JOSE LUIS ALVARADO

Scrum Master Project Manager Sr RF Engineer Multivendor

***** ***** ****, *******, ** 90680, 469-***-**** - ad49ee@r.postjobfree.com www.linkedin.com/in/jose-luis-alvarado-juarez-2344b1100 PROFESSIONAL RESUME

Professional Scrum Master and Project Manager with experience in developing and delivering complex high-value projects for 12+ years oriented to the telecommunications industry until now, using waterfall processes, agile methodologies or Scrum framework to apply in projects such as civil works, software development, installation, implementation, integration, configuration and support among others. I have developed skills and knowledge used from initiation, planning, execution, supervision and closure of project phases with duties from budget management, CAPEX, OPEX, forecasting, resource management, contracting, management and negotiation with contractors, payments, assignment of tasks, making decisions, project schedules, detection and analysis of risks or dependencies to escalate for take actions, coaching, mentoring, get acceptance of the project. In which through various software I have developed and presented presentations for project summaries, project status or updates, dashboards, used mainly for review, marketing or governance meetings

I have additional skills used for act as a roles like Account Manager for Sales and Pre-Sales intentions, of which are, customer and support management, business understanding, budget management, revenue, billing and negotiation and fast learner for new software, organization and compliance. In the engineering dept. I have been Senior RF Engineer for RAN for the installation / Configuration / Optimization and design 5G NSA and SA (NR and DAS) / VoLTE / LTE / 3G / 2G networks for Samsung / Ericsson / BTI Wireless /Huawei for activities like swap, SSV, DT, Initial tunning, Rehoming, Audits, Parameter adjustments, post processing, KPI performance, etc. WORK EXPERIENCE

01/2023 – 03/2024 Senior Product Support (RAN 5G SA support for all NR product catalog and DAS) BTI Wireless

Account: multi-accounts

Projects: Multi projects on RAN 5G SA (NR and DAS) Outstanding activities

• Duties mainly oriented to Pre-Sales projects for all 5G RAN SA Product Catalog (NMS, NR, DAS and CPEs)

• Planning, BOM and perform showrooms for all Product Catalog Demo

• Duties for Planning, execute, demonstration and deliver Multi band Benchmarking projects for all RAN 5G SA NR

• Test cases projects: Negotiate SOW, propose, perform and execute for all product catalog

• Multi Cores for all RAN 5G SA projects: Planning, BOM, perform and deliver Performance testing

• Support with coaching and support to NMS and WEB GUI demo for Pre Sales for RAN 5G SA projects

• E2E Pre-Sales projects: Planning, BOM and perform, risk analysis, execute and delivery for Pre-Performance Testing for custom configurations

• Demo kit projects: Planning, BOM, custom configuration and deliver (HW / SW)

• Customer understanding

• General Customer Support for all 5G SA Product Catalog (HW / SW releases)

• Rise, tracking and follow up tickets to R&D by issues with the HW / SW

• Support technically with Log Analysis and General Troubleshooting

• Present and couching the customers the proper use of RAN equipment for all product catalog (HW / SW) 10/2022 – 01/2023 Senior RF Engineer – (RAN 5G NSA Cluster Owner) Digital Plus Solutions

Account: Dish

Projects: Dish Cluster Optimization – Kansas City, MO Outstanding activities

• General Performance Cluster Optimization for 5G RAN NSA

• Final Acceptance Cluster Reports for 5G RAN NSA

• Comparative Reports (plots) for 5G RAN NSA

• Performance Reports (plots) for 5G RAN NSA

• Follow up the changes on the recommendations for 5G RAN NSA.

• Cluster Analysis and recommendations for 5G RAN NSA

• Optimized degraded KPIs like 5G Drop Calls, HO Failures, etc

• Performance Analysis and optimization through XCAP

• Coverage analysis with XCAP

• XCAP Logs Post processing

JOSE LUIS ALVARADO

Scrum Master Project Manager Sr RF Engineer Multivendor 12736 Beach Blvd, Stanton, CA 90680, 469-***-**** - ad49ee@r.postjobfree.com www.linkedin.com/in/jose-luis-alvarado-juarez-2344b1100 09/2021 – 09/2022 RF Engineer III – (LTE / VoLTE Site Owner) Teleworld Solutions

Account: Samsung

Projects: Verizon SNAP – Plano, TX (RAN 5G NSA Swap Nokia to Samsung – CTX Market) Outstanding activities

