OPERATIONS MANAGEMENT ● HUMAN RESOURCES ● ACCOUNTING
PROFESSIONAL EXPERIENCE
FINANCE MANAGER Jan 2013 – May 2015
TRINITY LUTHERAN CHURCH Grand Rapids, MI
Non-profit bookkeeper; payroll, accounts payable and receivable.
Facilitate year end closure of financial records
Implemented new accounting system, moving from a third party accounting firm to an “in-house” accounting system
ADMINISTRATIVE STAFF - Temp. Position Sept 2012 – December 2012
BEENE GARTER, LLP Grand Rapids, MI
Accounting Firm
Monitors Client Binder activity/closure, insures compliance
Oversees firm mail disbursements, both incoming and outgoing
Updates firms electronic filing system with client and partner activity
CPE coordination and tracking. Member events coordination and planning. Travel planning and coordination
PACKAGING / OFFICE COORDINATOR June 2011 – August 2012
JETCO SOLUTIONS Grand Rapids, MI
Business to Government Consulting Firm
Facilitate packaging business, including customer relations, logistics and supply chain management
Maintain responsibility for all customer orders, manage shipping schedules, coordinate billing
Serve as accounts payable contact for business development clients
Oversee office supplies, office equipment and communications
STAFF SUPERVISOR Oct 2010 – June 2011
CSM SERVICES Hudsonville, MI
Janitorial Services Commercial
Supervised janitorial staff and quality control within the Kelloggsville School District, which included seven buildings and nine employees
Maintained responsibility for employee schedules, attendance, promotions and discipline
Generated reports of daily building maintenance and activity
Served as the liaison between CSM Services and School District
Processed complaints and quality control issues
BUSINESS MANAGER July 2008 – Aug 2010
DIRECT AUTO SOURCE Grand Rapids, MI
Used Car Dealership – Florida and Michigan Dealerships
Maintained responsibility for payroll, payroll accounting, accounts receivable and payable, multi-state monthly and quarterly taxes, company sales record keeping and all bookkeeping
Liaison for all suppliers and professional relationships
Administrated real-estate rental property collections, to include all bookkeeping
Managed accounting software structure and use
BUSINESS MANAGER June 2006 – July 2008
HOLLAND TULIP TIME FESTIVAL Holland, MI
Highly anticipated regional showcase of Dutch heritage and culture
Maintained responsibility for payroll, accounts receivable and payable, bookkeeping, weekly and monthly budgeting
Liaison for all suppliers and professional relationships
Performed process improvement functions, including automation that generated substantial cost savings
Handled human resources functions, including administration of 401K plan, health insurance plans, new employee materials and personnel files
STORE ACCOUNTANT Oct 2002 – Aug 2005
MILLBROOK TACK AND TRAILER Grand Rapids, MI
One of the Midwest’s largest suppliers of English and Western tack and apparel, horse supplies, boots, gifts, and western hats
Maintained responsibility for payroll, payroll accounting, accounts receivable and payable, sales data, taxes, all bookkeeping; liaison for all suppliers and professional relationships
Managed human resources related processes and information, including retirement plan administration, health insurance, COBRA facilitation, hiring and employee records maintenance
EDUCATION
MASTER OF ORGANIZATIONAL MANAGEMENT, UNIVERSITY OF PHOENIX
2007 GPA: 3.66
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, UNIVERSITY OF PHOENIX
2005 GPA: 3.58
SUMMARY OF QUALIFICATIONS
Uses acquired business acumen and strategic planning abilities, coupled with in-depth knowledge of retail and service industry operations, to expand customer base
Demonstrates resourcefulness, keen negotiating abilities, and collaborative problem-solving skills; responds calmly to tough situations; highly organized and detail oriented
Exhibits proficiency in translating individual needs into responsive, concrete solutions
Inspirational leader with established track record of transforming vision into reality, corporate goals into concrete action, and organizational philosophy into sound business practice
CAREER ACHIEVEMENTS
Implemented automated payroll, tax payment, and filing systems for both Holland Tulip Time Festival and Millbrook Tack and Trailer. Efforts resulted in a reduction in annual operating costs by more than $5,000.
Recouped more than $5,000 in overcharged banking fees for Holland Tulip Time.
Received more than $20,000 in vendor discounts by reorganizing Millbrook Tack and Trailer’s payables systems.
Through diligent research, recouped more than $11,000 in past-due receivables for Millbrook Tack and Trailer.
TRAINING & SKILLS
Notary for State of Michigan (Expires 2016)
Licensed Health and Life Insurance Agent for State of Colorado (Expired)
Proficient in computer and office automation
ADDITIONAL EXPERIENCE
Field Coordinator, Medallion School Partnerships (an Armark Corporation), Jenison, MI
Business Manager, Econo Lube N Tune, Aurora, CO
Self-Employed Care Provider, Aurora, CO
Transfer-in Agent, First Trust Corporation, Denver, CO
Insurance Agent, Mass Mutual, Denver, CO
AFFILIATIONS AND AWARDS
Youth Leader, Mission Trip Leader Summer, Adult Small Group Leader
Star Award, First Trust, for Decreasing Active Pending Transfers by 50% and 120-day Active Transfers by Another 50% in 3 Months
Excellence Honor, Medallion School Partnerships, for Excellence in Site Management
Employee of the Month, Millbrook Tack and Trailer, for Exceptional Effort and Attitude