Rukayat Ayinla

****A Jane Street North York Ontario

Tel: +514******* Email: ad49lh@r.postjobfree.com

A Reliable housekeeping professional with over 5 years of experience with skills in communication, problem-solving, and negotiation. Puts in 100% effort when performing maintenance duties and interacts cordially with staff and customers. Knowledgeable in a variety of cleaning products and utilizes efficient methods to get the job done.

WORK EXPERIENCE

Hotel Housekeeping Supervisor July 2021 – December 2023

Boston Hotel and Suits

Ikeja Lagos, Nigeria.

supporting quality first impressions at the front desk, lobby, and guest entrance.

Coordinate with the front desk to prioritize room cleaning based on guest requests and check-in/check-out schedules.

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service

Supervise and assist all housekeeping employees to ensure guests receive the highest standard of cleanliness and service

Managed and restocked housekeeping supplies, maintaining optimal inventory levels.

Conduct guest room and public area inspections.

Maintain proper lost and found procedures.

Reports concerns to the Hotel Manager accordingly.

Reporting to the Housekeeping Manager.

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.

Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.

Hotel Housekeeper September 2019 – May 2021

Rollace Hotel

Lagos, Nigeria.

Ensure excellence in housekeeping sanitation safety, comfort, and aesthetics for all guests

Ensured cleanliness and tidiness of hotel public areas, including lobbies, corridors, and elevators.

Cleaned guest rooms, including guest bathrooms and kitchen area as per hotel policies and standards.

Deep cleaned areas as directed by supervisor including cleaning rugs, upholstered furniture, and draperies, washing walls, ceilings, woodwork, windows, door panels, and sills.

Transported trash and waste to the disposal area.

Education

Centennial College Scarborough, Ontario

Post Graduate Certificate International Business Management (In View) - 2024

University of South Africa

Bachelor of Business JUNE 2019

Certification

Adult-Child-Infant CPR/AED Certificate (2024)

First Aid

Skills

Microsoft Skills

Attention to detail

Customer service skills

Reliability

Physically fit and capable

Communication skills

Problem-solving skills

Teamwork

Adaptability

Ability to work under pressure

Integrity

Languages

English, Yoruba

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