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Customer Service Team Member

Location:
Santa Rosa, CA
Salary:
28.00 hr
Posted:
April 25, 2024

Contact this candidate

Resume:

Chizell Gill

**** ***** ****

Santa Rosa, Ca. ***03

707-***-****

ad49hs@r.postjobfree.com

Personal Attributes

Organized, Personable, Dependable, Self-Motivated, Self-Starter, Creative, Excellent Multi-tasker, Excellent Communication Skills, Computer Literate, Adaptable, Positive Team Member, Highly Motivated

Professional Skills

Outstanding professional integrity, Mechanically Inclined, Test and Measurement expertise, GD&T experience, CMM trained, MicroVu trained, Internal First Responder trained, Superior Customer Service skills, Hospitality, Business Management, Administrative, Concierge Services, Front Load Tractor trained, Capable and willing to learn

Professional Experience

SMC LTD

QA Lab/QA Receiving Inspection

Medical device component and part measurement and Validation of all incoming products

Creating MRBs and management to close

Processing over 200 contracted products

Quality hold and Validation processes

First Article Inspection

QE Support

Priority organization with Receiving, Quality Engineers, Project Management, Production and Purchasing

Scanning traceability documents to IQMS system

Process Improvement advocate and implementation

Support to QA Lab

Santa Rosa Ca. September 2022-December 2023

Thermo Fisher Scientific

Validation Technician QC Lab

Testing and measurement of medical

Pipette tips using CMM, Optical Comparitor, Vertex, Calipers, Pipettes, Drop Guage, Pin Guages and visual inspection

Tracking and sharing all data and test results

Reading product drawings and working with Engineers and Molders

Petaluma Ca. September 2020-June 2022

Keysight/ Certified Development

Plating/Metrology/Chemical Milling

Wet plating conductive materials with nickel and gold.Creating recipes per engineering drawings. Visual Inspection.

Measurement of milled parts using CMM, GD&T, Calipers, Pin Guages, Drop Gauge.

Santa Rosa Ca. Oct. 2019-June 2020

Claret Medical/ Boston Scientific

Receiving Inspection/ Material Handling Support

Receiving materials from vendor and imputing data into tracking system

Estimating and Prioritizing materials for production

Receiving Inspection- creating sampling plans, visual and measurement per engineering drawings and ISO 9000 -

Using Calipers, Micrometer, Smartscope, Pin Gauges. First articles and working with QA engineers for nonconforming materials to resolve issues.

Support in creating and implementing cleaning /drying process of incoming products

Santa Rosa Ca. March 2016 -Aug 2019

Mix Garden

Assistant Store Manager

Providing superior customer service, developing customer relationships, plant and landscape material education, loading material using front loader tractors, working with local farmers and small business and stocking their products, inventory, purchasing, creating new processes, merchandising and sales reports .

Healdsburg, Ca. February 2017- 2018

Sonoma Cutrer

Customer service, wine educator, tour guide, food preparation and service

Windsor, Ca - 2014-2016

Quivira Winery

Customer service, outreach, phone sales, tour guide, tasting room sales, biodynamic farming education, wine education, wine club sales, concierge services

Healdsburg, Ca - 2012- 2014

The Wine Shop

Small production Sales, Customer Service, Concierge Service, Shipping Coordination, Order Processing, Wine Education, Wine Club Sales

Healdsburg, Ca - 2011-2012

Fusion Z Studios / Sklo

Office Manager

Sales, Customer Service, Order Processing, Shipping Coordination

Healdsburg, Ca -2010-2011

Ferrari Carano Winery

Tasting Room Staff

Sales, Customer Service, Order Processing, Shipping Coordination, Wine Club Sales

Healdsburg, Ca -2008-2010

Baksheesh/Assistant Manager

Customer Service, Product Display, Product & Process Knowledge

Healdsburg, Ca - 2006-2007

Chadwicks of London /Store Manager

Sales, Customer Service, Merchandising, Personal Fittings

Healdsburg, Ca - 2003-2005

The Cottage Garden

Manager - Events Coordinator

Sales, Customer Service, Purchasing, Merchandising, Event Coordination, Advertising, created and ran eBay store

Healdsburg, Ca - 2002-2003

Moon & Company

Customer Service Representative

Sales, Merchandising, Customer Service

Healdsburg Ca - 2001-2002

Hewlett Packard/ Agilent Technologies

Production Finished Goods

Micro Electronics

Data Entry

CMM testing

Thin Film Testing

Rohnert Park Ca- 1994-2002



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