• Engineer for Verizon in RAN 4G/5G (NR) Swap Project, 4G carriers add, & 4G/5G. Swapping from Nokia to Samsung for Central Texas Markets. Working With National team on FOA sites including NR CBAND CBRS mmW DSS Follow up the RAN LTE/VoLTE/5G NR since the migration of the site

• Pre and Post Performance for Markets/Clusters/Sites migrated from ALU (former Nokia) to Samsung by generating performance reports from tools like XLPT, NMT & USM

• Newly swap Site acceptance, new site build, carrier addition

• Optimized degraded KPIs like VoLTE Drop Calls, Intra/Inter (X2) HO Failures, UL/DL Throughput, CQI, RRC Connection Failure by using different Parameter & RET changes, Traffic Balancing techniques, Parameter audit using Truecall for Root Cause Analysis for drops and failures through USM

• Adjust baseline and make the optimization of the sites if is required

• Manage the RF Engineer I & II assigned to the site migrated for make audits, coverage plots, NH Report, etc

• Performance Analysis and optimization through USM, XLP, True call & Tableau

• Coverage analysis with True call & Tableau / Parameter recommendation and adjustments through USM

• Parameter Audit (support me through the analysis from Nokia Dump to Samsung) through USM

• Customer relationship management

• Troubleshooting, monitoring and clean up the alarm when is possible through USM 04/2020 – 06/2021 Project Manager – PMO Latin America Region Huawei Technologies GSC Mexico

Account: Total Play

Projects: Whole projects below to the account (DWDM, Expansions, Data Center, Rings, Installation, etc) / BOM Outstanding activities

• PO, SOW, project schedule, tracking and Management for the whole Account

• Management simultaneous of several projects

• Technical knowledge and understanding of the topologies, layer out and technologies of the projects

• Waterfall process and Scrum used according with requirement of each project

• Planning and Efficiency for the whole project / experience to drive solutions, addressing known issues and risks

• Presentations and direct for the weekly and Governance meeting

• CTO Reporting / Proficiency with MS Excel, MS Project, PowerPoint, Visio and Word and Smartsheet

• CAPEX & OPEX / budget management according with the Scope of Work of the Business Plan

• Negotiation, Customer Management & Business understanding

• Negotiations and POs approvals for contractors

• Leading & supervising / Able to develop goals based on business needs and accomplish by working professionally with other team members

• Forecast & Resource Management

• Excellent interpersonal skills including the ability to interact with technical and non-technical teams

• 3rd party partner suppliers’ management experience

• Excellent interpersonal skills including the ability to interact with technical and non-technical teams

• Delivery Process experience / Project Delivery Planning/ Proficiency with MS Excel, MS Project and Visio 10/2019 – 04/2020 Project Manager – PMO Latin America Region Huawei Technologies GSC Mexico

Account: Telcel Region 5

Projects: Whole Regional projects below to the account (New sites, expansions, etc) Technologies: RAN for 2G, 3G, 4G, VoLte, 5G NSA (NR) / BOM Outstanding activities

• Planning, project schedule, BOM, timelines for all RAN deployments (2G/ 3G/4G/VoLte/5G)

• Presentations and direct for the weekly and Governance meeting

• Management simultaneous of several projects

• Negotiations and POs approvals for contractors

• Technical knowledge and understanding of new sites and expansions for 5G / VolTE / 4G/ B4, B66, B7, 5G, COW, Indoor, Lamp Sites networking/ Topology

JOSE LUIS ALVARADO

Scrum Master Project Manager Sr RF Engineer Multivendor 12736 Beach Blvd, Stanton, CA 90680, 469-***-**** - ad49ee@r.postjobfree.com www.linkedin.com/in/jose-luis-alvarado-juarez-2344b1100

• Waterfall process and Scrum framework used according with requirement of each project

• High Level Reporting / Proficiency with MS Excel, MS Project, PowerPoint, Visio and Word. Proficiency in Smartsheet, macros, DB, Visual Basic

• CAPEX & OPEX / budget management according with the Scope of Work of the Business Plan

• Leading & supervising / Able to develop goals based on business needs and accomplish by working professionally with other team members

• Excellent interpersonal skills including the ability to interact with technical and non-technical teams

• Forecast & Resource Management

• Negotiation, Customer Management & Business understanding

• E2E/ Delivery Process experience / Project Delivery Planning / Execution / Tracking/ Proficiency with MS Excel, MS Project and Visio and Jira among others

• 3rd party partner supplier management experience 08/2019 – 10/2019 Project Manager – PMO Latin America Region Huawei Technologies GSC Mexico

Account: Altan (on site Mexico - GDL)

Technologies: RAN 4G, VoLTE, 5G NSA (NR)

