PATRICIA CIRIACO

Richmond, CA ***** ad49c1@r.postjobfree.com

Education

CAL Regional, Fairfield, CA

Billing and Coding Specialist B231127ONL, February 2024

Certification number: Z8W8L5E5

Employment

Cornerstone Berkeley – employed from Jun - Oct 2023

Helped run food for entire restaurant/bar

Checked drops from previous day, counted cash, entered info on computer

Helped set up for banquets

Cleaned tables and set them up for next guests

Albany Taproom (beer tender, then GM) – employed from Apr 2017 – Jun 2023

Took food and drink orders, input into POS

Poured beer from one of the thirty-two taps into correct glassware

Ran food to tables/bar

Answered the phone, took to-go orders, and accepted online orders

Managed FOH scheduling and daily tasks (side work) for servers

Took inventory for FOH/BOH and placed orders as needed

Answered emails, dealt with customer complaints, and completed payroll

Esperpento Restaurant (cashier/server) – employed from Oct 2011 – Dec 2016

Counted drawer at start/end of shift, gave change and took payments

Took drink/cold bar inventory at start/end of shift

Gave servers all the drinks for their tables and made sangria when running low

Answered the phone, handled all to-go orders, and took reservations (if host was too busy)

LYFT Driver – employed from Sept 2016 – Dec 2017

Safely provided a driving service through an application

Engaged in conversation with guest throughout the ride

Provided superior customer service with a sense of urgency, safety, and kindness

Maintained my vehicle clean, tidy, and up to date with all maintenance

Skills

Bilingual – English and Spanish (read, write, speak fluently); Medical Billing; Medical Terminology; Claims; Insurance Coding; ICD-10-CM/CPT/HCPCS Coding and Coding Guidelines; Customer Service; CMS-1500; Microsoft Word, Excel, and PowerPoint; Gmail; basic computer skills; General Management of multiple employees.

Traits

Hardworking, reliable, adaptive learner, team player, effective communicator, detail oriented, patient, logical thinker, multitasker