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MARY MCCLAM

ad49mi@r.postjobfree.com 843-***-**** Florence, SC 29506

Dependable medical team member with 12 years of experience in Pediatric office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Medical Records Management

Pharmacy Relations

Reliable and Trustworthy

Clinical and Operational Judgement

Critical Thinking

Cleaning and Organizing

Diagnostic Testing

Medication Administration

Clear Communication

Check-In and Check-Out Procedures

Routine Laboratory Testing

Decision Making

Appointment Scheduling

Updating Medical Records

HopeHealth Pediatrics Florence, SC

Registered Medical Assistant

01/2020 - Current

Scheduled appointments for patients via phone and in person. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Contacted pharmacies to submit and refill patients' prescriptions. Recorded vital signs and medical history for up to 24 patients each shift. Performed preliminary physical tests to accurately record results in patient history summary.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Select Labs Manning, SC

Phlebotomist

06/2019 - 12/2019

Maintained fully-stocked phlebotomy cart, carrier and station. Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Verified collection orders and communicated discrepancies to nurses. Coordinated in-office and off-site testing for high volume of daily patient samples.

Transported specimens following established protocol for temperature and light.

Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures. Conducted various blood tests and updated results into paper and electronic charts.

Prepared blood-collecting equipment to draw blood and safely store and transport samples.

Summary

Skills

Experience

First Choice Healthcare Solutions Inc.

Florence, SC

Registered Medical Assistant

10/2017 - 06/2019

Scheduled appointments for patients via phone and in person. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educated patients about medications, procedures and physician's instructions.

Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Organized charts, documents and supplies to maintain team productivity. Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Assessed, documented and monitored vital signs for patients within outpatient setting.

University of Phoneix Phoenix, AZ

Bachelor of Science in Health Administration

10/2021

Virginia College - Birmingham Birmingham, AL

Certificate of Applied Science in Medical Assisting 04/2016

Registered Medical Assistant (RMA)

Certified Phlebotomist

Education and Training

Certifications

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