Eugene Fernandez, B. Eng., CSCMP, CPSM, P. Log, ITIL, PMP

*** ********* *****, ***********, *******, L5V 2K6

Cell: 416-***-**** Home: 905-***-****

ad49a8@r.postjobfree.com

Profile

Procurement Professional with over 20 years global experience in IT Vendor Management, Management, VMO, PMO, Strategic Sourcing, Strategy, Management Consulting, Advanced Supply Chain/ Procurement Transformations, Manufacturing & Engineering, Category Management, Playbooks, Contract Management, Vendor Management, RFP/Tendering, Contracting, Spend Analysis, Negotiation, Vendor Relationship/Performance Management, Vendor Risk Management Mitigation and Residual Risk Reduction, Third Party Risk Management (TPRM), Capital Project Procurement, Digital Transformation, Project Management, Accounting, Business Process Management, Transition,TPRM, SW, HW, RFP, S2P and P2P Implementations, O2C, On-Boarding, 7-Step Sourcing Process, Scorecards & Dashboards, SLA/KPI, Spend Analysis, Savings and Cost reduction, CLM, etc.

Delivered over $3 Billion value to date to multi-national companies, and received

Excellence in Indirect Categories (EPIC) Award, for Lifetime Achievement, by ProcureCon Canada and Supply Professional in April 2019.

Manufacturing Industry experience of over 15 years in Procurement & Materials Management, Manufacturing (25MW HT Transformers and Siemens Switchboards), Manufacturing Plant Design & Construction, Consulting, Linear Programming for Company Profit optimization, IT & ERP, Value Engineering (with over 15% cost reduction at Voltas (largest window AC manufacturer in India in 2 months), of Fridges, Carrier Window Air Conditioners, Yale Fork Lifts, etc.

A Mechanical and Industrial Engineer well experienced in Manufacturing, Procurement, Value Engineering, Construction, PMO, Project Management, RFPs, reading construction and electrical drawings, bills of material, and earlier used CAD. Construction experience in Canada of 4 years in TELUS in Construction of 1,000 cell sites/towers, building and office set up of Communication/Wireless Core Centre including back up UPS, ATS (electricity), security, etc. Earlier for 9 years in Dubai, UAE, RFP and Program/Project Manager and Vendor Management at Construction projects at Emitac and Jumbo of Data Centres, 7 level Dubai furnished Office Jumbo HQ Building, 3 large Distribution Centre Warehouses in UAE, 3 Service Stations, and 5 Show Rooms in many Emirates. Also, as Production Manager have experience in manufacture of LT/HT Siemens Switch boards for chemical plants and power stations, and as Material Manager on manufacture of HT Transformers up to 25MW, and motors from fractional HP to 30 HP. Sourcing experience in Manufacturing including in HT Transformers (25MW), motors and Siemens LT Switchboard manufacturing.

Led as Category Manager and Consultant, Teams at Innovation/Transformation over a period of 6 to 8 months (effectively from remote too) of over $2 Billion Global spend each, at 5 organizations in Canada, US, etc. and initiated/ realized saving in 6 to 8 months of over 20% of Addressable Spend. Being an IT Professional and also an Industrial Engineer and highly Analytical use paradigm shift for “out of box” Quick Hits spend savings in tens of millions in areas like licensing, duty, taxes, banking charges, license ‘User’ definition, Invoice audit, elimination of write offs/obsolescence by risk transfer, etc., by finding gold/gems in spend not clearly visible to many earlier. Increase Revenue using Vendor Innovations first and consequently Net Profit like at Compugen, Dell, and Loblaw.

Category Management experience in Material, Parts, Supplies, Manufacturing, Equipment, Chemicals, IT, Staff Augmentation, IT Services, Marketing and Advertising, Warehousing and Distribution, Logistics, Real Estate, Facilities, Courier, Translation, Insurance, Legal, Contact Centre, Travel and expenses, Payment Terms, Construction, Supplies, HR, Contingent Staff, Utilities, Transport, etc.

