"Your time is limited, so don't waste it living someone else's life.” - Steve Jobs

j. britt alexander

**** *. **** **. ***. 22• Houston, Texas. • 77098

CELL 832-***-**** E-MAIL ad49ht@r.postjobfree.com

PROFILE Raised in tech, experienced in design, fast thinking always professional with a sales and marketing focus.

I thrive when given the responsibility to represent a brand and educate my clients. I constantly strive to impress all levels of coworkers and business partners with my integrity, work ethic, and charm. After working for corporate giants and fast companies, I am now focused on settling down into a position that will bring stability to work and home, allowing me to work from home for safety during the pandemic and the chance to keep building upon my stellar professional reputation. I've most recently found a new career home in service. I am providing above-and-beyond customer service for dynamic companies and for great customers who have come to understand and expect above-and-beyond service each and every time.

EDUCATION Bachelor of Business Administration

The University of Texas at Austin

December 1992

SKILLS (currently) Exceptional Customer Service and Client Management

• Social Media, Networking and Marketing

• Public Speaking, Education, Training, and Trade Show Experience

• Commercial Interior Design and Space Planning.

• Office Furniture Sales and Design. HermanMiller - Haworth - Knoll

• 20/20 Design Software-Giza, WorkSheet, CAP, and Visual Impression

• Computer Hardware and Software-PC and Mac - AppleCSE

• Software Support and Development - Data Mining, CAD, CRM

• Microsoft Dynamics Development and Support

• Intuit QuickBase Development and Support.

• Support and Help Desk

• Inside and Outside Sales

• Sales and Marketing Planning, Forecasting and Team Management,

• Project Manager, Internal Projects and Client Deployment CURRENT EXPERIENCE Senture for Humana Insurance - London, KY Tier 3 Healthcare Advocate Member and Provider Services Rep. (Remote) Nov 2021 to Present. Contract Position, Ending.

High call volume position servicing the needs of both the Humana member and its contracted physician network. From enrollment issues to benefit verification to prescription medicine and medical procedure claims. All calls must be handled accurately, quickly, and within insurance and government guidelines.

HISTORY OF EMPLOYMENT

Wayfair Online, Inc.- Boston, MA. (Remote)

Digital Content Editor, Online Customer / Client Service m June 2017 to September 2021

ROSI Office Systems, Inc.- Stafford, TX.

Assistant General Manager -Senior Design Director. November 2013 to July 2017

Randstad USA, Inc. - Houston, TX.

Branch Manager - Regional Director of Major Accounts. May 2012 to July 2013

Audimation, Inc. - Houston, TX.

Sales Engineer - Marketing / Trade Show Manager.

March 2009 to February 2012

Revention, Inc. - Miami, FL. Houston, TX.

Major Accounts Sales Manager - Set 1-year assignment January 2008 to January 2009

Apple Computer Corp. - Chicago, IL. Austin, TX. Miami, FL. Education Sales and Field Sales Management.

October 2003 to October 2007

Apple Retail Stores. - Chicago, IL.

Lead Mac Genius - Assistant Store Manager, Stock Manager October 2002 to October 2003

Skidmore, Owings and Merrill, LLP. - Chicago, IL.

Commercial Interior Design- Studio Tech Lead - IT Management - Client Presentation Manager

May 1999 to September 2002