**** ****** **

Timmonsville, SC *****

843-***-****

ad49dn@r.postjobfree.com

MaryEllen Felton

SKILLS

Customer Service Representative, Remote, Help Assistance, Teamwork, Problem Solving, Housekeeping, Call Center, Scheduling Doctor Visits, Providing Insurance, Patient Care, Billing, Repossessions, Working With Clients, Retail Sales, Administrative, Clerical

EXPERIENCE

Qurate Retail Group: January 2024 - Currently Work Here

Return Processing

Associates Asset Recovery (Dispatcher) October 2022 - May 2023

● Call Center

● Reporting Repossessions

● Associating with different clients

● updating accounts

● own efforts looking for proper addresses for vehicles

● customer service agent

● call center advocate

Teleperformance (WFH) January 2022 August 2022

● Work from home agent offering wellcare insurance

● Helping clients get their insurance covered and balance paid off

● Enrollment for insurance

● Over the counter (OTC) orders

● Answering inbound phone calls

● Outbound phone calls

● Documentation of doctors appointments and scheduling doctor visits

● Scheduling non emergency transportation for patients

● Patient service representative

● Access to billing accounts for patients in facilities Kelly Services- South East Express September 2021- December 2021 (Temporary)

•Forklift Certified

•picking /pulling parts

•shipping/ receiving

•MobilScanner Certified

Kelly Services- Blue Cross Blue Shield May 2020 - September 2021 Call Center Unemployment applications

● Unemployment benefits

● Approving submission for weekly pay of benefits

● Inbound Calls

● Outbound calls

● Submitting Claims For Benefits

*Resigned for Maternity Leave

*Leave of Absence

*2 weeks notice

McLeod Health, Florence SC – Environmental Services September 2019 May 2020

● Environmental Services

● Discharging

● Patient care

Studio Mania, Florence SC - Financials

September 2018 - March 2019 Dates of Employment job going out of business

● Customer Service Representative

● Collecting Data Information

● Managing Documents

● Databases, Spreadsheets

● Billing

McDonald's, Florence SC — Cashier

August 2017 - August 2018 Left for college courses on campus

● Customer Service Champion

● Cashier

Zaxby, Florence SC — Cashier

May 2016 - March 2017

● Customer Service Representative

● Cashier

● Prep

EDUCATION:

West Florence High, Florence SC — High School Diploma AUGUST 2013 - JUNE 2017, Florence, SC

Graduated with a 3.0, Great Academics, General Studies Certifications:

Forklift Certified

References:

Kimberly Bell

843-***-****

Supervisor

Lorraine McWhite

854-***-****

Supervisor

Faith Gregg

843-***-****

Mentor/Trainer

Contact this candidate