Financial Industry experience of over 9 years. Canadian and US Bank experience of over 2 years at TD (including Capital Markets) and BMO. One year at Dye & Durham (Real Estate and eConveyance) and Toyota Canada Credit Corporation (TCCI), both under Regulatory compliance. Earlier Financial Services and Banking Experience in UAE for 6 years at the largest IT organization in Dubai managing Professional Services to Banks, with IBM main frame and HP Data Centres, including as hot back up sites, for two major UAE banks, UBME and MEB. Senior Management Consultant in Canada and US at IBM - GBS for over 10 years providing Transformation Consulting in Canada and US including to Loblaws, Home Hardware, Halliburton, ALCOA, etc.

PMP certified since Dec 2008, with Project/Program Management experience of over 10 years, with Teams of size 10 to 150. Federal Security Secret Level II clearance till Aug 2031 and a Canadian Citizen fully vaccinated for Covid.

Public Sector experience of 5 years. In TTC (Senior Contracts Administrator – Contract), and BPS, Ministry of Finance, Ontario (IBM Client) for 1 year. Also experience of 4 years in Bids Management in IBM Canada, for RFP responses to Public Sector in Canada, for Procurement Transformation and Strategic Sourcing Bids, of up to $40 million each to Plexxus, OECM, GOCM, OPG, etc. (over the 4 years from Aug 2004 to Oct 2008).

Oil Industry experience at Halliburton, US. Mining Industry experience at Potash Canada, United Rentals US, and Finning Canada.

Astute business administration acumen with negotiation skills, analytical skills, statistical computation experience, IT problem solving skills, and ability to prioritize, with attention to details and meet deadlines. Strong decision making, Change Management, and Market Research skills. Clear and concise verbal communication skills and written communications skills including and power point presentations to CEO, CIO, CFO and SVPs like at TTC, TD, and IBM Clients in US and Canada from remote too. Maintain confidentiality and a high standard of integrity and professionalism. Managed relationships in highly structured dynamic working virtual environment and work independently with attention to detail, minimum supervision and realized results well above targets, as well as worked well the team guiding team mates and getting good cooperation.

A Master in Orchestration, Leadership, and Organization & Change Management of internal (including EVP-Level) and external Stakeholders. Drives often through ‘Out of the Box Thinking’ Revenue Growth, first use of Vendor Innovations, Risk Management, and Project Spend Savings (over 15% Cost Take Out), through development of strategy aligned to Corporate and Business Units Strategy, accelerated Team Development, and enhancement of Customer (Business Units) and Stakeholders satisfaction to accomplish objectives. Successful experience in companies across many industries in:

· IT Vendor Management · Strategy & Operations · Excellent Negotiating

· Category Management · Assessment & Business Case· Retail, IT Solutions · Procurement Transformation · Manufacturing & Value Eng. · EXPERT- IT Category

· Global Sourcing · Capital Project Procurement · Strategic Sourcing

· Advanced Supply Chain · Vendor Contract Management · Project Management

Experience

(Treatment/physio for torn arm muscle for nearly a year, extensive travel, and knowledge upgrade in Vendor Risk Management, Cyber Security, Risk Governance, Generative, AI/MML, and ChatGPT in Procurement, during recession Aug 2022 – Current)

Dye & Durham, Toronto Mar 2022 – Jul 2022

Major Financial, Real Estate, and Legal Services provider in Canada, UK, Australia and Ireland

IT Vendor Management Consultant (Contract – 5 months)

Development of IT Vendor Management Strategy and Framework due to 11 M&As in past year and revenue growth forecasted for $1.4 Billion.

Gathered, centralized, analyzed Contracts and audit of process for the first time in organization of Global Enterprise IT Vendors, Vendor Performance, A-B-C Classification of spend, and Categorization, for Control, Performance Monitoring and Spend savings

Gathered centrally global Contracts to enable negotiations with global Vendors in Cloud (AWS, Private Cloud DC, Microsoft Azure), Professional Services, Staffing, SW, HW, etc.

