are only as strong as your

weakest link. I love a fast paced changing and challenging work environment

Skills

Proficiency in cash registers of all types, data entry, used Microsoft Word and Excel for reporting ordering and inventory control, customer service, training, hiring team motivator, ten key by touch

I am serve-safe certified and have tips certification, management training certificates, women in management seminar training, mold making and fiber-glassing, power tool safety and handling, fabricating skills.

I am a team leader with proven track record, i possess people skills of the highest regard i believe in customers first, i make important decisions when necessary and stand by my decisions, i like a fast paced work environment and enjoy challenging situations where I can show my skills in customer service and problem solving.

For a total of 2 years I successfully helped my husband start and run all aspects of our own yard service business, which included advertisement, customer contact, invoicing and budgeting, scheduling and giving of deadlines for services, book keeping of receipts of purchases and payments. As well as working hands on in the field and being responsible for payroll when contracting workers.

Work Experience

Bowlero Corp San Bernardino, CA

Operations Manager

June 2018 to Present

Ordering inventory, scheduling serving, bartending maintenance. Opening and closing, guest service. Invoicing petty cash payroll.

Dunkin Donuts/Baskin Robbins Orange, CA

General Manager

June 2016- May 2018

Opened, set-up, hired, sales, trained, terminated, payroll best customer service by location ie highest GSS scores regional, exceeding sales goals, inventory. Ordering. I am also training to become area manager for high desert locations, and as training manager.

Phantom Halloween Orange, CA

General Manager

Aug 2015- Nov 2015

Opened, set-up, hired, sales, trained, terminated, payroll, takedown of store, best customer service by location, met sales goals, inventory. Temporary seasonal.

Benihana’s Cupertino/Puente Hills CA

Manager

2013-2015

Running of daily operations, opening, closing, prep, scheduling of departments, meetings, ordering, timing of seating’s, and chef coordination, data entry, inventory control, p & l, cash handling, customer service, line checks, food quality control

Spirit Halloween Milpitas, CA

Store Manager

Aug 2013- Nov 2013

Opened, set-up, hired, sales, trained, terminated, payroll, takedown of store, best customer service by location, met sales goals, inventory. Temporary seasonal.

AMF Bowling Center Santa Clara, CA

Assistant Manager

2012-2013

All aspects of running a food and beverage est. and entertainment center simultaneously. Opening closing ordering scheduling training. Working all areas and keeping track of all staff and guests.

Le Boulanger

Manager

2010-2012

Open/close of store, daily paper work, ordering helping with guest orders, catering, sandwich making, delivery, positioning, organizing for deliveries, banking, helping organize for holiday orders and distribution system. Scheduling.

Quiznos, Campbell, CA

General Manager

2009-2010

Helped to open a franchised store in downtown Campbell, hired, trained, did all relevant paper work for sales reporting, ordering /receiving cash handling, customer service and contact, sandwich prep and making, scheduling. Running of all daily routines. Scheduling and customer service.

Arby’s, Gilroy, CA

General Manager

2005-2008

Played key role in hiring and training an entire crew for grand opening of new store. Opening and closing duties, order placing and receiving, organizing for storage and set up, banking, cash handling, and training of new shift managers. Did scheduling and preparing week end and month end reports. Data entry and email reporting.

Additional Information

I have 25 plus years in management both, retail and fast food.

I have excellent people skills, including A/R and A/P, cash handling and

book keeping. I am a self-starter and motivator, with a can do attitude.

I am a quick learner.

References

Available upon request



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