Outstanding activities

• Project Manager for Altan account (Region 2 & 3)

• Planning, project schedule, BOM, timelines (waterfall process) for civil works, installation and RAN integration

• Presentations and direct for the weekly and Governance meeting

• Technical knowledge / understanding of 5G / VolTE / 4G networking/ Topology

• CAPEX & OPEX budget management according with the Scope of Work of the Business Plan

• Proficiency with MS Excel, MS Project, PowerPoint, Visio and Word, Smartsheets, macros, DB, Visual Basic

• Negotiation, Customer Management & Business understanding

• Forecast & Resource Management for Region 2 & 3

• Project Delivery Planning and Analysis (Civil Work, installations, Tower Crew, Integration)

• Leading & supervising / Able to develop goals based on business needs and accomplish by working professionally with other team members

• E2E/ Delivery Process experience / Project Delivery Planning / Execution / Tracking/ Proficiency with MS Excel, MS Project and Visio

• 3rd party partner supplier management experience 12/2018 – 08/2019 Project Manager – PMO Latin America Region Huawei Technologies GSC Mexico

Account: Megacable (on site Mexico - GDL)

Outstanding activities: Several technologies / BOM / SW Develop / Hardware / Installation, etc

• Project Manager for several project below to Megacable account (Transport, Video, Core, Access, etc.)

• Management simultaneous of several projects

• Technical knowledge and understanding of the technologies and requirements of the projects

• CAPEX & OPEX / budget management according with the Scope of Work of the Business Pla

• Waterfall process and Agile methodologies (SCRUM) used according with requirement of each project

• High Reporting / Proficiency with MS Excel, MS Project, PowerPoint, Visio, Word and Smartsheets, macros

• Negotiation, Customer Management & Business understanding / Resource Management for projects

• Project Delivery Planning/ Proficiency with MS Excel, MS Project and Project Analysis

• Leading, supervising

• Budget management Financial supporting / Revenue Analysis / Invoicing trigger/ Payment tracking

• Delivery Management for each project (box delivery, supply tracking, installation, tracking, etc)

• E2E/ Delivery Process experience / Project Delivery Planning / Execution / Tracking/ Proficiency with MS Excel, MS Project and Visio, Trello or Jira among others

• 3rd party partner supplier management experience JOSE LUIS ALVARADO

Scrum Master Project Manager Sr RF Engineer Multivendor 12736 Beach Blvd, Stanton, CA 90680, 469-***-**** - ad49ee@r.postjobfree.com www.linkedin.com/in/jose-luis-alvarado-juarez-2344b1100 09/2016 - 11/2018 Technical PM Manager / Senior RF Engineer - C&SI - RND&O Huawei Technologies GSC Mexico

Total Projects: 10 (9 projects as Technical PM in RAN with 5 projects on site) Outstanding activities

• Manage of the resource and whole projects of the whole RF Department

• Activities as Technical PM mainly and / Sr. RF Engineer position in some projects for the first 3 projects

• Negotiate the services and deliverables with the customer

• Deal the services and cost of the projects with the customers

• Negotiation with the contractors

• Constant communication with high level customer positions

• RF Design: Prediction with Atoll by the new carrier implementation by different operator below

• Rf Optimization: Audit, parameter adjustment, swap, initial tuning, post processing, DT, etc, KPI Opt RAN projects:

ALTAN - (Mexico City) - LTE Optimization Oct 2018

AT&T - (Mexico City) - UMTS & LTE Optimization Aug 2018 - Sep 2018 Telcel - (Mexico City) - LTE, Gigared & VoLTE Apr 2018 - Jul 2018 TSTT - (Trinidad & Tobago) - LTE Design & Optimization Mar 2018 Telesur - (Suriname) - LTE Design & Optimization Aug 2017 – Oct 2017 TSTT - (Trinidad & Tobago) - LTE Design & Optimization Mar 2017 - Aug 2017 Personal - (Argentina) - GSM, UMTS & LTE Feb 2017 - Mar 2017 Tigo - (El Salvador) – LTE - LTE Design & Optimization Dec 2017 - Jan 2017 Claro-(Ecuador) - 2G, 3G & LTE - LTE Design Nov 2017 - Dec 2017 BTL - (Belice) - GSM, UMTS & LTE - LTE Design Sep 2017 - Dec 2017 11/2011 - 08/2016 RF Network Engineer JS5 - RAN D&O Ericsson GSC Mexico

Total Projects: 16 (8 projects as TL with 8 projects on site) – Design & Optimization activities