Identified three major Categories of Cloud, Professional Services and Staffing, for initial Vendor Performance Management, that amount to 92% of IT spend, and also provided Quick Hit Opportunities of over $6 million in 2 months

Developed Global Enterprise IT Vendor Performance Management Framework, and Tools for IT Vendor Financial & Operational Risk Management, Vendor Infosec/Privacy Risk Management, Vendor Performance Management, Vendor Relationship Management, and Vendor Contract Management, for Financial Regulatory Requirements, Compliance and future ESG

Identified Quick Hit Opportunities of over $6 million (24%) in 2 months from start and being pursued pursued by CIO and VP-IT.

TCCI (Toyota Credit Canada Services Inc.), Toronto Oct 2021 – Mar 2022

Financial Services, affiliate of Toyota Japan, largest Global Auto Manufacturer, providing leases and loans to Consumers/Dealers

Senior Vendor Management Consultant (Contract - 6 months)

Development of IT Vendor Management Strategy and Framework. Gathered, centralized, analyzed Contracts and audit of process for the first time in organization

Set up IT Vendor Performance Management Framework, and Tools for IT Vendor Financial & Operational Risk Management, Vendor Infosec/Privacy Risk Management, Vendor Performance Management new OneTrust Tool for IT Risk Management

Train Team Members on Vendor Contracts for identification for Financial, Operational, Security, Relationship, Performance Risks (and mitigation), and Contract Management

Advise Senior Executives like VPs, CIO and CEO on IT Vendor Management TPRM Risks

Researched global PII breach costs, and created awareness and risk mitigation strategy

Develop IT Vendor Management Policy/SOP, and future Swim Lane Process

Develop templates for Risk Tracking, Contract Management, Vendor Dossier, and QBR.

IBM Canada, Toronto Mar 2021 – Aug 2021

IBM Global Business Services (GBS) provides Management Consulting and GTS Services Contracts Negotiator/ Advisor - IT (Contract – Very short Term)

Global Team member on project, and working on urgent novation of IBM global ‘A’ class, over $100 billion contracts, between IBM and Kyndryl for IBM spin off announced publicly on Oct 2020

Contracts and negotiation specifically of major IBM Canadian Clients of over $400 million customer contracts, novation from IBM Canada and Kyndryl Canada

Analysis on ‘A’ class customers and working on Sirion Contract Lifecycle Management (CLM) tool for contract assignment and novation for transfer and subsequent spin off

Assist Client Project Executive/Sales and Legal in identifying the contracts, terms, and drafting the separation Contracts/ Sub Contract Agreements.

(Contracts gap due to Pandemic Feb 2020 to Feb 2021)

BMO (Bank of Montreal), Toronto May 2019 – Jan 2020

Financial Service

Vendor Manager – IT, Business Management Office CIOO (Contract – 9 months)

Vendor Manager, Vendor Relationships Management, VMO, RFP, negotiation, and renewals of Information Technology and Professional Services of over $300 million value per year with over 100 key vendors, for the Bank for CIOO, Finance Technology and Risk Management, heading 5 Business Unit CIOs

IT Capital Project Procurement including MSA, SOW, License, Support, BPO, and T&M contracts, with clauses for scope of services/specifications, liability (including third party open source software), risk, privacy, and Bank Work Product source code IP rights, and data security

Managed complex high-profile agreements like, SAP S4 Hana Software licensing agreements and SAP Max Attention Professional Services, of over $30 million, and SAS IFRS implementation project (for over $900 billion total Assets), Systems Integration Services and SAS Support contracts of over $20 million

Managed offshore and onshore contracts for about 1,000 resources/contractors

Used Clarity for Project Budget, cost tracking and reporting

Develops and implemented procedures and used JIRA (for Contract Life Cycle Management) for contract and contractors renewal tracking, and Supplier Enablement & Management System (SEMS)

Used Coupa, and other tools for Invoice work flow, Invoice checking and Audits

Provided CIOO with Project current cost and variance from Budget for Change Requests and new contracts before CIOO signs

