Kimberly Broadhead

*** *. *** *. *****, UT *****

435-***-****

ad49dc@r.postjobfree.com

www.linkedin.com/in/kimberly-broadhead-34097a65

Rocky Mountain Hospice, Office Manager & Marketing (March 2019-Current ) Responsible for the overall day-to-day management of the front office in accordance with adopted policies and by-laws of the organization. Coordinate CNA schedules, communicate effectively with team members, answer phones, direct communications appropriately, compile employee files and patient files, process billing information for submission, process payroll information for submission, data entry of all required billing, charting information and assist in other office duties as directed, adult babysitter, task manager, sales and marketing, sales growth, customer relations, IT, application support, scheduling, payroll, recruiting. Efficient in Microsoft office and other planning and scheduling applications.

CENTER MANAGER, LINCARE (May 2016 –March 2019 )

Job Responsibilities:

Interview & hire

Daily sales calls on existing and potential referral sources on a regular basis. Implementation of Lincare safety programs, including maintaining records, in compliance with all federal, state, and local regulations that apply to DOT and FDA. Controls inventory and does purchasing of equipment and supplies through the central purchasing function. Obtain patient information, to run insurance and prior authorizations to bill insurance companies, deliver superior customer service. Completing, approving, submitting and maintaining internal records and reports as required.

SALES DIRECTOR, HOLIDAY INN (JUNE 2012-SEPTEMBER 2016 ) Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.

Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans. Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Established and adjusts selling prices by monitoring costs, competition, and supply and demand. Completed national sales operational requirements by scheduling and assigning employees; following up on work results. Maintained national sales staff by recruiting, selecting, orienting, and training employees. Maintained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Kimberly Broadhead

267 N. 100 W. Price, UT 84501

435-***-****

ad49dc@r.postjobfree.com

www.linkedin.com/in/kimberly-broadhead-34097a65

District Manager, Burger King (July 1999 – June 2012) Maintaining optimal staffing levels by hiring and scheduling employees to ensure operations run efficiently, Supervising staff to ensure that customers receive excellent service and quality food, maintaining equipment and ensuring sanitation standards are adhered to implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits and financial reports to ensure that there is proper accountability for funds, preparing projections of future sales and expenses to establish realistic yet challenging profit objectives, receiving and resolving customer complaints in a tactful manner to maintain customer satisfaction.

EDUCATION

2000-2002 ASSOCIATE DEGREE, Major :English COLLEGE OF EASTERN UTAH 1997-1999 DIPLOMA, CARBON HIGHSCHOOL

References

Kelly Reed 928-***-****

Steven Kerr 435-***-****

Kristina Sartori 435-***-****

Heather Nielson- 435-***-****