Nadia S. Darius

Greensboro NC 336-***-**** ad49cf@r.postjobfree.com

Medical Assistant student expected to graduate by October 2023. 11+ years of professional experience in teaching, patient care, customer service, problem-solving, and organizational skills. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.

CORE COMPETENCIES

Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control

Medical: Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills, Teaching, Patient Care

PROFESSIONAL EXPERIENCE

Kelly Educational Staffing Kansas City, KS 2017 - Present

Certified Substitute Teacher

●Provide instructional support to a lead teacher in charge of a classroom of students ages 5-18 years old.

●Daily, reinforce lessons by tutoring individual students and/or small groups, documenting student progress.

●Daily, work directly with 20+ children, implementing IEP and 504 individualized plans to maximize learning opportunities.

●Facilitate lesson plans, grade examinations and assessments, and oversee lesson execution.

●Document student progress in social skills, lesson retention, and behavior.

●Responsible for keeping students safe in the classroom and on the playground.

K-Force Staffing Sunrise, FL 2020 - 2021

FL DEO Representative

●Weekly, handled 100+ phone calls and maintained a positive, empathetic, and professional attitude toward customers at all times.

●Responded promptly to customer inquiries.

●Resolved product or service problems by clarifying the customer’s complaint, determined the cause of the problem, selected, and explained the best solution to solve the problem, expedited correction, or adjustment, and followed up to ensure resolution.

●Kept records of customer interactions, transactions, comments, and complaints.

Broward School District Broward, FL 2019 - 2020

Certified Substitute Teacher

● Similar responsibilities as the position listed above.

Dr. Enaud Office Morrow, GA 2004 - 2006

Medical Receptionist

●Daily, greeted, scheduled, and addressed dozens of visitors in a professional and empathetic manner.

●Weekly, organized, and prepared billing information for the bookkeeping department for 50+ patients.

●Handled 100+ weekly phone calls to assist patients, external providers, and insurance companies.

●Prepared patients’ charts and daily schedules for clinic staff; photocopied, filed, and faxed information as needed.

●Performed administrative duties, such as filing, faxing, and updating patient files.

●Answered, screened, and routed all incoming calls and scheduled appointments daily.

●Contacted insurance companies to obtain authorization for upcoming patient surgeries and procedures. ● Prepped exam rooms according to physicians' needs.

EDUCATION/CERTIFICATIONS

CPR & AED Certification American Heart Association Kansas City, MS 2025 (Expiration)

Certified Clinical Medical Assistant (CCMA) National Health career Association (NHA) 2023

Registered Behavior Technician (RBT) Verbal Behavior Institute 2023

Certified Behavior Science Technician Lone Star College Conroe, TX 2022

Certified Phlebotomy Technician (CPT) National Health career Association (NHA) 2021

Associate of Applied Science in Human Services Lone Star College Conroe, TX 2014

B.S. Psychology Ashworth College Norcross, GA (DEAC) 2024

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