Researched Gartner best practices, gathered bench marks, rate cards and market trends

Reviewed Licenses, Support and Contract clauses including roles, on-shore, near-shore and off-shore in BPO contracts, project ramp up/down, and advised CIO before signing

Accounting, scheduling, budgeting, Invoice checking and reports

Negotiated $1 million savings in SAS and Ab Initio ETL Support in 6 months

Identified in IT Category, Procurement Transformation Opportunity savings of over $50 million per year, by Innovation, Spend Analysis and Contracts clause audits, on over $1 billion BMO Enterprise IT spend. In areas like taxation, contract work hours, project ramp up/down, rate cards bench marking, Change Orders, Project Roles, CLI, Payment Terms, SR&ED, and Contractor site location on/near/off shore.

CSA Group, Toronto Apr 2017 – Aug 2018

$500 million National Standards, Testing, Inspection & Certification of global products

Category Manager Strategic Sourcing (Contract – 17 months) (Reported to Director Strategic Sourcing)

Vendor/Contract Management, Vendor Relationships Management, VMO, Purchasing, and Spend Analysis of $150 million at 36 global labs in 16 countries in NA and Mexico, UK, Europe, and Asia

Defined Categories and develops high risk/complex and sensitive Category Strategies, identified areas for Supplier consolidation and cost avoidance, and identified Opportunities for over 20% savings on $150 million spend

Develops Business Cases and Project Management of Capital Equipment Category of up to $10 million projects each, with IT software and SW maintenance support, with extensive and complex scope of services, Legal and Stakeholder requirements, in India, US, Germany and Canada and also included Customer experience surveys

Strong Finance knowledge of metrics and SLAs to monitor revenue recognition and collection including from prepaid wireless cards (farecard), cash/credit card, and performance of commercial activities like daily Sales from mobile stores, Smart Phone Sales and write offs, monthly international country dialing minutes, calls using competitors paid network, Invoice audits, customer Marketing Analysis for new wireless entrant, etc.

Used SAP system, Reports, SAP Power BI and Microsoft Pivot Tables and V-look up for Data Analysis, and initiated Quick Hits for IT Category Strategies aligned to Corporate and Business Unit strategies

Facilitates collaboration and co-operation between stakeholders and external vendors to ensure project delivery and issues resolution globally

Reduced spend by 15% to 40% for Quick Hit opportunities in 4 months for sub-Categories, like IT Translation Services, Insurance, Courier, Subscriptions, Supplies and IT Professional Services

Sourced Furniture and Equipment of $2 million for new CSA IT VR Training Academy

Develops and implemented procedures including for performance monitoring. Requirements gathering and Visio of current processes, and RFP for P2P IT Software solution to Coupa, Ariba (SAP), and Basware

Assisted in Requirements gathering, and SaaS cloud computing service RFP, to SAP (with Ariba) and Workday, with interface to current Salesforce (a SaaS, cloud computing service)

Initiates and evaluated IT WorkFusion RPA license for Procurement Data input to SAP ERP, and SAP AP Invoice automation, with future Dynamic Payables Discounting solution

Researched with IT, Business Units and Vendors application of RPA Bots, AI, Digitization, Virtual Reality, 3D Manufacturing, LP, Business Moments and initiated “Development of Digital Twin Real-Time AI Corporate Strategy” for CSA/SMB sector

Strategic Sourcing savings of 15% to 45% achieved on each spend sub-category.