• RF Design: Montecarlo and Prediction with Atoll for some operator below

• RF Optimization: Audit, parameter adjustment, swap, initial tuning, post processing, DT, etc, KPI Opt Claro (Puerto Rico) - 2G & 3G (Modernization 3th Carrier) Jun 2016 - Aug 2016 ETCSA (Cuba) - 2G Initial Tunning & Cluster Optimization, RND Apr 2016 - Jun 2016 Claro (El Salvador) - 3G Expansion, New Sites, 3th. Carrier & Rehoming Feb 2016 - Apr 2016 ETCSA (Cuba) - 2G SWAP & New Sites Jan 2016

Tigo (Bolivia) - 2G Swap, Expansion & New Sites Dec 2015 Tigo (Honduras) - Rehoming 3G Apr 2015 - Nov 2015

Digicel (Panama) - 3G Swap, Expansion & New Sites Jan 2015 - Mar 2015 Cable & Wireless (Panama) - 3G Swap, Expansion & New Sites Aug 2014 - Dec 2014 Millicom (Honduras) - 3G Swap Jun 2014 - Aug 2014

Digitel (Venezuela) - 2G & 3G Swap Jan 2014 - Jun 2014 Telefonica (Nicaragua) - 3G 2nd. Carrier Dec 2013 - Jan 2014 Movilnet (Venezuela) - GSM Expansion, Swap, Rebuild Oct 2012 - Nov 2013 Telcel (Mexico) - 3G SGSN Redundancy & Pool Jul 2012 - Sept 2012 Telefonica (Mexico) - 3G Indoor Cells Centro Bancomer Apr 2012 - May 2012 AT&T (USA) - 3G Post Lunch Mar 2012

AT&T (USA) - LTE Design Jan 2012

03/2011 - 11/2011 RF Engineer - RNO

Huawei Technologies / Iusacell Network (GSM &UMTS)

• Detection of worst offender cells in accessibility, retainability, mobility and congestion.

• GSM planning / design/optimization for new sites and expansion UMTS

• SSV of new sites and expansion UMTS with their optimization JOSE LUIS ALVARADO

Scrum Master Project Manager Sr RF Engineer Multivendor 12736 Beach Blvd, Stanton, CA 90680, 469-***-**** - ad49ee@r.postjobfree.com www.linkedin.com/in/jose-luis-alvarado-juarez-2344b1100 08/2010 - 03/2011 Consultant - Project Manager Jr. Levin Organization

Management of the fixed assets project for Nextel Communications of Mexico. Involved on the logistic, planning, execution, supervision and agreements, budget of the expenses and deliverables to the customer.

EDUCATION

2009 Communications and Electronic Engineering: Telecommunication Instituto Politecnico Nacional - ESIME - Mexico City SKILLS

• Agile Methodology

• Waterfall Process

• Customer Understanding

• Business Understanding

• Customer Management

• Negotiation skills

• Consultative Skills

• Business analysis

• Planning Management

• Resource Management

• Budget Management

• Analysis Capacity

• Invoicing

• Proactive

• Leadership

• Technical Knowledge

• RF Knowledge

• Quickly learned

• Adaptability

• Streamline processes

• Proactive

• Strategic thinking

DIPLOMAS

• Professional Scrum Master Certification – Scrum.org

• Scrum Foundation Professional Certification – CertiProf

• Key Account Management Certificate

• Project management with Trello Certificate

• Business Analysis Fundamentals Certificate

• Strategic thinking Course

• Negotiation Fundamentals Course

• Agile Marketing Course

• Agile project management Certificate

• Fundamentals of Digital Transformation: Learning and development processes Certificate

• Scrum Fundamentals

• Scrum Roles

• SRUM Couse

• Agile Marketing

• Strategic Agility

• Fundamentals of the negotiation

• Fundamentals of Digital Transformation Learning and development processes.

• Fundamentals of business analysis

• Senior RF Engineer

• Network Engineer JS 5

• LTE Service Engineer Assessment - Ericsson

TOOLS KNOWLEDGE

• MS Project

• Trello

• Jira

• Visio

• Outlook

• Microsoft Office

• Excel

• Power Point

• Webex

• iResource

• ERP – PC

• ERP - PM

• ENIQ & DbVisualizer

• XCAL / XCAP

• Moshell

• WinFiol

• iBwave

• Genex Probe / Assitant

• OMSTAR

• MapInfo

• Atoll

• EFO

• PRS

• OSS-RC

• TEMS Discovery / Investigation

• U2000

LANGUAJES

• Advance level English

• Native Spanish

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