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Customer Service Battle Creek

Location:
Washington, DC
Posted:
April 25, 2024

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Resume:

Em Elliott

Battle Creek, MI *****

ad496y@r.postjobfree.com

+1-269-***-****

Seeking forever career with a company where I can use my creative talents and skills to grow and expand within.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Owner/Operator

E Squared Refurbishings - Battle Creek, MI

January 2019 to Present

• Home maintenance

• Some lite appliance repair/maintenance

• Lite residential plumbing

• Art/painting custom canvas decor, custom interior and/or exterior wall mural art painting

• Standard/basic interior painting for residential and businesses alike.

• Cleaning/Organizing Basic/standard, deep or one time services Airbnb cleans also available.

• Sub-contract business accounts

Owner/Operator

Mitten Music Inc. - Battle Creek, MI

January 2015 to Present

Recording and editing music, writing lyrics for various artists, marketing/promoting/advocating local artists

Home Health Aide

Great Lakes Regional Care - Battle Creek, MI

November 2015 to July 2019

Assisting residents to be successful in reaching housing and improving their economic stability.

• Providing information and Referral that focuses on housing success, crisis intervention, employment, education, and health and safety.

• Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts

• Helping with daily tasks, showering, cooking meals, giving medications, doing laundry, etc.

• Keeping a daily log of goals met, behaviors, problems, meds taken etc. Customer Service

Sakura Sushi Bar & Grill - Battle Creek, MI

2012 to 2015

• Training new servers

• Knowledge of the menu items

• Completing any and all side work

• ordering/stocking of alcoholic beverages

Administrative Assistant

Northside Pediatric - Battle Creek, MI

2008 to 2012

• Scheduling appointments

• Answering phones

• Running insurances

• Taking and retrieving messages

• Customer service/relations

• Filing

Customer Service Representative

National City Bank - Portage, MI

2006 to 2009

• Balancing Cash Drawer

• Sales

• Customer Service/Relations

• Inventory

• Balancing ATM

• Ordering/Stocking

• Meeting sales quotas

Education

Associate’s in Accounting

Kalamazoo Valley Community College - Kalamazoo, MI 2002 to 2005

Skills

• Home Care

• Sales

• Hospitality

• Customer service

• Communication skills

• Microsoft Excel

• Medication Administration

• Meal Preparation

• Laundry

• Vital Signs

• Cleaning

• Cash handling (10+ years)

• Accounting (4 years)

• Customer service

• Cash handling

• Hospitality

• Cash register

• Cooking

• Medical records

• Sales

• Computer skills

• Care plans

• Office management

• Microsoft Powerpoint

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Insurance verification

• Front desk

• Organizational skills

• Marketing

• Banking

• Accounting

• Leadership

Assessments

Scheduling — Proficient

June 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Administrative assistant/receptionist — Proficient December 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Cleaner fit — Proficient

December 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Teamwork: Interpersonal skills — Proficient

October 2022

Responding to challenging team situations at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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