TD Bank, Toronto Jun 2015 – Oct 2016

Financial Services

Senior Manager Strategic Sourcing- IT SW (Contract - 17 Months) (Reported to AVP, Strategic Sourcing Group - IT)

Strategic Sourcing and IT Software Category/ Contract Management of Bank IT, IT Professional Services and IT Business Operations spend, in US and Canada of over $1.5 billion, from about $6.5 billion Addressable Spend of TD Bank

Documents for RFI/RFP, contract document drafting and negotiation rarely needing internal/external Legal assistance, in complex high value IT contracts up to $150 million each

Sourcing projects with complex procurement documents with hundreds of questions for TPRM and contract clauses for scope of services/specifications (for 17 stakeholder departments like AML, BCM, ABAC, Cyber Security, etc.), including using Emptoris eSourcing (and eAuction capability), and managed Risk and Regulatory requirements

Handled over 50 IT Sourcing projects like POS 3 Fund Facts of $1 to $15 million value each sometimes 15 to 25 small projects open at the same time

Market Analysis, RFI/RFP for aggregation of TD 18 Payment Hubs, a key $150 million project

Market Analysis including with Gartner, and RFP for SaaS HCM (HR) system for over TD 120,000 employees and pensioners, to SAP, Oracle, and Workday, a over $100 million project and final selection

Market Research with Gartner, RFI and Reverse Auction followed by Negotiated RFP for Marketing Data Analytics with IBM Multi-Channel Marketing with RTDE, and Markit Analytics

Capital Project Procurement and contract drafting and negotiation of over $50 million for Bank IT Cyber Security for licensing of Phishing, SSL, Application Security Testing SW to meet Bank VP, Cyber Security and Regulatory requirements

Chaired complex negotiations with vendors regarding commercial, legal and technical issues, licensing, IP rights, Liabilities, Disaster Recovery location, GDPR, and privacy rights

Enabled and used Market Research, Gartner Analysts feedback, and Vendor RFIs to transfer knowledge to Business Units for two key major projects $150 million each

Contract drafting and negotiation involving US-EU Safe Harbor for Oracle Cloud OBIEE Reports with privacy and legal considerations and Legal Counsel input

Contract drafting and negotiation of SaaS, cloud computing services for CGI Bank Letter of Credit Solution Licenses. Implementation and Support contracts involving changes in standard Liability of $100 million, and advised SVP the Legally acceptable Risk value

Contract Drafting and negotiation of SAP BI 4.2 Upgrade with 40% credit for old BobJ licenses, also identified as not used, savings over $8 million in license CAPEX reduction, and Software Support from 22% to 18% per year for Standard Support, after Research with Gartner Analyst

Used IBM Emptoris system for eSourcing, eAuction, and Contract Life Cycle Management, and Coupa Procure-to-Pay (P2P) system

Contract drafting and negotiation resulted in over 50% saving on over $10 million Reconciliation Management Software license

Enabled 32% average savings on all projects during the 17 months.

Toronto Transit Commission, Toronto Nov 2014 - May 2015

City Transit and Subway Operation

Senior Contract Administrator- IT (Contract – 6 months) (Reported to Head TTC Project Procurement)

Developed in TTC for the first time, with external Legal assistance, for IT Category, standard IT RFP and IT Agreements (MSA, SOW, CO) Templates as existing TTC templates were only for Construction, Design/Consulting

Day-to-day activities for bidding/contract award for complex, high value contracts and subsequent Contract Administration in IT Category including for SAP SF, Professional Consulting Services, Asset Management Solution for non-revenue buses, SAP Program Management, etc.

Experience conducting procurement projects in the public sector and/or transit based organization. IT Capital Project Procurement Documents and RFI on MERX for Transit Buses Video and Security system with $100 million budget, for Consulting Services and CAD/AVL project, Included pre-bid meeting and minutes and completion of commercial evaluations and commercial/technical recommendation report

Preparation of Procurement Documents for complex, high profile bids/proposals RFI/RFPs on MERX, for Consultant Advisor SAP Program, SAP Success Factors (HR) Implementation project, and IT Professional Services, of over $10 million with special commercial conditions

Developed evaluation criteria, weighting and submission requirements to enable fast evaluation and final selection using MERX, from thousands of potential bidders for SAP professional services

Planned for Multi-Structured RFP process for SAP Systems Integrator, consistent with Commission’s Procurement policy and departmental procedures and guidelines and developed evaluation criteria and weighting for evaluating and comparing consultant technical proposal for the potential over 1,000 SAP implementation bidders

