Guadalupe Ramirez

LAB ASSISTANT II/PHELEBOTOMY/CLERK (Certified) - SIERRA MEDICAL CENTER/Total Care

West

El Paso, TX 79924

ad497k@r.postjobfree.com

+1-915-***-****

To obtain a Full Time position as a Medical Assistance/phlebotomist that will enable me to further my skills and experience.

TECHNICIAL SKILLS:

• Office Procedures (Fax/Copy Machine, Logging Appointments, Bookkeeping, Answering Phones, Excellent Phone Etiquette, Registration, Preparing Charts), 50 W.P.M.

• Computerized Patient Billing, Computer Operations and Software:(Spreadsheets, Word Processing Concepts of MS Word) (3M, Medical Manager)

• CPR (Certified)

• Customer Service

• Venipuncture (from patients of all age groups)

• Bleeding time,

• Pediatric blood collections

• Capillary technique

• EKG'S

Work Experience

Medical assistance/PHELEBOTOMY/CLERK (Certified)

SIERRA MEDICAL CENTER/Total Care West - El Paso, TX January 2000 to Present

Duties: Managed Satellite Lab, responsible for collect timed specimen on schedule being aware of the importance of timing in instances such as therapeutic drug level and registering new patients, answering phones, providing customer service, processing blood/urine specimens, drawing blood, and possess strong organizational skills. Also following all laboratories, safety duties, and following established guidelines for laboratory specimens. Plus initials, date, record time blood was collected on all laboratory requisition forms and specimen tubes.

Education

Diploma in Medical Assisting/certified

Western Technical College - El Paso, TX

March 1994 to November 1994

Diploma

El Paso Evening School - El Paso, TX

June 1986

Skills

• Medical terminology

• Venipuncture

• Phone Etiquette

• Word Processing

• Patient Care

• Phlebotomy

• Vital Signs

• Laboratory Experience

Assessments

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Completed

January 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical terminology — Proficient

July 2021

Understanding and using medical terminology

Full results: Proficient

Call center customer service — Completed

August 2022

Demonstrating customer service skills in a call center setting Full results: Completed

Work style: Reliability — Proficient

August 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

PERSONAL SKILLS:

• Bilingual, hardworking individual, always willing to learn new things, effective Business communication, dependable

• Work great in stress environment

• Accept responsibility and welcome a challenge

• Good organizational skills

Contact this candidate