DENNIS TUCKER

South Orange, NJ ***** 646-***-**** ad49pb@r.postjobfree.com Linkedin.com/in/DennisTucker58

Product Owner Business Analyst

PROFESSIONAL SUMMARY

Results-oriented Product Owner and Business Analyst with proven success in managing on- and off-shore Agile development teams. Experienced in developing product roadmaps, writing and grooming user stories, managing backlogs, and motivating teams to maximize sprint production. Brings extensive expertise in requirements gathering and documenting business and functional requirements through group or one-on-one meetings.

Readily establishes rapport with internal teams, clients, and end-users with the ability to effectively communicate with all levels of management, associates, vendors, and developers.

Areas of Expertise:

Product Management

Software Demonstrations

Pipeline Management

New Product Development

Business Process Workflow

User Acceptance Testing

QA Test Plans

Agile/SCRUM

Wireframing

Technical Skills: Atlassian/JIRA, Confluence, Axure, Excel, Word, PowerPoint, and SQL

PROFESSIONAL EXPERIENCE

Career Techniques Inc

Assignment Church Pension Fund (Consultant Position)

BUSINESS SYSTEMS ANALYST 3/2023 –11/2023

Pension Fund provides pension and other financial services, i.e. 401(K) and life insurance services to the clergy and non-clergy of the Episcopal Church.

Performed the following responsibilities as a member of the company’s Information Technology Department ;

• Worked with business units in gathering requirements for enhancements to applications dealing with life insurance and investments

•Created Agile Users Stories from requirements gathering sessions with business units.

•Worked with business units to come up with solutions to issues using technology and/or changes to process

•Wrote test scripts used for user acceptance testing

•Coordinate and participate, when necessary, in user acceptance testing (UAT)

BNY Mellon (Consultant Position)

BUSINESS ANALYST / PRODUCT OWNER 5/2022 –9/2022

Performed the following responsibilities as a member of the company’s Wealth Management Division responsible for cash movement application utilized by Private Banking and Family Office departments.

• Coordinates with business users and teams in gathering business requirements

•Converting business requirements into Agile Users Stories

•Responsible for managing product backlog with respect to backlog refinement and prioritization

•Work closely with Private Banking and Family Office personnel to stay abreast of competitors

•Coordinate and participate, when necessary, in user acceptance testing (UAT)

•Serve as liaison between front office departments and technology

•Write release notes.

Envestnet Financial Technologies

BUSINESS SYSTEM ANALYST 4/2021 – 4/2022

Performed the following responsibilities for this Wealth Management / Fintech organization,

• Collaborates with the Development Lead, Product Manager and Program manager to develop and implement software implementation plans

• Manages relationships with business unit management in order to proactively suggest system enhancements to improve efficiencies and support business goals

• Develops detailed descriptions and analysis of current and future state processes and workflows

• Collaborates and nurtures/ maintains positive, supportive working relationships with business users and Technology staff on assigned projects

• Coordinates the development of test defects to debug the system and participates in trial runs of the application

Aon, New York, New York

SENIOR TECHNICAL BUSINESS ANALYST 5/2019 -2/ 2021

Manage and prioritize backlogs to enhance the GATE software as a Product Owner. Translate product directives into backlog items to represent customer needs. Facilitate presentations to staff, reviewing enhancements to software functionalist. Create BRDs and user stories and review QA test plans. Verify and test application data with SQL queries.

Initiated daily standup meetings with development staff to report on progress and address roadblocks, which improved the quality of released features.

Educated the Quality Assurance staff on business strategy and reasoning for application functionality, which resulted in the discovery and resolution of more bugs before feature launch.

Donnelley Financial Solutions, New York, New York

PRODUCT OWNER, VENUE 3/2013 -2/ 2019

Led an off-shore team, including Q&A and reporting, to manage a SaaS business-to-business virtual data room/content management platform. Delivered definitions of the targeted capability, the intended value, and functional/non-functional requirements to SCRUM teams, ensuring that capabilities are in-scope, on-time, and of high quality.

Led the addition of charts as widgets, providing users with insight on financial transactions, M&A, and IPO progress; increased feature usage by 30%.

Partnered with tech teams, sales, and key clients to enhance an application feature, which led to a 10% increase in prospective clients signing up for a product trial.

Managed backlog contents and priorities, ensuring sufficient depth of groomed items for development consumption and commitment.

Facilitated testing and review of early builds to ensure adherence to functional requirements. Reviewed QA test plans against acceptance criteria and partnered with development teams to address implementation issues.

Communicated product release contents and expected product capabilities to stakeholders, including customers, product management, support and services, development and marketing

Wolters Kluwer Financial Services, New York, New York

TECHNICAL PRODUCT MANAGER, EXAMINER PRODUCT GROUP 3/2011 – 11/2012

Provided technical product management for Examiner software, which is sold to financial institutions, integrating Agile and Waterfall development methods to create and complete functional specifications. Engaged in product implementations and the design and documentation of scalable processes. Evaluated and prioritized requests for product changes and enhancement.

Acted as an expert resource for sales, tech support, and other departments.

Partnered with other product managers and developers to incorporate external data products into the software.

Instrumental in rebranding the Examiner software, working with development to add new functionality and online help functions.

JZT Consulting, South Orange, New Jersey

PRINCIPAL CONSULTANT 1/2009 -3/2011

Provided BA services to client companies, including requirements gathering/management, GAP analysis, testing, managing user acceptance testing (UAT), and completing software implementations and integration.

Pershing Managed Account Solutions, Jersey City, New Jersey

SENIOR BUSINESS ANALYST AVP, PRODUCT DEVELOPMENT DEPARTMENT 2/2005 – 1/2009

Liaised between the Pershing Technology Group (PTG) and Pershing Managed Account Solutions (PMAS) operations group as an SME for OPS operational tools and reports. Developed business requirements, scoping documents, use cases, UAT scripts, and user stories. Gathered and documented technical and functional specifications and enhancements.

Collaborated with PTG on defining the system impact of new enhancement and functionality requests.

Chaired a committee comprised of operational representatives and development to discuss functionality and enhancements necessary to support new account offerings to financial advisors.

Worked with end-users in design and field specifications for front-end web appearing screens.

PROFESSIONAL DEVELOPMENT

Professional Scrum Product Owner Training

Business Analysis and Project Management Courses

Contact this candidate