Coordinating the multiple bidding process including preparation of public advertisements on MERX and determined the necessity for and coordinating the issuance of addenda (and responses to bidders’ enquiries) for RFP, and also organized information and ran Q&A meetings

RFP for Asset Management Study for Vehicle GPS Tracking (non-revenue vehicles), being an Oracle Certified EAM Consultant assisted in providing the technical RFP questions

Coordinated contract award, award letters, purchase orders, contract documents, WAR, and administered payment process including preparing/processing for certificates of payments

As per the department response times agreed to with Departments, timely processed requests for quotes, RFP releases, evaluations, contract amendments/changes and change directives, evaluated and prepared analysis for rationale for contract changes/claims with contractors, and coordinated support from other departments like IT and Legal too

Strong knowledge of metrics and SLAs to monitor the performance of commercial activities including Change Orders.

Interpreted recent contract to ensure compliance with contract terms and the requirements of the scope of the work, and hence negotiated 126 fiber lines in tunnels connected to the TTC 69 subway stations, valued at $10 million free to TTC

Discovered and by Innovation, to maximize value, initiated changes in signed $25 million IT Subway Wi-Fi contract, for additional 5% revenue payment to TTC, and also eliminated penalty payment by TTC at termination.

TELUS (Public Mobile acquired by TELUS), Toronto Jul 2010 – Sep 2014

New Mobile Wireless/Telecommunication Entrant.

Director Strategic Sourcing (Reported to CFO/Controller)

Category Management, Strategy, Commercial Management, PMO, VMO, Vendor Relationships Management, Contract Management, Strategic Sourcing, Purchasing, and Vendor Management of company $200 million spend per year

Categories included IT Software, Hardware, SaaS. cloud computing services, software licensing, Managed Services, AMS, Consulting/Professional Services, Contingent Labor, Wireless & Telecom, Contact Centre, Marketing & Advertising, Sales, Real Estate, Facilities, Legal, Warehousing, Logistics, Mobile Handsets, Returns, Services, etc.

Managed NDA, MSA, SOW, Change Orders, Addendums, LOI, PO, Release Order, S2P process, Invoice Approvals, Invoice Audits, Contract Performance for SLO and SLA, and Vendor Relationship and Risk Management

Manged the termination of $90 million Public Mobile contracts for licenses, IT Products, Managed Services, Security, Network, Infrastructure, Data Centre, and saved over $ 60 million in 3 months on sudden acquisition by TELUS

Managed OnX Data Centre Equipment, infrastructure and Managed Services contract at start with Dell leased equipment, to enable easy termination and reduce penalties at termination with smooth transition

As Project Manager and Vendor Management led workshops, discovery sessions, and value sessions with team of 12, and RFP to Oracle ERP/OBIEE (SaaS - in Cloud), SAP, NetSuite (in Cloud), and Management Dynamics, and identified best practices for 25% savings in Business Case prepared for CEO on $6 million project, and presented findings to SVPs too in a clear and concise manner

Advised on relationship, licensing and contracts disposition strategy and associated roadmap for decommissioning off the current on-premise CO Core Data Centre to provide over $10 million savings

Category Management Strategy determination, with Spend Analysis using Management Dynamics ERP Reports, MicroStrategy, and Advanced Excel Pivot Tables and V-look up, and created Categories and Strategic Sourcing Category Strategies

Having over 10 years ability to achieve business objectives through influencing and effectively working with key stakeholders, so Lead Category Management, Managed Supplier Relationship, and executed Strategic Sourcing Methodology, Contract Negotiations, and initiated Change Management of CEO, EVPs and CTO, and Staff knowledge transfer for the new Department

Implemented Vendor Management, Supplier consolidation and Contract Management process and identified Opportunities for Procurement Transformation and Quick Hits in 100 days

Managed complex high-profile projects for Strategic Sourcing with Documentation, RFI/ RFP/RFQ and negotiations which generated 34% savings on $40 million spend for 1,000 wireless cell sites backhaul fibre lines in Ontario and Quebec

