Miguel W

ATHENAHEALTH SPECIALIST/CLINICAL ANALYST

OBJECTIVE

Over the past ten years, I have devoted myself to a military career that provided a glimpse into the medical field. Medical clerkship was very eye opening and ignited my curiosity, fostering a keen interest in the technological aspect of healthcare as well as components needed to facilitate function for staff.

CONTACT

ad497w@r.postjobfree.com

269-***-****

Philadelphia, PA

EXPERIENCE

SHELTERING ARMS- LEAD CLINICAL APPLICATION ANALYST

Feb 2019- Dec 2023

Timely support for EMR troubleshooting, Configuration initializing and customizing system per organization needs/request, comprehensive Go-Live support, consistent training case managers to properly utilize AthenaIDX, Cerner & AthenaHealth dashboards, PCLs, MPages and referral components. Mental health referrals via CarePathways, BE, Telehealth workflow training, Dynamic Worklists, case closure, outstanding tasks patient letters, new order entries, QRGs, IPSDs.

HAHNEMANN UNIVERSITY HOSPITAL- EMR TRAINER/GO LIVE SUPPORT

Nov 2017-Jan 2019

Conducting training with healthcare staff for new software & critical updates. Assessment of user progress and proficiency. Ongoing support in front and back office with system integration and utilization. Collaboration with IT teams and EMR administrators for transition to GOLIVE. Liaison for user feedback regarding system improvements. Adherence to compliance security in conjunction with consistent adaptation to industry trends and EMR technology advancements

HAHNEMANN UNIVERSITY HOSPITAL- LEAD UNIT CLERK

Mar 2014-OOct 2017

Adherence to hospital policy for discharge/admission process, update pt records, coordinate pt intrahospital pt transport. Transcribe MD orders with RN. Stationery supply orders and clean utility supply orders with CS. Infection control adherence. Assist during emergencies while notifying appropriate personnel. HIPAA compliance. Verifying pt demographics prior to submission to medical records. Facilitate ombudsman contact for pts. Coordinating appropriate admission paperwork, consistent collaboration with medical staff

ARMY NATIONAL GUARD- COMBAT ENGINEER

Jun 2007- Oct 2017

Enlisted and deployed to Iraqi war, trained specifically for melee combat, infantry & provisioned emergency medical aid in field with limited access to primary care. Communication and rapid adaption to high stress daily route clearance missions in war.

REFERENCES ARE AVAILABLE PER REQUEST

LINKEDIN

https://www.linkedin.com/in/miguel-w-b67461a0?trk=contact-info

EDUCATION

South Philadelphia H.S.

Diploma

SKILLS

Centricity versions 9.2 & up

athenaONE, athenaIDX, athenaClinicals

AthenaFlow versions V20 & up

CPS versions 10 & up

Onbase Scanning Software.

SQL Developer skills.

Jira and Service Now ticketing systems.

Meaningful Use awareness and Quality Reporting.

Troubleshooting and technical support abilities.

Change Management and Version Control.

EZAccess Patient Portal.

Cerner EHRM / Millennium

Familiar with CPS versions 10 & up

Dragon Naturally Speaking Dictation.

Connectwise Ticketing.

HL7 Interface

Development and administration.

Data Analysis and Management.

User Acceptance Testing (UAT).

HIPAA and Healthcare Regulatory Compliance.

Document and File Management

Case Management

Experienced in

AthenaFlow versions V20 & up

Microsoft Office, including PowerPoint.

Microsoft SQL.

Healthcare Information Exchange (HIE) Integration.

Skilled in Project

Management and

Business Analysis.

Experience in Technical

Documentation and Training Material Development.

Familiarity with IT Security and Data Privacy.

Workflow Analysis

Time Management

Skilled in Document

Management, including docutrak scanning.

Medication Management expertise.

Knowledge of Issue Trak Ticketing system.

Expertise in Clinical

Workflow Analysis and Optimization.

ITIL

Framework and IT Service Management.

Proficient in System

Configuration and Customization

Agile and Scrum Methodologies

Contact this candidate