Alex Waller

469-***-****

Skype id: alexkevinwaller

ad49mf@r.postjobfree.com

SYSTEM & SOFTWARE KNOWLEDGE (Experience)

TMO application(2yrs)

Encompass(1.5yrs)

Res-Net(2yrs)

CACS application/AS400(10+yrs)

DRI(3yrs)

Vendorscape(2yrs)

LSAMS(6yrs)

Equator(3yrs)

REO Source(1yr)

BKFS Products

MS: Project, Excel, Access, Visio, Outlook, OneNote etc.(15yrs)

LPS/MSP(4yrs)

AS400 (12yrs)

Prime Path(1yr)

Bitlocker

Middleware Solutions teams

Dorado(1yr)

LT3(1yr)

MS Dyamics CRM (1.5yrs)

Clarity (3 yrs)

Project Insight(1yr)

SharePoint 10(5yrs)

Microstrategy/BI Tool (1.5 yrs)

eCommerce(3yrs)

Planview(3yrs)

Jira admin/Confluence(4yrs)

Jira Align

Microsoft TFS(3yrs)

BluePrint(Certified-1yr)

Rally (1.5 yrs)

Wireframes/mock-ups(6yrs)

IOS Mobile Platform

Android Mobile Platform

Windows Mobile Platform

Mtg Loan Servicing(10+yrs)

Mtg Originations(7+yrs)

Salesforce teams(3yrs)

Pega-BPM Tool teams (3yrs)

Azure DevOps teams (3yrs)

ServiceNow(3yrs)

CORE COMPETENCIES

Knowledge and experience in Agile Scrum methodology & tools, PMI methodology, Process Mapping/Software Development Life Cycle, UML, Project Plans, Scheduling, Creating reports that define project progress, Eliciting Functional Business Requirements, Vendor Selection Process, Contract Negotiation & Management, Performance Assessments, Operations & General Management, International Delivery, Team Building & Leadership, SLA, OKR’s KPI’s, Mobile Application Development, Network Security, and Cloud technologies.

EMPLOYMENT

Dell (Consultant@ Dell) -Remote 05/23 – 01/24

Sr. Program Manager – Wave Migrations

Supervision of external client projects from initiation through to delivery, ensuring technical compatibility and coordinating interdepartmental activities so the product or project is completed on schedule and within budget constraints.

Preparation of detailed project plans, reviewing and validating statement of works (SOW).

Provide direction to the team during the project for both overall delivery and daily management of activities.

Ownership of quality assurance, ensuring the project is delivered to scope.

Build strong, dynamic relationships through communications with customers, management, sales and delivery personnel.

Albertson’s (Consultant@ Albertson’s) -Remote 12/22 - 04/23

Project Manager Sr. Scrum Master & Coach

Jira tool team’s administrator

Facilitated alignment of all teams using the Jira Align & Jira Cloud.

Maintained Jira tool process changes and updates with training for all teams.

Facilitation of the Cloud Automation Team, and team coach of all things Agile.

Remove impediments – help the scaled teams remove their own barriers, leverage network to remove barriers the

team is unable to remove and challenge organizational impediments.

Actively participated in the Solution Train impediment removal process (Scrum of Scrums) and present and escalate at the various levels when needed.

WESCO (Consultant@ WESCO)– Dallas, TX 07/22 – 11/22

Scaled Scrum Master (RTE)

Teach and mentor teams on Lean, Agile, and Scrum/Kanban principles and best practices.

Facilitate team events in a way that brings out the ideas of everyone on the team.

Ensures the outcomes of the events achieved.

Continual Improvement of team dynamic.

Work with the teams to implement and create new practices that will improve the team’s ability to deliver better

outcomes.

Ensure work environment is not just diverse but inclusive in background and thought.

Foster a Kaizen mindset within and outside the team.

Make work visible to ensure scaled impediments are removed and progress is visible.

Bank of America (FTE)- Irving, TX 09/18– 06/22

Agile Delivery Lead Release Train Engineer Coach Sr. Scrum Master

A Servant Leader who leads and serves at the highest authority on the implementation and optimization of the Scaled Agile Framework on the Program Level to the Team level.

