Arlander Minix

Substitute Teacher - HOUSTON INDEPENDENT SCHOOL DISTRICT (HISD)

Houston, TX 77099

ad49eh@r.postjobfree.com - 713-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Substitute Teacher

HOUSTON INDEPENDENT SCHOOL DISTRICT (HISD) - Houston, TX - 2015 to Present Houston, TX 2015 - Present

The largest public school system in Texas, and the seventh largest in the country. Substitute Teacher

Implement program of study assigned in Lead teacher lesson plans. Supervise classroom while tending to student safety and well-being in addition to following school procedures and regulations.

Conduct appropriate classroom activities to foster student learning.

Introduce units and projects to guide learning process to achieve curriculum goals and objectives.

Employ instructional methods that are appropriate for meeting lesson plan objectives. Field Staff

OUTREACH HEALTH SERVICES - Houston, TX - 2013 to 2014 Houston, TX 2013 - 2014

With more than 100 locations across Texas and 7,000 employees, the company has been providing home health care for 40 years.

Field Staff

Administered application logistics, including sending pre-populated application to providers and following up with them for timely documentation return. Traveled throughout the state of Texas to prepare application to new members, averaging 10 contracts with 40 providers per contract.

Established optimal rapport with divisional payor to facilitate enrollments.

Submitted applications to payor while proactively resolving issues.

Maintained reports of non-compliant providers in addition to securing large amount of money Collaborated with billing company for current applications and system updates. Clinical Administrative Assistant

UNITEDHEALTH GROUP - Houston, TX - 2012 to 2013

Houston, TX 2012 - 2013

With headquarters in Minneapolis and employing 168,000 people in 21 countries, the company works with diverse healthcare providers to help individuals live a healthier life. Clinical Administrative Assistant

Conducted a variety of organizational tasks to ensure office smooth operations that included: sending faxes and emails, handling authorization procedures, determining payor source, and responding to incoming calls.

Evaluated member coverage and providers to ensure continuity.

Administered notification proceedings while educating providers on notification status.

Resolved customer inquiries in a timely manner.

Implementation Specialist

DEAN'S PROFESSIONAL SERVICES/TCH - Houston, TX - 2010 to 2011 Houston, TX 2010 - 2011

A staff development and consulting company, specializing in medical staffing and consulting in 10 states. Implementation Specialist

Managed integrated practices and electronic health record system. Project manager that coordinated ongoing performance and workflow analysis.

Assisted in setting up network while organizing and conducting regular workgroup meetings.

Implemented new and revised activities for training purposes in addition to improving processes and workflow operations.

Instrumental in developing and leading training sessions on all features to improve staff knowledge. Canvasser

U.S. CENSUS BUREAU - Sugar Land, TX - 2009 to 2010 Employing around 4,285 staff members, it provides quality data about the nations' people and economy. Canvasser/ Enumerator

Performed a wide range of projects to collect census data. Completed research in specific areas while conducting interview with residents and assisting in answer questionnaires.

Verified households addresses to ensure that maps and address lists were accurate in addition to correcting discrepancies.

Provided documentation of all collected information, including census data and work expenses. Branch Director

FARMINGTON PLACE HEALTH - Houston, TX - 2007 to 2008 Coordinated daily operations of Houston/Beaumont offices, including financial management and contract negotiation with therapist and case management agencies.

Key developer of personnel that trained and mentored 25-60 office managers in the region.

Conducted weekly/monthly reports and projections preparation to analyze budget and prospective revenue growth.

Routinely resolved customer, physician and departmental complaints from outside agencies, an average 50-75 daily.

Supervisor

MEMORIAL HERMANN HEALTH CARE SYSTEM - Houston, TX - 1986 to 2007 The largest not-for-profit hospital system in Southeast Texas, employing 21,000 associates in 13 hospitals and numerous rehabilitation centers.

Central Scheduling

Managed all aspects of business operations that included: job description, policies and procedures writing, business trends evaluation, payroll functions, billing and coding.

Facilitated meetings with business managers and analysts to perform swat analysis, updates, and project changes.

Analyzed and designed processes to streamline business operations.

Collaborated with Physician offices to resolve customer problems and complaints.

Trained and educated a team of 35 associates for the job responsibilities. EDUCATION

Master of Business Administration

University of Phoenix - Houston, TX

2009

Bachelor of Science in Business Management

University of Phoenix - Houston, TX

SKILLS

Epic, teaching, facilitator, support staff, (5 years) ADDITIONAL INFORMATION

CORE COMPETENCIES

Matrix Environment Business Process & Workflow Customer Service ICD & CPT Coding Team Management Solutions Advice Microsoft Office Proficiency Project Management Policies and Procedures Strategic Analysis Medical Terminology Service Delivery Conflict Resolution Staff Recruitment and Training Opportunity Identification

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