Strategic Sourcing, Market Analysis and Customer Experience Analysis, RFP and negotiations for $20 million terrestrial backhaul with implementation plan, realized with Bell 15.2% savings, with IT Managed Services, real time reports, and enhanced SLOs and SLAs

Strategic Sourcing and RFP for $3 million fibre conduits construction for 300 buildings enabled 53% savings

Real Estate and Facilities Category cost reduction for 50 Corporate Stores Construction realized over 40% savings using Value Analysis

Project Management and RFP to Oracle ERP/OBIEE, SAP, NetSuite and Management Dynamics, and identified best practices for 25% savings, in Business Case prepared for CEO

Procurement Documents and global Negotiated RFP for IT Communications Contact Centre BPO located at Canada, Montreal, Philippines and Africa, with 20% savings

P2P Assessment and RFP for evaluating Coupa, Ariba and Zycus

Assisted CTO in complex high-profile negotiations with 15% savings, with ZTE, China regarding wireless commercial, legal and technical issues for $160 million CAPEX project over 3 years

Identified TMI Real Estate expenses as 70% of Lease values, and reduction strategies

Performed cost and scenario analysis, and benchmarking of real estate leases and TMI and set up software system to monitor Lease payments for 1,000 cell site roof locations

Researched and negotiated contracts with vendors, and gathered wireless best practices in use of rate cards, international calling rate cards, prepaid cards, and market trends in other cards use

Savings of 54% in Armoured Car Cash Carry Services from over 50 Corporate Stores

Category savings in IT HW/SW, Professional Services, Network/Telecommunication, Operations, Mobile Handsets, Global Outsourcing, Contingent Staff, Construction, Stores Operations, Marketing, Advertising, Contract Staff, Distribution, Office Supplies, IT Managed Services, AMS, Professional Services, Contact Centre, Legal, FSO, Facilities, Real estate, Data Centre, Oracle Solution, General & Administration, etc.

Vendor/Contract Management and Strategic Sourcing savings of 20% of spend ($40 million) annually for 4 years.

Shoppers Drug Mart (SDM), Toronto Nov 2009 – May 2010

Canada’s Largest Drug Stores, Retail Industry.

Director Vendor Management - IT (Reported to VP, SC & Vendor Management)

Managed $150 million spend per year in IT, Strategy, Communication/Wireless spend, Managed Services, Contracting, Contract Management, Telecom, IT Professional Services, IT Hardware and Software Renewals, Vendor Performance and Relationship Management, Business Cases, RFP, MSA, SOW, Project Change Orders, etc.

Vendor/Contract Management for IT Software, Hardware, SaaS, cloud computing services, software licensing agreements, MSA, SOW, HW/SW Maintenance and Support, etc.

Guiding all Project Managers on current IT contracts on terms, KPI, SLA and Performance clauses and Change Orders controls

Vendor Management and Project Management, detailed RFP document/specs, develops RFI, RFQ, Contract drafting and negotiation, for complex high value, IT $28 million, WMS multi-site multi-year Canada Distribution Centres project, with Deloitte Systems Integrator for implementation, WMS Software Licensing Agreement (Manugistics), and Negotiated RFP for Hardware (IBM Vs HP selection)

Root Cause Analysis of last 2 years Project cost/time Variance enabled adding SOW and Contract clauses to eliminate 50% budget over runs in projects of $3 to $40 million, including updating/training contract Project Managers on Contract terms

Managed Contract for all IT SOWs and guiding all Project Managers on IT contract terms, KPI, SLA and Performance clauses.

Project Manager and Vendor Management for $28 million for three Distribution Centres project in Canada with RFPs for SW, HW (IBM Vs HP) and Implementation (Systems Integrator), and Negotiated RFP for HW selection. Led workshop, discovery sessions, etc..

Project Manager and Vendor Management for $1 million Security Intrusion Project for 1,000 Stores in Canada with negotiated 60% penalty and SLAs for non-conformance

Saved $1 million (66%) on Microsoft IT Software support renewal of $1.5 million

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