Leads 13 teams of 10-12: Includes Scrum Master’s, Developers, Testers on Agile Framework best practices for various teams.

Facilitates productivity by removing impediments the team encounters, mediating through conflicts, helping the team to make decisions adhering to continuous improvement principles.

Managing DevOps teams on best practices for production releases.

Drives program level and release processes for an Agile Release Train demonstrating servant leadership.

Conducts Scrum of Scrum for Agile Release Train using a variety of online tools and methods to ensure strategy and execution alignment.

Coaches Scrum Masters, Product Owner’s, and Development team in the Scaled Agile Framework process to ensure a calculated approach to meeting all target requirements.

Mentoring and coaching various Scrum teams to instill agile values and principles and lead by example.

Coordinating across cross functional teams and other agile teams for complex projects.

Trains teams weekly in the Agility framework practice while managing Scrum process and passing it to the team as self-organization matures.

Facilitate teams for self-organization and growth through consistent evaluation of metrics.

Track and communicate teams progress, as well as sprint and release progress via sprint reports.

Toyota Financial (Consultant@ TFS) - Plano, TX 09/17 - 08/18

Sr. Scrum Master Agile Coach Jira Admin

Jira tool team’s administrator

Facilitated alignment of all mobile application development teams using the Jira Align & Jira Cloud.

Maintained Jira tool process changes and updates with training for all teams.

Led 5 teams of 12: Inclusive of Coaches and Scrum Masters on Agile Framework practices for various teams.

Conducted Agile framework training sessions with Business Team.

Conducted daily stand-up meetings, sprint planning sessions, Sprint Review and Retrospectives.

Performs on-going task as Jira on prem Administrator.

Develops and sustains key metrics to understand the organizational transformation toward business agility among work streams.

Conducts training and exercises for agile teams and product owner development.

Provides on-going Agile-Scrum coaching among Transformation work streams.

Managing key relationships to allow for successful collaboration across multiple areas in business and technology teams.

Conducts continuous project team analysis to determine on-going strategy.

Collaborates with Enterprise Architecture to determine platform technologies and future strategy.

Collaborates with various application delivery teams to understand and enable data needs per work stream.

Management of Integration Platform team for continuous integration and deployment of new API services.

Bank of America (Consultant@ Bank of America)- Plano, TX 04/17- 09/17

Scrum Master Business Analyst

Led 4 Pega Teams: Conducted daily stand-up meetings, sprint planning sessions, Sprint Review and Retrospectives.

Premier Design - Irving, TX 08/16 – 01/17

Project Manager Scrum Master & Team Coach Jira Admin (Consultant at Premier Design)

Project Manager PMO (Consultant at GM Financial)

Citi Group (Consultant@ Citigroup)- Irving, TX 10/15 – 01/16

Project Manager Scrum Master of Mobile Applications Team

Nationstar Mortgage (FTE) – Irving, TX 09/14 –0 6/15

Project Manager Scrum Master -Enterprise Project Management Office (Mortgage originations)

JCPenney-Corporate-Retail – Plano, TX 01/14 - 09/14

Scrum Master Project Manager for Mobile Applications/Loyalty/Credit Card Teams

Black Knight Financial Services - Business Analyst

Prime Lending, A Plains Capital Company - Dallas, TX 05/12 - 09/13

Project Manager/ Business Analyst, PMO (Mortgage Originations)

EDUCATION

Northwood University, Cedar Hill, Texas – Bachelor’s Degree-Business Administration & Management 05/01

Certified Scrum Master (Scrum Alliance) 04/16

Certified Scaled Agilest 4.0-Scaled Agile Framework (Scaled Agile Framework) 10/18

Advance Certified Scrum Master (Scrum Alliance) 09/20

Certified Enterprise Agile Coach (Chicago State University) 12/21

Release Train Engineer (SAFe) 09/22

SPC 5.1 Certification(SAFe) 10/22

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