September ****- January 2019
January 2021- June 2022
Shakira Pittman
*** ***** ** ******** ** 11208 347-***-**** ad49am@r.postjobfree.com Objective
MY EXPERIENCE ENABLES ME TO BE A WELL ORGANIZED LEADER, PERSONABLE, RESPONSIBLE AND GREAT AT PLEASING THE CUSTOMERS. I HAVE GOOD CUSTOMER SERVICE, AND CAN PROVIDE TIMELY AND EFFICIENT SERVICE. THIS MAKES ME AN EXCELLENT CANDIDATE BECAUSE I AM WELL MANNERED AND A PEOPLES PERSON. I LOOK FORWARD TO HEARING FROM YOU AT YOUR EARLIEST CONVENIENCE. AT THIS TIME I WOULD LIKE TO MAKE AN APPOINTMENT TO DISCUSS AN INTERVIEW TO BECOME THE BEST EMPLOYER FOR YOUR JOB. FEEL FREE TO CONTACT ME
Work History
Contractor
GreenLight Pfizer
• Signed People up For Our Program
• Sent Patients Out There Medications
• Made sure the Patients Received the best service ever Customer Service Rep
Ez Pass Staten Island New York
• Help People Get their Ez Pass accounts in good standing
• Processed Payments For them
• Helped them pic a plan for their Ez Pass
• Closed accounts
• Opened up accounts
Front Desk
Marriott New York
• Greeted guests and patrons as they arrived, inquiry about prior reservation
• Managed the registration process for guest following company policy ensuring credentials are accurate by obtaining proper identification
• Operated hotel switchboard, took calls and provided accurate information and transfer calls
March 2019- September 2021
September 2006 - June 2010
• Assisted customers with completing reservations over the telephone, email, and in- person
• Described the appropriate use of keys and ensured the guests are satisfied with the rooms allotted to them
Customer Service Rep
Odyssey, NEW YORK NY, Receptionist
• Good Listening Skills.
• Practice active listening
• Don’t interrupt Customers Engage with them
• Multitasking Ability
• Excellent Problem Solving Capabilities
• Computer Experience
Education
Grand Street Campus Legal Studies
Specialized in Marketing and Communication.
Achieved 2 honorary awards for final Social Studies .
Marketing Advisor to the school board.
S K I L L S
YOUR EXCELLENT VERBAL COMMUNICATION SKILLS WORK WELL WITH TEAMS
PROBLEM SOLVER DECISION MAKING ABILITY TO WORK UNDER
PRESSURE
BASIC COMPUTER SKILLS
PROACTIVE COMMUNICATION SKILLS PROFESSIONALISM MULTI-TASKING
HAS LEADERSHIP QUALITIES
ABLE TO PERFORM WITH MINIMAL SUPERVISION
STRONG WORK ETHICS